Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

The hotel has a great location near the Yongning (south) gate. It was overall a pleasant stay I can recommend. The city view room is also very nice as it offers a view on the city wall.

Everything is very bad. The problems started as soon as I arrived at the hotel. I arrived at 4 pm, but the manager said that the room was not ready yet and that I needed to wait 30 minutes. When I booked the room, I specifically chose a room with a beautiful view from the window, the hotel also sent a photo of this room in the invitation, but they put me in a completely different room. I was terribly tired and had no strength to argue. The window in my room overlooked the wall and a busy road. People were talking and cars were driving under the windows all night. At 3 am, I gave up and asked to change my room, because I could not sleep and they gave me a small room for the night without a window at all.I understand perfectly well that business is about money and very little about caring for people, but here it’s only about money. Xi’an is a wonderful city, but this terrible hotel made my trip very sad. By the way, the shelves in the room were dirty, the tea cups and the kettle were also not washed

Good location and kind staff. I wanted to stay longer, so I upgraded myself to a bigger room. This room is ok for the price, I just found the bathroom a little small for me. Will stay again.

The room was big and nice in general, with a comfy mattress and spacious. The bathroom -toilet area definitely needs a big renovation as it was almost broken, with mold,... The location was perfect and very convenient to visit the city, the surrounding streets where the most beautiful and convenient ones we found in the city. The entrance for the city wall is just a few metres from there. The staff was super nice and helpful, we had our flight delayed so we were checking in at 3.00 am so we told them as soon as we knew it. With a poor English they gave us all kind of facilities so we could rest in our room and do the proper check-in next morning. That was really nice from them. They also have 4 young cats at the reception that made me feel a bit sad as they are almost constantly trapped in a small aesthetic cage. A woman used to let the play and roam free around the reception area (which seemed to be owner or something similar) and she was super nice with them. So if you go there feel free to open them the cage and let them be kittens for a while

Excellent location. Located within the city wall. You can actually see the wall from the hotel. I don't recommend living in the rooftop rooms in July. Mosquito and flies are very common in xian. should choose one of the regular room. Easy access to great food and xian city scenic area. You can see the city wall just outside the hotel. And when you walk along the xian city wall that is the hotel

The location of hotel is great and thanks staff a lot for checking in earlier, but… all advantages are crossed out by just one thing - poor four cats were locked out in a small cage all together, without water and food. Three times for 1.5 days I reminded to give them water. They’re dying there and it’s really inhumane😭😭😭 if you want to have pets at your hotel - let them out, feed them properly and give them water