Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)

Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate) recensioner

Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)

No. 190, Wen Yi North Road, Beilin District, Xi'an, Shaanxi, ChinaVisa hotellinformation
Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)
Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)
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Gästrecensioner

9.8/10
Utmärkt
12868 recension
Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.7
Service9.9
Renlighet9.8
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Utsökt frukost(2847)
Vänlig personal i receptionen(1041)
Utmärkt för barn(585)
Nära flygplats(455)
Har faciliteter för barn(131)
Familjeaktiviteter finns tillgängliga(121)
Fantastiskt afternoon tea(103)
Negativa recensioner(41)
Gästanvändare
Yunhe Deluxe Double Bed Room
Bodde på mars 2025
Affärsresenär
51 recension
5.5/10
Publicerades 26 apr. 2025
Jag bokade tid för flygplatsupphämtning i förväg (hotellet annonserade gratis flygplatsupphämtning) och informerade hotellet om flyginformationen i detalj, men hotellet glömde bort det. Efter att ha väntat i en halvtimme kontaktade jag hotellet och fick veta att de hade glömt bort det. De bad min klient att vänta i en halvtimme på att jag skulle ordna det. Min klient tog en taxi och åkte därifrån. När jag checkade in lovade de att skicka mig till flygplatsen gratis, men de sa att jag skulle skicka mig till höghastighetstågstationen istället. Den manlige receptionistens bemötande var ganska dåligt.
KälltextÖversatt av Google
Svar från boendet: Hej, rummet du bokade åt din kund är ett enkelrum med frukost, vilket inte inkluderar upphämtning och avlämning på flygplatsen. Du kan kontrollera det i orderinformationen. Hotellet erbjuder inte heller upphämtning och avlämning vid höghastighetstågstationen. Dessa är markerade på den externa webbplatsen. Om din kund behöver upphämtning och avlämning på flygplatsen rekommenderar vi att du bokar en rumstyp som inkluderar upphämtning och avlämning på flygplatsen nästa gång. Välkomstfrukten den dagen utelämnades faktiskt när du checkade in. När du checkade ut frågade vi din kund om vistelsens nöjdhet och meddelade dig att de var nöjda med sin vistelse. Hotellet verifierade inte att frukten faktiskt utelämnades. Det var vår försumlighet. Om det passar dig kommer vi att skicka en souvenir till din kund för att uttrycka våra ursäkter. Hotellet kommer att vara mer detaljerade om fruktarbetet senare för att undvika den dåliga vistelseupplevelsen som orsakats av arbetsfel.
Portale G
Ye Po Elegant Double Bed Room
Bodde på juli 2025
Par
2 recension
10/10
Enastående
Publicerades 12 aug. 2025
In 30 years of traveling around the globe, this is one of the best hotel experience I have ever had. The hotel was beautiful and functional. Great position and nice rooms. Airport pick up service. But what was amazing was the welcoming of the lady, Tong. She took care of us all time from the check in to the installation in the room. Breakfast was amazing. The hotel also offers a tea time in the afternoon. Rooms very clean and an included laundry service. I wish to go back soon. Also Wu, Ning and Feng were great, helping us with the checkout
Översätt
Svar från boendet: 尊敬的賓客： 您好！ 很高興您選擇我們， 看到您的評價頓時驚呆了！ 酒店地處繁華地段， 有着都市的熱鬧和方便， 酒店自助早餐品種豐盛， 美味可口！ 家， 是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家，我們一直希望用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家，祝您生活愉快！
cristin berardo
Ye Po Elegant Double Bed Room
Bodde på juni 2025
Par
3 recension
10/10
Enastående
Publicerades 11 juli 2025
We had an absolutely wonderful stay here! The room was spacious and clean - they even upgraded us for free to a bigger room when we checked in. The lobby is beautiful and there is always someone there to help out if you need it. All of the staff were welcoming and accommodating. Special thank you to Anna and Wu who were tremendously helpful and kind to us! The breakfast is quite good too, lots of options. Definitely recommend staying here.
Översätt
Svar från boendet: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興雲和夜泊能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Issac
Executive Deluxe Family Friendly Room
Bodde på maj 2025
Familj
17 recension
10/10
Enastående
Publicerades 27 juni 2025
2nd stay over at this hotel. I will like to commend 卫，阳， and 紫 for their excellent hospitality to our 8 days stay. Highly recommended.
Översätt
Svar från boendet: 感謝客官的點名表揚，小雲朵受寵若驚，同時也更有了努力的動力，朵兒們一定再接再厲，致力於給您提供更棒的服務，您住得開心，咱們就滿足了！希望雲和能夠給您家的感覺，放鬆、温暖。歡迎您下次光臨！在此祝您生活愉快！
idleadel
Yunhe Deluxe Double Bed Room
Bodde på maj 2025
Par
3 recension
10/10
Enastående
Publicerades 10 juni 2025
My second stay at the hotel. Was grateful for the free upgrade to a room that comes with my beloved dyson hair dryer. All the staff at the front desk are especially friendly and helpful (didn't get everyone's name except夏涛) and they helped us with our questions, late checkout request, and airport transport arrangements promptly. Again, the free laundry service was greatly appreciated. Will be back again.
Översätt
Svar från boendet: 小雲朵看到您的評價太激動了，非常感謝您帶着信任和期盼選擇入住“雲和夜泊”‘酒店。您的眼睛像明亮的星星，閃爍着迷人的光華，酒店的特色與諸多服務被您的光華點的更加明亮。在敍如歸家，縵居待知己，期待 您的再次光臨。
Gästanvändare
Yunhe Deluxe Double Bed Room
Bodde på maj 2025
Par
1 recension
10/10
Enastående
Publicerades 9 juni 2025
This hotel from the beginning to end of our stay was amazing. We had exceptional service from Rong, Wei and Fang Feng. As we arrived late into the hotel, they were worried we hadn’t eaten so offered us a light snack, as well as nighttime soups. The room itself was amazing. It ended up being our favourite hotel of our two week travels through China. On par with what I’d expected from a five star hotel! Would stay here again and will be recommending future travellers to stay.
Översätt
Svar från boendet: 您好！感謝您入住我們雲和夜泊酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的，這也將成為我們繼續努力、不斷進取的動力，期待下次為您服務！
Chunchieh
Executive Deluxe Queen Room
Bodde på apr. 2025
Familj
2 recension
10/10
Enastående
Publicerades 4 juni 2025
This is the best hotel in China. Free laundry every day. Food is fantastic and fast. I will return again
Översätt
Svar från boendet: A wisp of spring flowers sends acacia, clouds and nights express heartfelt bowels, an autumn moon holds a handful of books, and a season of winter snow dance is auspicious, may each season in your life contain different harvests and experiences, and accumulate different beauty and happiness. Looking forward to seeing you back!
Lidia
Ye Po Elegant Double Bed Room
Bodde på apr. 2025
Ensamresenär
4 recension
10/10
Enastående
Publicerades 29 maj 2025
The hotel was very clean and nice. The staff were all very attentive and kind and gave excellent service. At night time, it can be a bit noisy as the street is quite loud and near some bars. I would recommend brining ear plugs. I thought the buffet breakfast and very delicious and the laundry service offered by the restaurant was a huge plus. I had stains from hotpot on my white sleeve and the hotel staff were able to get the stains out.
Översätt
Svar från boendet: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興雲和夜泊能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Asimpletraveller
Yunhe Deluxe Twin Room
Bodde på apr. 2025
Familj
3 recension
10/10
Enastående
Publicerades 13 maj 2025
Room size is very decent, lots of room for luggage. Cleanliness is of good standard, comparable or even better than international 5* hotel. Very approachable and warm hotel staff, be it the receptionist, service staff at lobby or breakfast place. Staff, 太阳and 月亮are very nice. Highly recommended.
Översätt
Svar från boendet: Thank you for your stay, and also for your perfect five-star review. A few simple words express your acknowledgment of Yunhe. A cup of tea to relieve your travel fatigue; a greeting wishing you a beautiful and worry-free journey! Yunhe, a place with warmth, hopes to accompany you through every segment of your journey (*^▽^*) ...
QL388
Executive Deluxe Queen Room
Bodde på mars 2025
Par
1 recension
10/10
Enastående
Publicerades 12 maj 2025
This is an amazing hotel and I had such a great experience there. The staff is great, professional and warm. Special shout out to Wang Yi Long. The room is large and clean, and came with really cute snacks and fruits. The breakfast buffet was delicious and had a wide variety. The mini noodle soup at the breakfast buffet was top tier! This hotel went a long way in making my trip at Xi’an so memorable. And will 100% rebook during my next trip to Xi’an Totally random- there is this ahhhhmazing burger truck across from the hotel. Super clean and delicious. Great for a dinner part 2, which we had every single night while we were there!
Översätt
6/7
Svar från boendet: Dear guest, thank you for sharing your experience with us despite your busy schedule. Our restaurant is indeed very popular, and we are honored to have spent a happy time with you. We are happy to offer every 'homecoming' friend a cup of hot tea, a snack, and a smile to relieve your travel fatigue. We hope you can feel our sincerest love on every journey, and the little clouds here look forward to your next visit!
FLAI
Yunhe Deluxe Twin Room
Bodde på mars 2025
Familj
5 recension
10/10
Enastående
Publicerades 24 apr. 2025
Great customer service! Include 10 pieces free laundry everyday. Breakfast was good! Each staff was friendly and helpful. If reception can speak basic english it will be perfect. It will make the social interaction so much more friendlier.
Översätt
Svar från boendet: 親愛的朋友您好，感謝您選擇西安雲和夜泊酒店。此次西安之旅，雲朵們是您不期而遇的温暖。我們每一位員工都秉承“友善、可靠、關懷、周全”的理念，全心全意為每位客人服務。願您憧憬而來，滿意而歸。真誠期待能再次為您服務
Gästanvändare
Deluxerum som är familjevänligt
Bodde på mars 2025
Par
9 recension
8.5/10
Mycket bra
Publicerades 15 apr. 2025
Regarding accommodation, I am generally satisfied with the environment and facilities. The staff's attitude during check-in and check-out was very friendly. However, laundry services present a significant limitation: staff informed me that laundry cannot be processed after 8:00 PM. If I happen to return late from outings and need to catch a flight the next day, this restriction becomes inconvenient. I had to request assistance to wash my clothes in advance and then ask them to dry them, which might delay the process until the next morning. I believe there is room for improvement here. Notably, I had already communicated this concern to the staff two days ago, but the issue persisted the following night, indicating potential gaps in inter-shift communication or system handovers .
Översätt
Svar från boendet: 尊敬的客人， 感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗， 我們深表歉意。您的建議非常重要， 我們已經反饋給相關部門並立即進行了改進， 相信日後我們的同事在為客人服務將更加細緻。再次對您的不悦深表歉意， 期待您的再次入住感受我們更好的服務。
Foo Toon Min
Yunhe Deluxe Twin Room
Bodde på mars 2025
Familj
12 recension
10/10
Enastående
Publicerades 14 apr. 2025
Room was well equipped with amenities, bed was comfortable, overall we had a good stay here. We were served by 阳紫.
Översätt
Svar från boendet: 相信生命中的每一次邂逅都來之不易，我們更珍惜每一次的相遇為您提供優質高效的服務體驗， 很高興在分別之後還能為您帶來美好的回憶，雲和夜泊酒店全體員工真誠的期待您的再次光臨！
Gästanvändare
Ye Po Double Bed Room
Bodde på mars 2025
Par
1 recension
10/10
Enastående
Publicerades 13 apr. 2025
Well located hotel about a 5-10 minute walk to the city wall and 20min walk to the popular eat streets. A few large malls and the closest metro (below the mall) are also about a 10 min walk away! The room was larger than expected and clean, house kept everyday. Special shout out to the young lady Wan Zi (Tian) for her excellent service, the other service staff were also helpful but we mainly interacted with Wan Zi who helped us from check in to check out and shared her WeChat details to share her own travel guide and even went and helped us to find a massage spot! The hotel offers free sweet soup in the evenings and she would send us a photo of what it was everyday and asked if we needed a couple bowls saved if we were out which was very sweet. They offer laundry service but due to hygiene don’t wash undies and socks so we would recommend you to get this done at your other accommodation (if possible) before coming. Gym is also sufficient, breakfast had a huge variety of options, mainly catered to eastern/Chinese diet but had enough western options for a well balanced diet (yoghurt, eggs, toast, fruit etc). There’s currently construction at the neighbouring property so ask for a quieter room if coming to stay soon! Otherwise, we’d highly recommend staying here especially for the price point :)
Översätt
Svar från boendet: Hello officer! The warm message is full of happy expectations, the beautiful aftertaste is the condensation of the unfading color, the happy mood is only because of your existence, and the affectionate concern conveys the same feelings. Yunhe Yebo will grow better because of guests like you, thank you for your praise, I wish you a happy day, and remember to go back to "home" to see when you are free.
TravoAdvo
Ye Po Double Bed Room
Bodde på mars 2025
Familj
6 recension
10/10
Enastående
Publicerades 13 apr. 2025
I was pleasantly surprised by my first choice of this hotel in Xi'an. As soon as I arrived at the hotel entrance, a bellhop came over to help with my luggage. The attention to detail was perfect! The hotel staff were all very friendly and their attitude was top-notch! The hotel breakfast offered a wide variety of dishes. Both Chinese and foreign guests can enjoy various delicacies here, and many authentic dishes are popular among both domestic and international guests. There is also a gym and free laundry service! The transportation is extremely convenient! It's less than 500 meters from the "Yongningmen" station of Line 2. Moreover, the hotel arranged a car to directly take us to the airport, which was so convenient! I'm extremely satisfied with this hotel! Both the hardware facilities and software services are first-class. The room was decorated with great style and all the equipment was in good working order. The hotel staff were all professional and friendly, making my stay here a wonderful experience. I give it a five-star rating without hesitation! It's a great place to stay and a very pleasant experience for me. The hotel atmosphere is very modern. Whether it's the rooms, staff service or the restaurant, it gives me a very fresh feeling. As a person who loves traveling frequently, I think I would give it a very high evaluation. I'm looking forward to my next stay and I will also recommend it to my friends! Here, I would like to express my gratitude to Ms. Tian, also known as "wan zi", who has been in constant communication with me since before my arrival to inform me about the pick-up service. Since I don't have a mainland mobile phone number, I could only communicate with her via WeChat. She always responded promptly and helped me solve my problems. When I checked in at the hotel, she would also offer me tea and share the English version of the travel guide, which was a great help for my trip! She would also introduce various scenic spots to me, send me the locations of the spots, and guide me on how to purchase tickets. Thank you very much for all these! She would reserve sweet soup for me every night, which was very delicious! She would also help me order takeout to taste the local specialties in Xi'an! Finally, I would like to thank 丸子（Tian）紫 for the shadow puppet they sent us. I really like it. Thank you. I will come to Xi'an and stay at this hotel again next time!
Översätt
Svar från boendet: Thank you, dear, for taking the time to share your experience. I am a lovely little cloud, and I am honored that our friends can spend a happy time with you in Xi'an Yunhe Yebo Hotel. We are willing to hand a cup of hot tea, a plate of snacks, a smile for each "home" friend, for you to eliminate the fatigue of the journey, may you feel our most true love in every trip, the little clouds are looking forward to your visit again---- friendly little clouds