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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Negativa recensioner(51)
Pei Yuen
Tvåbäddsrum Superior
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
Great location. The hotel environment is very beautiful. Room is spacious, clean and comfortable. We got a very warm and sweet welcome from housekeeper, Candy. Overall experience in Fu Rong Ge is awesome.. Highly recommended hotel.
Översätt
Ming
Tvåbäddsrum Superior
Bodde på maj 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 5 juni 2024
We had a wonderful stay! Very warm welcome and free afternoon desserts! Walking distance to Furong Yuan and Everbright City! 3mins to Subway station! One of the best hotels we have stayed in China. Highly recommended. PS: we were assigned a hotel host, Miss Guanfang Ren. She is very sweet and sent free fruits/desserts/tea and requested items to our room during our stay. Thank you so much, Miss Ren!
Översätt
Svar från boendet: It seems that you have been impressed by the service of our beautiful housekeeper. Our dedicated housekeeper welcomes you, hoping to make you feel at home. Your 5-star review is our greatest support! We will always strive to do better.
StormyT
Tvåbäddsrum Deluxe
Bodde på apr. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 9 juni 2024
Fu Rong Ge is situated in a strategically ideal location which is near to the main Shopping streets. The hotel rooms were huge with all the necessary amenities. Standard of service is inconsistent. We have one room that comes with fruits and snacks while the other larger and more luxurious room that comes with only snacks. During one occasion, I noticed the cup I used was not washed as there was still stain on it. I reflected it to the service centre. They were apologetic and ensure the cup was washed the next day. The breakfast spread is good considered the price and the service is excellent as we have issue making payments for the breakfast and the manager and staff were efficient to assist us.
Översätt
Svar från boendet: Thank you for leaving a review in your busy schedule. Thank you very much for your feedback on our hotel. We will definitely continue to improve, because with a wise person like you, our hotel will progress faster. We will definitely not forget our original intention and strive to move forward, working hard to leave the warmest and most enthusiastic side for our friends who support Furong Pavilion! We hope you can come to visit us often, sincerely look forward to your next visit, and wish you a happy life and all the best.
Phoebe
Tvåbäddsrum Superior
Bodde på okt. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 30 nov. 2024
hotel staff 任冠芳is very helpful and friendly, she helped us arrange our stay and made us felt heartwarming. it was a very pleasant experience !
Översätt
Svar från boendet: Your satisfaction is our goal, your affirmation is our driving force, we will continue to work hard and look forward to serving you again.
KYAW
Utvald svit
Bodde på okt. 2024
Res med vänner
7 recension
4.7/5
Otroligt
Publicerades 16 nov. 2024
We are very pleased with the service of the hotel , especially a private butler for us . Especially 徐蕊 & Candy, our butler who are always stand by to provide their 5 * service . We will very sure to book again in this hotel when we go again to Xian .
Översätt
Svar från boendet: It seems that you have been impressed by the service of our beautiful housekeeper. Our dedicated housekeeper welcomes you, hoping to make you feel at home. Your 5-star review is our greatest support! We will always strive to do better.
Anonym användare
Executive Deluxe Queen Room
Bodde på feb. 2024
Annat
21 recension
5.0/5
Enastående
Publicerades 7 mars 2024
wonderful,excellent,amazing,nice,terrific,perfect,satisfaction,flawless,completely success,comfortable,consolation,approval,warmly welcomed,plush,good,inspiration,morning sunshine,soft moonlight。
my heart is completely consulated with your familiar comfortable breeze smile。
light and call!
sincerely thanks for
郑睿清
屈经理
景月娜
安宇阳
宫成
苟欣雨
李经理
etc.
……
Översätt
6/7
Svar från boendet: 看到您對芙蓉閣的這一席讚賞,我們甚是感動。酒店周邊吃喝玩樂應有盡有,我們的特色是貼心式管家服務,我們當您是家人,我們做的每一件事,都希望能不忘初心,砥礪前行。您的滿意就是我們的動力。再次感謝您選擇芙蓉閣酒店,衷心期待您的下次光臨,祝您生活愉快,一切順利!
Yinglin
Superior-dubbelrum
Bodde på apr. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 17 maj 2024
Overall good experience. Staff was able to provide warm and holistic services, especially the butler 景月娜. Location was good as well, easily accessible to all tourist attractions and facilities.
Översätt
Svar från boendet: Thank you very much for your support, your satisfaction is our unremitting pursuit, we are also honored to provide you with quality service, we hope our sincere service can bring you a different experience, but also look forward to your next stay Oh, we are here waiting for you
Teik Hock
Superior-dubbelrum
Bodde på feb. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 8 mars 2024
Highly recommended hotel in Xi’an, their services is top notch, will stay again. good job 👍
Översätt
Svar från boendet: 感謝一路支持我們的您們,有您的陪伴讓我們更有動力,我們會再接再厲為您提供更好的服務!
Svar från boendet: Please recommend us to your friends and we look forward to seeing you again.
Tyler123
Superior-dubbelrum
Bodde på okt. 2023
Ensamresenärer
6 recension
5.0/5
Enastående
Publicerades 23 nov. 2023
Very pleasant experience at Fu Rong Ge hotel. The overall service is nice and friendly, my room is clean and refreshing. The private host texts me for afternoon desserts everyday, and breakfast is also delicious. Definitely deserves a 5 star review for sure, and my host name is 景月娜. She deserves a raise :).
Översätt
Svar från boendet: I am so happy and lucky to have your praise, as long as you like, we will always be here waiting for you.
Gästanvändare
Superior-dubbelrum
Bodde på dec. 2023
Par
20 recension
5.0/5
Enastående
Publicerades 8 jan. 2024
Great location, excellent room service, 任冠芳 did great job.
Översätt
Svar från boendet: Thank you very much! Looking forward to your next visit~
Gästanvändare
Tvåbäddsrum Deluxe
Bodde på maj 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 4 juni 2024
Wonderful location and services
Översätt
Svar från boendet: 我們把最好的東西都用在了您的使用感受上,温馨,實在,處處體現文化但卻不浮華,您和家人的感受以及滿意就是對我們最大的肯定!我們會繼續努力。芙蓉閣,旅途中的家,我們相約下次哈
Gästanvändare
Tvåbäddsrum Superior
Bodde på jan. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 16 feb. 2024
Good good good
Översätt
Svar från boendet: 看到您對酒店點評的那麼到位,我們都超開心的。以後我們還是會堅持着自己的方向,努力努力再努力,也希望您以後能多多支持咱們酒店哦~
Gästanvändare
Tvåbäddsrum Superior
Bodde på okt. 2024
Par
28 recension
4.0/5
Mycket bra
Publicerades 26 dec. 2024
good😆
Översätt
Svar från boendet: 小芙最大的幸福莫過於得到您的認可,衹要您喜歡,我們會一直再這裏等您