Hyatt Regency Xi'an recensioner

Svar från boendet: 親愛的客人， 非常感謝您選擇西安凱悦酒店，並分享您的愉快體驗！我們很高興您對環境、餐廳服務和豐富的早餐感到滿意。能夠為您提供一個安靜舒適的休息環境以及便利的出行條件，我們感到非常榮幸。 期待您的下次光臨，我們將繼續努力為您提供更好的服務！

Svar från boendet: Dear Guest,Thank you for taking the time to share your experience at Hyatt Regency Xi'an. We are thrilled to hear that you enjoyed our great location and the lovely view from your balcony unit. It's wonderful to know that our surroundings contributed positively to your stay.We also appreciate your feedback regarding the breakfast service. We strive to provide a diverse and satisfying dining experience for our guests, and your input is invaluable in helping us improve. We will certainly take your suggestions into consideration as we look to enhance our breakfast offerings.Thank you once again for your insights. We hope to welcome you back to Hyatt Regency Xi'an in the future, and we look forward to exceeding your expectations on your next visit!

Svar från boendet: Dear H.K. Goh,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Hyatt Regency Xi'an. We are thrilled to hear that you had such a positive experience and that our team made a lasting impression.Cindy Gong is indeed a remarkable member of our front desk team, and we are delighted to hear that her politeness, affability, and efficiency contributed to your seamless guest experience. We will certainly pass on your kind words to her, as it is always encouraging for our staff to know their efforts are appreciated.We are equally pleased to hear that Chef Yuan's culinary skills and hospitality enhanced your stay. His commitment to delivering quality dishes with care is something we are very proud of, and it is heartwarming to know that his affability and professionalism added to your enjoyment.At Hyatt Regency Xi'an, we strive to create memorable experiences for all our guests, and it is gratifying to know that both Cindy and Chef Yuan played a significant role in making your stay from March 10-12, 2025, enjoyable. Thank you once again for your kind words. We look forward to welcoming you back in the future and hope to provide you with another exceptional experience.Warm regards,Hyatt Regency Xi'an Team

Svar från boendet: 尊敬的客人， 感謝您選擇西安凱悦酒店，並給予我們正面的評分！我們非常高興您在這裏的體驗令人滿意。 如果您有任何具體的建議或反饋，歡迎隨時與我們分享，我們會努力為您提供更好的服務。期待您再次光臨，享受更多美好的時光！ 祝您生活愉快！

Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Xi'an. We are truly sorry to hear that your experience did not meet your expectations.We understand how important it is to receive excellent service and to stay in a well-maintained environment. Please accept our sincere apologies for the service issues you encountered, as well as any discomfort caused by the condition of the hotel. We continuously strive to improve our facilities and services, and your comments will be invaluable as we work on enhancing our guest experience.We are committed to providing our guests with the highest level of comfort and satisfaction, and it is clear we fell short during your visit. Please know that your feedback has been shared with our management team, and we will take the necessary steps to address your concerns.If you choose to stay with us again in the future, we would love the opportunity to restore your faith in our hotel. We hope to provide you with the exceptional service and experience that you deserve. Thank you once again for your valuable feedback. We hope to welcome you back to Hyatt Regency Xi'an and provide you with a much-improved experience.

Svar från boendet: 親愛的顧客，非常感謝您選擇我們的酒店並在這裏留下了這麼美好的評論！我們很高興您對我們的服務感到滿意，能夠給您提供一個愉快的入住體驗是我們的榮幸。我們將繼續努力，為您提供更好的入住體驗。 再次感謝您的評價和支持。我們期待着您的再次光臨，為您提供更加完美的服務。如果有任何其他需求，請隨時告訴我們。祝您生活愉快！最誠摯的問候， 西安凱悦酒店

Svar från boendet: Welcome to our hotel☺️.Thanks so much , i'm really glad to be helpful,thank you for belived in us,we promise to always provide our guests with the excellent service that they deserve,we are looking forward to another chance to serving you!🤓

Svar från boendet: Dear Guest, Thank you for taking the time to review your stay at the Hyatt Regency Xi'an. We are thrilled to hear that you enjoyed your stay with us and found our hotel to be very nice. We regret to hear about your experience with our 24-hour restaurant. We strive to ensure that all our services are of the highest standards, and it seems like we missed the mark in this instance. Your feedback is invaluable and we will certainly look into this matter to improve our offerings. We hope that this experience will not deter you from choosing us again in the future. We look forward to welcoming you back to the Hyatt Regency Xi'an and providing you with a superior dining experience. Best Regards！

Svar från boendet: Welcome to our hotel☺️.Thanks so much , i'm really glad to be helpful,thank you for belived in us,we promise to always provide our guests with the excellent service that they deserve,we are looking forward to another chance to serving you!🤓

Svar från boendet: 尊敬的客人，感謝您選擇西安凱悦酒店並分享您的寶貴反饋！我們很高興得知您對酒店的位置、房間的寬敞與衞生，以及我們員工的服務感到滿意。特別是您提到的自助早餐，我們的廚師團隊一直致力於為客人提供美味的餐品，很高興您享受了他們的用心烹飪。對於您提到的馬桶設施陳舊的問題，我們會認真考慮並向管理層反饋，以便在未來的升級中進行改善。您的意見對我們來説非常重要，我們希望能夠不斷提升客人的入住體驗。期待在不久的將來再次歡迎您的光臨，祝您一切順利！

Svar från boendet: 親愛的客人，感謝您選擇西安凱悦酒店並分享您的入住體驗！我們很高興您對房間的大小和設施感到滿意，能夠為您和您的家人提供舒適的空間是我們的首要任務。聽到您享受了鳥鳴聲和美好的環境，我們倍感欣慰。我們也很高興您提到了一樓中餐廳的優惠活動，希望您在用餐時能享受到美味的菜餚和良好的服務。您的反饋對我們非常重要，我們會繼續努力提升服務質量，讓每位客人都能擁有愉快的入住體驗。期待您再次光臨西安凱悦酒店，祝您生活愉快！