Novotel Xi'an Xinxing

This Novotel Xian Hotel is in a very strategic location near the MRT station, next to a mall and surrounded by restaurants and grocery stores. Love this place. Overall the service is good, there are only a few comments: * if you like going to karaoke or going to the cinema, then you will like the dimly lit room theme with very minimal lighting, unfortunately my family and I are not comfortable with minimal room lighting, the room is dark. * If you like going to the SPA to soak in hot and cold water, then you will like the unstable condition of the hot water for bathing (shower) because it sometimes flows hot and cold water alternately. Unfortunately, my family and I don't like going to SPA, so this condition is a little annoying. * The thing that is very disturbing is that THE ROOM HAVE NO AC (Air Conditioner)... I have asked the staff, the information is that the AC facilities have not been activated in April, and please open a small window if the room feels hot. I thought it was April Fool's Day, but it turned out that staying 3 nights without AC made me sleep uncomfortable because it was hot even though the window was open, not to mention the noise of traffic at night which disturbed my sleep. Maybe I was careless in not reading the information when booking this room, but it seems I didn't find clear information that there were no AC facilities in April. This is the first time in my life that I have stayed in a 4 star hotel or above that doesn't have AC, LOL. My advice to potential guests is to be careful if you want to book this hotel, better check and recheck. Breakfast so so, you can try Xian traditional food here.

Good location, a 20 minute walk east of the ancient city wall. Conveniently attached to a mall. Room was large with comfortable bed. Soundproofing could be better, the guests around us were all noisy one night.

Clean and modern hotel at a very reasonable price. There is a metro stop nearby too.

Good hotel and nice place.

酒店位置好找，周邊有漢堡王和盒馬。房間裏衞生乾淨，設施有些舊，房間不隔音，晚上各種隔壁的聲音，睡眠質量堪憂，周圍居民區交通亂一些，服務周到會及時添加需要的物品

總體來説還不錯，離西安北站地鐵45分鐘左右，離大雁塔，鐘樓，大唐不夜城等打車20多元。但是離五星水準似乎有不少差距，首先在服務上，跟隨後我們入住的老牌標準五星差距非常明顯，即使跟亞朵相比也有一定差距，其次在設施上，沒有泳池 沒有掛他機，送東西都很遲緩，另外早餐品種不太多，真的衹能算一般般。但是大廳裝修很不錯，有榻榻米的房間還是不錯的，榻榻米相當於是個獨立空間，孩子很喜歡，入住首日沒歡迎水果跟前台提出後又補送了牛奶和堅果。總體來説還不錯，可以符合四星入住的標準