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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.5
Renlighet9.6
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Negativa recensioner(34)
Stanislav Regulskii
Bekvämt Rum med Stadsutsikt
Bodde på aug. 2024
Ensamresenär
5 recension
10/10
Enastående
Publicerades 26 sep. 2024
nice hotel, good location. close to the train station.
Översätt
Svar från boendet: Thanks for your comments,looking forward to see u again
Gästanvändare
Superior stadsutsikt sängrum
Bodde på apr. 2024
Ensamresenär
2 recension
10/10
Enastående
Publicerades 30 maj 2024
The service of this hotel is truly outstanding. From the moment I stepped in, I was greeted with warm smiles and friendly staff mr.Zhang.The concierge was extremely helpful in providing detailed information and suggestions. The housekeeping team did an excellent job keeping the room clean and tidy. The waitstaff in the restaurant were attentive and professional, ensuring a delightful dining experience. The front desk staff were efficient and courteous, handling all inquiries and requests promptly. Overall, the service here is top-notch and exceeded my expectations. I would highly recommend this hotel to anyone looking for a wonderful stay with exceptional service.
Översätt
Svar från boendet: Dear Guest,We are extremely grateful for your wonderful comments. It's our pleasure to serve you and make your stay memorable. Your recognition of our staff's efforts means a lot to us. We will continue to strive to maintain and even improve our top-notch service. Thank you again for your recommendation, and we look forward to welcoming you back in the future.Best regards.
Gästanvändare
Affärsrum med stadsutsikt
Bodde på apr. 2024
Ensamresenär
2 recension
10/10
Enastående
Publicerades 24 maj 2024
I had a wonderful stay at this hotel. The rooms were extremely clean and comfortable. The staff mr.zhang ang ms.song was incredibly friendly and helpful, always greeting us with a smile. The hotel's location is also great, with easy access to many attractions. Highly recommend!
Översätt
Svar från boendet: Thank you for choosing to stay at Joycheng Hotel Xi 'an, and thank you for liking our hotel's decoration style and high recognition of our hotel service. It is our honor to make you leave a good memory. Your appreciation encourages us to innovate hotel products, improve service quality, and make continuous efforts to bring you a better stay experience. We look forward to meeting you again! I wish you happiness and health! Have a good life!
Gästanvändare
Deluxe cityscape familjerum
Bodde på aug. 2023
Familj
2 recension
7.0/10
Publicerades 3 sep. 2023
Location of the hotel is quite far away from most of the tourist sites and thus not suitable for sightseeing travellers. That said, the hotel is priced very reasonably and the room is smartly furnished and clean. The only complaint perhaps is the unfriendliness of the hotel staff who took a very passive and indifferent attitude in dealing with guests.
Översätt
Svar från boendet: Dear guest, thank you for taking your precious time to review the hotel. I am very sorry for not providing you with a good stay experience. The hotel will take your feedback very seriously. We will certainly review our shortcomings and actively correct them. Your tolerance and understanding are the encouragement and support for our work, and we sincerely look forward to your visit again.
Svar från boendet: 尊敬的客人,非常感謝您給予我們酒店如此高的評價和滿分認可!看到您對酒店環境、房間舒適度、衞生狀況以及便捷位置的肯定,我們由衷地開心,這是對我們服務最大的鼓勵~特別感謝您對前台歡歡服務的認可,我們會把您的表揚轉達給她,相信這會讓她更有動力為每位客人提供貼心服務。您對早餐種類和味道的滿意,也讓我們覺得在餐飲上的用心沒有白費~期待您的再次光臨,我們會繼續努力,為您和每一位客人帶來更優質的入住體驗!祝您生活愉快~
Svar från boendet: 尊敬的客人,非常感謝您選擇入住我們酒店並給予五星好評!得知此次住宿體驗超乎您的期待,我們倍感榮幸!全新設施、多樣化功能的房間設計能滿足您的需求,是我們最大的動力。感謝您對服務團隊細緻安排的認可,能兩次為您協調房間,衹為讓旅途更舒心!38元商務套餐和品質早餐得到您的誇讚,讓我們滿心歡喜~期待下次再為您打造難忘的入住體驗,祝您旅途順遂,萬事勝意!
Svar från boendet: 特別感謝您對果子、歡歡的誇獎,她們看到一定超級感動!能為您提供專業又有效率的服務,幫您安排好早餐和行程,是她們最開心的事。您的認可對我們來説真的太重要了,是我們每天努力工作的“能量棒”!已經迫不及待想把您的表揚念給她們聽啦!我們都期待着下次再和您見面哦!祝您一切順利!
Svar från boendet: 尊敬的客人,非常感謝您給予的五星好評和對我們的認可!看到您對前台小飛和紫涵的服務感到滿意,我們由衷地開心,她們的熱情和用心能被您感受到,就是對她們工作最大的鼓勵~ 也很高興房間設施能滿足您的需求,性價比得到您的肯定更是我們的榮幸。西安的故事還有很多,期待下次能再次為您提供舒適的住宿體驗,祝您生活愉快,我們不見不散呀!