Yunheyebo Hotel (South Gate of Bell and Drum Tower, Xi'an)

The family room was spacious, clean with very classy decor. Beds were super comfortable. Upon checking in, we were presented with a lovely afternoon tea set with biscuits and fruits. Very warm and hospitable staff who greet and offer us warm or cold water before we leave the hotel each day. They have a nice warm (free) dessert each evening served at the lobby. It changes daily. Good and delicious breakfast spread. I booked an extra night as my flight was a midnight flight. The manager, Xia Feng (夏丰), who was on duty went the extra mile to give us a farewell gift and bid us a warm farewell. The hotel provides a free transfer to the airport which is a wonderful service. Location is perfect to explore Nanmen (南门), City wall (城墙） & Beilin (碑林) area...5 min walk from hotel. Will definitely recommend this hotel. The staff made us feel at home!

I booked this hotel because of the stellar reviews and can I just say this hotel did not disappoint. The service has been truly exceptional! They add you on wechat, so communication was easy. I asked them anything and bless their hearts they have responded to all my silly questions and needs that include the location of a make up store, massage spa recommendation and even helped me when I got scammed. The room is really nice. I think I got the cheapest room but it is actually huge. It is very clean. My room and the entire hotel smelled so nice! They give me free breakfast! The food is different everyday! They also have a free laundry service! I felt so pampered! Location might not be ideal if you are using the metro. It is about a 10 min walk to the nearest metro and the south gate entrance of the city wall. But it wasn't really a big deal for me because I used Didi all the time. If you like Shopping, KSP is just a 5 min walk. And the other mall is about 7 mins. My stay in Xi'an was really special because of this hotel. Special thanks to all the staff who helped me and to the wechat team led by Shujie. To the girl, who encouraged me to go back to the store and try to ask for a refund - thank you so much. I am so sorry, I dont know your name.

The first time to stay in Xi 'an this hotel, the overall feeling is very good, but also gave us a free upgrade room type, very good! The room lighting is also very good, there is a French window is very beautiful, the room is the same as the pictures on the Internet, the decoration style is simple and elegant, which is my favorite style, the room is clean and sanitary, especially comfortable after check-in, the reception service attitude is very good 👍 next time I will continue to choose this hotel! Room hygiene aunt clean very clean, next to a famous scenic spot in Xi 'an city wall at night and lanterns, close to other scenic spots, is really a very good geographical location. Here I would like to thank Ms. Tian, who is also Ms. Maruko, for being able to communicate with me in fluent English when checking in. Although she said that her English was not good, hahaha, she was very good at communicating with us in English, and would also recommend Xi 'an food and scenic spots to us. She will also send me the ppt of Xi 'an tourism made by herself. She will also ask us whether we use sweet soup every day, and will also send us fruit, which is very sweet. The breakfast here is also very rich, both Chinese and Western, but also the local characteristics of Xi 'an, such as Roujiamo and noodles are very good. Transportation is also very convenient to the subway station is also very close, parking is convenient at the door, mainly nearby places to eat, supermarkets, shopping malls, fruit shops have very convenient and sell specialty stores, are very close. It's very convenient. Every staff here is very warm-hearted. Every time we go out, we will ask whether we need to bring hot mineral water or whether we need to clean the room, etc. Every service staff will greet us when we meet, which makes me feel warm. Very satisfied with a stay experience, the hotel security staff will take our luggage, and the front desk staff is very warm, strongly recommend you to travel to Xi 'an, choose this hotel, really good! Xi 'an has a lot of food, we will continue to taste next time, and the free shuttle service is really humanized. The service is impeccable, giving me a warm feeling like home, and I believe you will love it here too. Thanks again to all the people who served us on this trip, and also to Ms. lei who sent us the shadow play at the end. We'll be here again next time!