UrCove by HYATT Xi'an Jing kai

It was a very good stay, and the service was great. Location is perfectly beside the metro station which makes it very convenient to move around. Nearby there are plenty of food shops and convenience stores too.

I was very impressed by this hotel on all fronts. We arrived very early, hoping just to leave our bags and return in a few hours to check in, and the front desk staff very kindly arranged for a room to be cleaned early in order to let us check in. I have to say the customer service we received was excellent at all stages of our three night stay. The room itself was very impressive and spacious with a huge bed, luxe bathroom and electronic WC. The breakfast offering was of a good standard and the lounge area with indoor/outdoor seating had a nice ambiance. Laundry facilities were very good with fast industrial washer dryers. The gym facilities looked quite limited with only two machines but this wasn’t a concern for us. Location was fine and a one minute walk to a metro station, DiDi drop offs were also very simple right outside the hotel. I would very happily stay in this hotel again and would recommend it to travellers to Xian.

Service is good despite checking in at late hour. There’s some construction around but it’s still ok. There’s a train station within 1 min walk from hotel. Hotel entrance is a 1 min walk from the main road. And there’s a 24 hour convenient store next to the hotel.