Hanting Hotel (Xi'an Railway Station Subway Station) recensioner
Hanting Hotel (Xi'an Railway Station Subway Station)
Postal Transfer Building, 43 East Huancheng North Road, Xincheng District, Xi'an, Shaanxi, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
9.6/10
Excellent
1214 recension
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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.5
Service9.6
Renlighet9.6
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Alla recensioner(1214)
Positiva recensioner(1184)
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Lätt att ta sig runt(185)
Praktiskt läge(133)
Utmärkta bekvämligheter(113)
Elegant miljö(97)
Nära till tågstation(75)
Vänlig personal i receptionen(64)
Bra ljudisolering(41)
Utsökt frukost(20)
Negativa recensioner(30)
Edson Quijada
Rum i queensize
Bodde på maj 2025
Ensamresenärer
3 recension
3.0/10
Publicerades 6 juni 2025
A very bad experience. I found three insects: one on the floor, one in the laundry room, and one between the sheets. It was terrible. I had to sleep on top of them with my clothes on. All the furniture was covered in dust. It was a truly terrible experience. The service from the staff was the only redeeming feature. The location was also a bit tricky; taxis don't go right to the door, and the hotel name isn't in English.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您的入住及點評!對於您在酒店入住期間的經歷,我們深表遺憾。同時也感謝您的反饋,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Lim TP
Rum i queensize
Bodde på apr. 2025
Ensamresenärer
3 recension
8.0/10
Mycket bra
Publicerades 21 maj 2025
The stay was good for the start. And I suppose to stay one night (20/5 until 21/5). However, after further consideration, I was extending my stay for another 4 hours before my train at 7.30pm on 21/5 (I booked 3.30pm - 7.30pm). When I check out in the morning about 5.30am on 21/5, the receptionist told me not to checkout, because it is so troublesome. She told me she will let me stay few hours for free and continue with the extension that I have. And I do not need to change room. I asked her to reconsider because she may need the room for other customers and I will not return until 3.30pm. Well, after I returned, at about 4pm and sleeping, they knocked my door and ask me to check out due to time is up. I can't believed that and after explanation, they still need me to pay RMB100. Not the problem of money, but the problem of system and service that they promised but not delivered.
Översätt
Svar från boendet: 尊敬的客人,非常抱歉給您帶來不好的體驗!我們已關注到您反饋的服務問題,會對涉事員工進行培訓和教育,提升服務意識。我們珍視每一位客人的意見,後續會不斷優化服務,期待您再次入住時能感受到我們的改進。
Fred derF Fred derF
Rum i queensize
Bodde på sep. 2024
Par
5 recension
10.0/10
Enastående
Publicerades 15 nov. 2024
The staff were great and helpful, providing recommendations and helping us store our luggage. They also provided us with umbrellas when it was raining.
The location is conveniently near the train station, the picturesque wall is right at your doorstep, and the rooms were furnished well.
Översätt
Svar från boendet: Love, is a kind of togetherness, is also a kind of commitment. May your support and love for Hanting Xi 'an Railway Station Subway Exit Hotel continue, and may our considerate service commitment to you make you feel more at ease! We will continue to work hard! Thank you for your support, I wish you a happy life!
Gästanvändare
Superior-rum i queensize
Bodde på aug. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 15 okt. 2024
The Best Hotel location near Metro Trsin Station....Service polite , Clean , view out window best, many restaurant near by
Översätt
Svar från boendet: 愛,是一種相守,亦是一種承諾。願您對漢庭西安火車站地鐵口酒店的支持與厚愛可以一直持續,願我們對您貼心的服務承諾讓您更安心!我們會繼續努力噠!感謝您的支持,祝您生活愉快!
Look Wah
Rum med två sängar
Bodde på feb. 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 24 mars 2024
This is super convenient to catch the train from Xi’an city. Just right next to the Railway station! They also have English speaking staff.
Översätt
Svar från boendet: Thankyouforleavingaview!Wevalueyourfeeedback.Wehopetowelcomeyoubackinthenearfuture.Kindregards.
Gästanvändare
Superior-rum i queensize
Bodde på juli 2024
Par
3 recension
10.0/10
Enastående
Publicerades 4 sep. 2024
The check-in staff were very friendly and helpful, the language was not a problem but use translator. It would just be important to indicate which metro exit is closest and easiest due to luggage (exit 4) Regarding the room, it was a great stay with a clean room and a stunning view and nice point have a laundry .
Översätt
Svar från boendet: 愛,是一種相守,亦是一種承諾。願您對漢庭西安火車站地鐵口酒店的支持與厚愛可以一直持續,願我們對您貼心的服務承諾讓您更安心!我們會繼續努力噠!感謝您的支持,祝您生活愉快!
Wichai.Tos
Superior-rum i queensize
Bodde på juli 2024
Ensamresenärer
7 recension
10.0/10
Enastående
Publicerades 3 sep. 2024
The hotel is clean, modern and near the subway station. Only staff cannot speak English that is normal in Xi'an.
Översätt
Svar från boendet: 愛,是一種相守,亦是一種承諾。願您對漢庭西安火車站地鐵口酒店的支持與厚愛可以一直持續,願我們對您貼心的服務承諾讓您更安心!我們會繼續努力噠!感謝您的支持,祝您生活愉快!
Gästanvändare
Rum i queensize
Bodde på nov. 2024
Par
4 recension
10.0/10
Enastående
Publicerades 6 dec. 2024
Everything is perfect but Staff should speak or communicate English
Översätt
Svar från boendet: 愛,是一種相守,亦是一種承諾。願您對漢庭西安火車站地鐵口酒店的支持與厚愛可以一直持續,願我們對您貼心的服務承諾讓您更安心!我們會繼續努力噠!感謝您的支持,祝您生活愉快!
Gästanvändare
Superior-rum i queensize
Bodde på maj 2024
Par
18 recension
9.5/10
Otroligt
Publicerades 31 aug. 2024
Clean and relatively new rooms. It’s also a smart hotel setting with good shower and strong air conditioning. Next to train terminal so it’s very convenient if there is a need to rush for the train. Near to lots of eateries and convenient shop. The front desk guy is super helpful if trying to find a room that suits our needs. Overall, very good price for the room.
Översätt
Svar från boendet: 愛,是一種相守,亦是一種承諾。願您對漢庭西安火車站地鐵口酒店的支持與厚愛可以一直持續,願我們對您貼心的服務承諾讓您更安心!我們會繼續努力噠!感謝您的支持,祝您生活愉快!
Gästanvändare
Superior-rum i queensize
Bodde på apr. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 17 maj 2024
Great service, friendly staff, very convenient location!
Översätt
Svar från boendet: 感謝親的認可,漢庭,總有不期而遇的温暖。滿意衹是小馬們服務的起點,驚喜加感動才是小馬們一直追求的。小馬們都將以最好的姿態為每一位客官提供最好的服務體驗,在漢庭,隨處可見漢庭的温暖。期待您的再次入住體驗
Gästanvändare
Rum med två sängar
Bodde på juni 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 27 juli 2024
Excellent place.Very close to the station.
Översätt
Svar från boendet: Thank you for your kind words ,Have a nice trip
TS888
Rum i queensize
Bodde på okt. 2023
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 20 nov. 2023
It's Located just next to the Xian train and metro station. Very convenient. There are police patrolling the square 24 hours, feel very safe.
The hotel deco is new, clean. Customer service is friendly and efficient.
Översätt
Svar från boendet: Love is not only a form of companionship, but also a commitment. May your support and love for the Hanting Xi'an Railway Station Subway Exit Hotel continue forever, and may our thoughtful service commitment to you make you feel more at ease! We will continue to work hard! Thank you for your support and wish you a happy life!
Sakch
Rum i queensize
Bodde på mars 2024
Par
2 recension
8.5/10
Mycket bra
Publicerades 13 apr. 2024
Smell smoking in th room
Översätt
Svar från boendet: 非常榮幸能得到您的厚愛,確切的説,每個人都被這個世界深深的愛着。暖心的茶水,精心的早餐,貼心的服務…都源於漢庭對您深深的愛!雖然漢庭不能詮釋全世界的愛,但我們必定會竭盡全力温暖您,因為擁有了您,我們漢庭便擁有了整個世界!