Mehood Hotel (Xi'an Gaoxin Zhongda International Keji Road Subway Station) recensioner

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This is a lovely hotel with kind, welcoming staff. I read some reviews saying the rooms are very old etc, but I don't see how that makes this hotel any less great - the rooms are still clean and well maintained. I arrived in Xi'an after 48 hours of hectic traveling due to a missed train, and the staff at Meihao Hotel were very welcoming, were happy to use translation apps to communicate with me. The room was large, with a view of the neighbourhood outside (mostly just traffic jams haha, but that's Xi'an). The location may not be super ideal for some as it isn't in the city centre, but honestly it was no inconvenience at all, as the nearest subway station is a brisk walk away -- about 5-7 minutes. If you're arriving by train and carrying a lot of heavy luggage, then yes, coming via subway might be a bit of a challenge (but not impossible!) The housekeeping staff especially were very warm and kind. Thank you for always brightening my day when I walked by you all. A few hours after I checked in, a lovely staff member knocked on my door and offered me a small bowl of soup. I was very confused as I hadn't ordered anything, but upon seeing other guests were receiving this too, I gladly accepted. It was such an unexpected, kind gesture -- this hotel truly knows how to make one feel welcome. I fell ill on the second day of my stay, and thankfully the room was so comfortable, I could recuperate well. My only complaint is that the bedsheets, comforter, pillowcases etc -- all the bedding essentially smells of cigarette smoke. I could also smell cigarette smoke from beyond my room's door at night. This was despite there being a clear sign in the room saying smoking was not allowed inside. Though this is certainly not something you can fault hotel staff for (if guests are adamant to smoke inside, what can housekeeping possibly do?), I just thought I would mention this for any other guests who might be very sensitive to the smell, perhaps you could request staff to rewash the bedding until the smoke smell is entirely gone. After checking out, I also noticed there were some freebies that were part of my booking that I unfortunately missed out on :( There was meant to be welcome fruit, afternoon tea for two and a midnight snack, which I would have loved to try. There was no welcome fruit offered, but I did receive some refreshing juice when I arrived to check in -- it was a hot day and I was grateful for the welcome drink. For the other stuff, as I didn't realise it was part of the booking perks, I never asked, and consequently seem to have missed out. I also want to say that aside from the rooms, the lobby area is quite lovely -- very tastefully decorated, peaceful, and I even saw they had some free coffee out for guests! I only noticed this when I was checking out though, and my taxi was already on the way to pick me up, so I could not indulge. Maybe it would be helpful if the reception staff could share all this info with guests when they check in, especially with the foreign guests who are already a bit confused and trying to get their bearings ^-^ Just a suggestion! Thank you for a nice stay. I will definitely be back again soon.

Great location, close to the subway station. The room was clean and cozy

I had a very pleasant stay in this hotel and I would recommend it 110%. I was extremely surprised when I came back to the hotel every evening to find that the room service personnel had left snacks, fruits and a first aid kit on my counter for my use. This hotel was simple yet it exceeded expectations and cared for the guests from check-in to check-out. In addition, all the staff that I encountered were polite and willing to help during my stay!

A really nice hotel. Highly recommend it. The breakfast is amazing and fresh. Plus the staff are really nice and accommodating. Check it out, it’s location is convenient and it’s well worth staying in 😎

Great place to stay. Very comfortable bed and pleasant room. Free breakfast (although not mentioned) and drinkable water. And above all : clean!

Stylish and cozy rooms, clean. Nice hotel

設施：第四次入住酒店了，訂的是無窗房，個人更喜歡，很安靜，煙味不會太大，有一個森林氧吧器可以凈化空氣，很贊。 衞生：打掃得很乾凈，衞生間也是乾濕分離，新風系統能夠保障沒有窗也完全不會憋悶，樓層的服務阿姨們都很熱情。 環境：周邊很方便，高大上可以去中大國際逛吃，人間煙火可以去甘家國際，地鐵出行去曲江滻灞北郊也是很便捷。 服務：管理很到位，細節感人，很注重客人的意見，每位員工都很盡責，這是很多五星級酒店都做不到的。 特別感謝魏經理，能夠耐心傾聽我關於酒店禁煙🚭的意見和建議，希望未來美豪會越來越優秀。

酒店位置非常的便利，門口就是3號線和6號線，3號線步行300m就可以到了。咱們門口也有停車位，3樓有洗衣房。不想自己動手的話，也可以呼喚他們的客房部同事。辦完入住還有歡迎水果，晚上還有免費的宵夜，在5樓餐廳，10點~12點上去，直接報房間號就可以了，入住期間有任何問題也可以播久，就是前台，前台24小時都是有人的。樓道也放了免費的礦泉水。前台也有免費的礦泉水和24項增值用品，要什麼隨時給他們的工作人員發消息都可以送過來。

他們的服務細節，尤其是發票問題——提前加好酒店微信，過了12點就能收到開好的電子發票，完全不用等退房時排隊，對趕時間的人來説太友好了。房間有任何需求，直接微信聯繫工作人員就行，響應速度超快，沒多久就能解決。如果需要送東西，還有可愛的機器人幫忙送到門口，科技感滿滿又方便。最貼心的是點外賣不用下樓，機器人能直接送到房間，懶癌患者表示愛了！客房服務也沒得挑，每天工作人員都會親切詢問是否需要打掃，態度特別温和。另外，酒店還提供自助洗衣、熨燙服務，出門在外也能穿得整潔清爽，簡直是剛需。從數字化服務到人性化關懷，每一處都讓人覺得舒服又省心，下次出行絕對還選這裏，強烈推薦！

最讓我驚艷的是他們新增加的DIY手工區，簡直戳中了我的心巴！那些小手工材料特別可愛，尤其是可以自己串手珠，選喜歡的珠子搭配，做好後既能戴又有紀念意義，實用又有趣，動手的過程特別治癒。旁邊還準備了馬克筆，隨手畫點小東西特別方便，感覺酒店真的很懂客人想要的小樂趣。房間裏的WiFi也超級貼心，不用輸密碼就能直接連，網速還很快，對於我這種離不開網絡的人來説太友好了。而且有任何問題衹要撥9就能聯繫到前台，24小時都有人迴應，不管是問路線還是要額外的用品，都能很快解決，安全感滿滿。最讓我感動的是他們準備了睡眠眼罩和耳塞！我睡眠質量一直不太好，住酒店總擔心吵，有了這兩樣東西，晚上睡得特別踏實，第二天起來精神滿滿。總之，從細節到服務都無可挑剔，下次一定還來！強烈推薦給大家！

這次全家出遊選擇美豪酒店真是太棒了！我們一行訂了三間房，入住後發現其中一間空調製冷稍慢，原本擔心影響體驗，沒想到工作人員的貼心服務瞬間化解了小插曲。從前台到客房服務人員，每個人都熱情周到，剛辦理入住就送上精緻小禮袋，看到同行的小朋友更是貼心贈送粉色小玩偶，孩子開心得不得了！得知我們對房間還有顧慮後，二話不説就幫忙升級房型，全程耐心又高效。 另外兩間房從裝修風格到設施配備都超讚，床品柔軟舒適，智能設備齊全，細節之處盡顯品質。升級後的房間更是驚喜滿滿，空調效果一流，寬敞整潔的環境讓人倍感放鬆。無論是服務的專業度還是房間品質，都無可挑剔，必須五星好評！下次還會毫不猶豫選擇美豪，也會推薦給身邊的朋友

入住期間正巧碰上雨天，本以為要冒雨出行，沒想到從前台借到了免費雨傘，解決了燃眉之急。更驚喜的是，房間裏還貼心備好了雨傘，完全不用擔心臨時下雨的突發狀況，這種雙重保障的細節服務，瞬間讓我感受到酒店的用心。房間佈置温馨雅緻，床品柔軟舒適，衞生也做得無可挑剔。酒店工作人員服務熱情周到，從入住到離店全程耐心解答問題。公共區域乾淨整潔，設施齊全，早餐種類豐富可口，中西式搭配得宜。整體體驗超出預期，強烈推薦給大家！下次出行，美豪酒店一定是我的首選！

首先必須點讚的是服務好！從前台熱情周到的接待，到客房服務人員的細緻貼心，再到離店時的關懷問候，全程都讓人感覺賓至如歸。有任何需求反饋都非常及時且態度友善。酒店地理位置不錯，出行很方便。無論是去景點、商圈還是交通樞紐，都挺近的，周邊配套也比較完善，節省了不少時間。餐飲方面也令人滿意。早餐可以，種類比較豐富，中西式都有，味道也不錯，為一天提供了充足能量。特別驚喜的是還提供了精緻的下午茶和實用的夜宵服務，玩累了回來或者深夜想吃點東西，都能很方便地解決，非常人性化。整體來説，從服務、位置到餐飲體驗都很出色，物超所值，強烈推薦，下次還會選擇這裏！