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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.7
Renlighet4.8
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Negativa recensioner(31)
Stanislav Regulskii
Bekvämt Rum med Stadsutsikt
Bodde på sep. 2024
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 26 sep. 2024
nice hotel, good location. close to the train station.
Översätt
Svar från boendet: Thanks for your comments,looking forward to see u again
Gästanvändare
Superior stadsutsikt sängrum
Bodde på maj 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 30 maj 2024
The service of this hotel is truly outstanding. From the moment I stepped in, I was greeted with warm smiles and friendly staff mr.Zhang.The concierge was extremely helpful in providing detailed information and suggestions. The housekeeping team did an excellent job keeping the room clean and tidy. The waitstaff in the restaurant were attentive and professional, ensuring a delightful dining experience. The front desk staff were efficient and courteous, handling all inquiries and requests promptly. Overall, the service here is top-notch and exceeded my expectations. I would highly recommend this hotel to anyone looking for a wonderful stay with exceptional service.
Översätt
Svar från boendet: Dear Guest,We are extremely grateful for your wonderful comments. It's our pleasure to serve you and make your stay memorable. Your recognition of our staff's efforts means a lot to us. We will continue to strive to maintain and even improve our top-notch service. Thank you again for your recommendation, and we look forward to welcoming you back in the future.Best regards.
Gästanvändare
Affärsrum med stadsutsikt
Bodde på maj 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 24 maj 2024
I had a wonderful stay at this hotel. The rooms were extremely clean and comfortable. The staff mr.zhang ang ms.song was incredibly friendly and helpful, always greeting us with a smile. The hotel's location is also great, with easy access to many attractions. Highly recommend!
Översätt
Svar från boendet: Thank you for choosing to stay at Joycheng Hotel Xi 'an, and thank you for liking our hotel's decoration style and high recognition of our hotel service. It is our honor to make you leave a good memory. Your appreciation encourages us to innovate hotel products, improve service quality, and make continuous efforts to bring you a better stay experience. We look forward to meeting you again! I wish you happiness and health! Have a good life!
Gästanvändare
Deluxe cityscape familjerum
Bodde på sep. 2023
Familj
2 recension
3.5/5
Publicerades 3 sep. 2023
Location of the hotel is quite far away from most of the tourist sites and thus not suitable for sightseeing travellers. That said, the hotel is priced very reasonably and the room is smartly furnished and clean. The only complaint perhaps is the unfriendliness of the hotel staff who took a very passive and indifferent attitude in dealing with guests.
Översätt
Svar från boendet: Dear guest, thank you for taking your precious time to review the hotel. I am very sorry for not providing you with a good stay experience. The hotel will take your feedback very seriously. We will certainly review our shortcomings and actively correct them. Your tolerance and understanding are the encouragement and support for our work, and we sincerely look forward to your visit again.
Svar från boendet: 尊敬的客人,非常感謝您選擇入住我們酒店並留下如此詳細的反饋,對於給您帶來的諸多不便,我們深表歉意。我們已經將您提到的問題記錄下來,會立即安排人員對衞生、設施等方面進行全面檢查和整改,為了表達我們的歉意,您下次入住免費為您升級房型,同時確保類似的問題不再發生,期待您的再次光臨,讓我們有機會為您提供更好的服務,祝您旅途愉快,一切順利。🌷🌷🌷🌷