För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.5
Service4.6
Renlighet4.7
Filtrera efter:
Sortera efter:
Alla recensioner(1115)
Positiva recensioner(1074)
Recensioner med foton/video(196)
Utsökt frukost(107)
Lätt att ta sig runt(91)
Vänlig personal i receptionen(61)
Utmärkt för affärsresor(37)
Ligger i centrum(25)
Utsökt buffé(13)
Utmärkt pool(8)
Negativa recensioner(41)
Gästanvändare
Tvåbäddsrum Superior Deluxe
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 16 jan. 2025
The Location it prefect to me, walking distance to the malls and MRT.
Översätt
Svar från boendet: 您的滿意是我們最大服務動力,我們會繼續優化服務,不斷創造新的入住體驗,歡迎再來入住!
Gästanvändare
Deluxe-dubbelrum
Bodde på dec. 2024
Affärsresenärer
5 recension
3.7/5
Publicerades 21 jan. 2025
It is a bit old now, carpet was stained and furnitures damaged, overall experience is a bit low but OK
Översätt
Svar från boendet: 尊敬的賓客,很抱歉此次入住沒能讓您滿意而歸,您對房間設施設備的反饋我們均已知悉,並立即轉予各相關部門進行檢查與改進。雖然開業已久,但我們一直致力於為每一位賓客營造更美好的入住體驗,酒店也一直在按計劃循序漸進更新設施設備,很遺憾這次未能給您帶來愉悦的體驗。 真誠期待在不久的將來歡迎您再度光臨廈門喜來登酒店。
Anonym användare
Executive kingsize-rum
Bodde på dec. 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
During my check-in, a staff member named Sweety was incredibly helpful. Although she wasn’t specifically in charge of the check-in service, she took the initiative to assist me, allowing me to get my room earlier without having to queue at the counter. Her proactive approach truly stood out.
Overall, my stay was excellent. The room was in great condition, and all the hotel staff were very friendly, especially those at L26. Compared to my experiences at Marriott hotels in other countries, this was by far the best.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for choosing to stay at Sheraton Xiamen Hotel. We appreciate your positive comments very much. We are delighted to know that you have a pleasant trip during your stay. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Again, thanks for your feedback and we look forward to welcome you again at Sheraton Xiamen Hotel.
Joce Goh
Deluxe-rum (2 sängar)
Bodde på aug. 2024
Familj
2 recension
3.7/5
Publicerades 29 sep. 2024
It is really an old but pleasant hotel to stay in still. Very good breakfast and my god there is finally proper internet, thanks to Marriott. I can’t use proper internet when staying in the local hotels so I booked this. So glad I did. Yes the wardrobe and carpentry are all getting old, toilet doors cannot close properly, which needs serious upgrades. Still comfortable. Quite far from the mall actually, walk 15 min. We take taxi.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your candid review. We are deeply honored to receive your positive reviews of breakfast and Web services. Same time we also fully understand and accept your feedback about the aging of the facilities. The problem you mentioned had been reflected to our hotel management team so that we can continue to improve our hotel facilities and services. For the distance of the hotel location to the shopping center, we believe guest could enjoy more tranquility and privacy. thank you for your support and understanding. We look forward to welcoming you again in the fu
Darren24
Deluxe-dubbelrum
Bodde på juni 2024
Par
26 recension
5.0/5
Enastående
Publicerades 19 juli 2024
I’ve been to this Sheraton many times now, and once again had a perfect experience. The room we were given this time was a little loud and quite damp, but the reception staff were happy to move us when asked.
The bar in the lobby does a nice draught beer, which is less common around Xiamen.
Översätt
Svar från boendet: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Seal Seal
Deluxe-dubbelrum
Bodde på sep. 2024
Affärsresenärer
27 recension
3.0/5
Publicerades 13 okt. 2024
The air conditioning is not working, very hot.
No refrigerator.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. The problem you mentioned had been reflected to our hotel management team so that we can continue to improve our hotel facilities. In the meantime, the refrigerator in the room is not available for cooling functions. If you have needs, you could contact the front desk for help. We hope to have the opportunity to host you again and show you a better Sheraton experience. Looking forward to welcoming you back.
Richard-6188
Deluxe-dubbelrum
Bodde på mars 2024
Affärsresenärer
11 recension
3.2/5
Publicerades 16 juni 2024
this hotel isd getting old many thing are not meeting expectation -example---light switches etc
so tyhis time round i did not stay in sheraton for this reason ---and i have switch mine choice to mariott courtyard xiamen
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We apologize for the issues with the light switches. We are taking steps to address them and prevent future occurrences. Thank you for taking the time to share your feedback. We hope to have the opportunity to host you again and show you a better Sheraton experience. Looking forward to welcoming you back.
ManishRam
Deluxe-dubbelrum
Bodde på aug. 2024
Par
18 recension
4.2/5
Mycket bra
Publicerades 16 sep. 2024
ordering outside food need to wait very long for deliver
Översätt
Svar från boendet: Dear guest, we are deeply sorry for the inconvenience. Your feedback is greatly appreciated, we have noticed your problem with longer waiting times when ordering food outside. In this regard, we have immediately launched an investigation and taken measures to optimize the service process. At the same time, we are also considering adding self-pick-up points for meals, so that guests can enjoy other facilities in the store while waiting. Thank you for your understanding and patience. Your satisfaction is our unremitting pursuit. Please visit again. I believe the experience will be improved.
Richard-6188
Deluxe-dubbelrum
Bodde på mars 2024
Affärsresenärer
11 recension
2.7/5
Publicerades 21 juni 2024
hotel just too old ---switches are not working
air con fan motor is noisy during the night
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We apologize for the issues with the light switches. We are taking steps to address them and prevent future occurrences. Thank you for taking the time to share your feedback. We hope to have the opportunity to host you again and show you a better Sheraton experience. Looking forward to welcoming you back.
Rittzz
Superior-svit
Bodde på jan. 2024
Affärsresenärer
45 recension
5.0/5
Enastående
Publicerades 8 feb. 2024
Easy check in and staff gives good guidance of all what the hotel offers. Spacious and well equipped. Good breakfast and dinner facilities.
Översätt
Svar från boendet: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
BING FAI BILLY
Deluxe-rum (2 sängar)
Bodde på okt. 2023
Affärsresenärer
7 recension
4.5/5
Utmärkt
Publicerades 30 nov. 2023
nice hotel,and good area,lof of good restaurant,just a bit upset in the lobby bar services
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Super Yang
Superior-svit
Bodde på mars 2023
Par
9 recension
5.0/5
Enastående
Publicerades 24 apr. 2023
All services, environment and facilities meet the standards of five-star hotels. Service, location, cleanliness, facilities are excellent, hotel staffs are very friendly and helpful, Definitely will recommend and return again .
Översätt
Svar från boendet: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på apr. 2024
Familj
7 recension
4.7/5
Otroligt
Publicerades 5 maj 2024
Nice hotel. Tasty breakfast and dinner
Översätt
Svar från boendet: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på sep. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
Excellent journey
Översätt
Svar från boendet: 看到您的認可,我們非常開心,願廈門喜來登給您留下美好的記憶,期待再會哦~
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på juni 2023
Familj
2 recension
4.5/5
Utmärkt
Publicerades 12 juli 2023
This was my second time to stay in Sheraton Xiamen Hotel. Staff here are nice and helpful. The environment is clean and the room is big enough. I will choose this hotel again for my next visit.
Översätt
Svar från boendet: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.