Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate) recensioner

Hotellet har ett utmärkt läge nära Yongning (södra) porten. Det var överlag en trevlig vistelse som jag kan rekommendera. Rummet med stadsutsikt är också mycket trevligt eftersom det erbjuder utsikt över stadsmuren.

Allt är väldigt dåligt. Problemen började så fort jag kom till hotellet. Jag kom klockan 16, men chefen sa att rummet inte var klart ännu och att jag behövde vänta 30 minuter. När jag bokade rummet valde jag specifikt ett rum med vacker utsikt från fönstret, hotellet skickade även ett foto på detta rum i inbjudan, men de satte mig i ett helt annat rum. Jag var fruktansvärt trött och hade ingen kraft att argumentera. Fönstret i mitt rum hade utsikt över väggen och en trafikerad väg. Folk pratade och bilar körde under fönstren hela natten. Klockan 3 gav jag upp och bad om att få byta rum, för jag kunde inte sova och de gav mig ett litet rum för natten utan fönster alls. Jag förstår mycket väl att affärer handlar om pengar och väldigt lite om att ta hand om människor, men här handlar det bara om pengar. Xi’an är en underbar stad, men detta hemska hotell gjorde min resa väldigt sorglig. Förresten, hyllorna i rummet var smutsiga, tekopparna och vattenkokaren tvättades inte heller

Hotellets läge är på rätt plats, bredvid Xi'Ans stadsmur, och det är mycket enkelt och bekvämt att ta en tunnelbana eller buss i närheten. Hotellet är omgivet av olika små butiker och kaféer. Vi tillbringade tre dagar där, och vi var nöjda med deras service, bekvämligheter och hygien. För en kort resa är det ett bra hotell att bo på.

Everything was perfect, the only thing is that the bed was really hard, it would be nice if they change the mattress.

The hotel is in a really good location. The complex is really nice. However even if you cannot say it is dirty, the toilette of the room was really clean, the building is really overlooked and seems abandoned. In the room there are evidence of humidity infiltration. The hall is a bit messy. There is a really nice terrace but you can not enjoy it because you are not allowed to get in. Again, the state of abandonment is evident. However, the price/quality is more than fair.

I was in room 210 on second floor. The air condition was too old and noisy. There was water flowing out from air conditioner.The exhaust fan in the toilet was also very noisy. l have registered the complaint on the first desk and let's see the result guys

Nice staff, ready to help. Well located (less than 10 mi. walk to the entrance of the South Gate of Xi'an wall). Not so far from metro station (about 10 min. walk). The only disappointing point: the other guests speaking too loud in the hallway and sometimes the noise from people on the street

Pros: good location within the wall, many place to eat around the hotel. Cons: very bad mattress and old air conditioner. Others: there are some very nice cats walking around the hall and the stairs, if you're allergic take this into consideration

Helpful reception and great location. Cleanliness can be improved, our black bags became “brown” from picking up dust from the floor in room.

This simple little hotel has a big heart. The staff are so helpful. There are information slips (in Chinese and English) on the directions to many main venues. The little kittens playing give the hotel are home away from home vibe. I'm a solo female traveler and I felt very safe here. I liked the hotel so much that I stayed an extra night!

The only bad things are that there are a lot of hairs on the floor and the toilet is very smelly.

Room was good, spacious and clean and the Aircon worked well. The staff at reception were very rude and unfriendly. If you are going to work on a hotel reception you should at least say hello to the guests or offer a smile or even just look up from your phone. The Egyptian guy who worked there was nice though. They have lots of nice cats in the reception. The common spaces are not really used and especially the roof had a lot of rubbish lying around, I don't think anyone ever uses it. We found it difficult to get any breakfast in the area.

I liked staying here, the location was great and it was clean. A lot of bars and restaurants around.

We booked the smoke-free business room, which was very spacious but not smoke-free. It was clear that the previous tenant had smoked in the room and smoke could come inside easily because of the smokers in the hallways. The people at the desk were very willing to help with anything you asked (though no English speakers, so keep your translate app near!), but sometimes a bit shy. So there were no introductions on where to go in the city. I think this is also more a hostel, as our sheets and towels were not cleaned during our 3 night stay. There is a washing machine which was very convenient, so we were very kindly helped with using the machine. There are also some adorable cats and the location is very near all the cute cafes, coffeeshops, convenient stores and bars and just a 12 minute walk from the metro station, so a great location! The place could do a bit of a freshup, as there was water damage on the walls from the aircon and some walls could use some repainting or recoverage.