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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.6
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Alla recensioner(552)
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Avslappnande spafaciliteter(125)
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Negativa recensioner(25)
Gästanvändare
Superior-rum i queensize
Bodde på feb. 2025
Familj
5 recension
4.5/5
Utmärkt
Publicerades 17 mars 2025
Great place to enjoy natural spring water in private. Best to come off peak if you want to avoid crowds.
Översätt
Svar från boendet: 感謝您的好評與認可,歡迎您再來~
JaceBG
Superior-rum i queensize
Bodde på juli 2024
Familj
9 recension
4.7/5
Otroligt
Publicerades 10 aug. 2024
Absolutely loved our stay at SIG Resort for the second time, now with our baby! From the moment we arrived, the receptionist was incredibly accommodating and helpful, ensuring we had everything we needed for our little one.
The renovations have really elevated the experience; the updated pool and hot spring areas are fantastic—so much better than before! They provide a refreshing oasis to unwind and enjoy family time.
Overall, SIG Resort continues to impress, and we can't wait to return again. Highly recommend it for families looking for a comfortable and enjoyable getaway!
Översätt
Svar från boendet: Thank you for choosing to stay at SIG. Your praise of the hotel environment and service is our driving force. We look forward to seeing you and your family again!
Day’s Travels
Vanilla Spring Villa
Bodde på juli 2022
Par
4 recension
4.0/5
Mycket bra
Publicerades 7 aug. 2022
Usually I’d have something good to say but this time when my fiancé and I went for a lovely getaway, SIG’s amenities were horrible and they fail to mention that on their booking information. There was construction within the hot springs and the the spa was closed. There was no special massage for us. We would usually get the Jade massage but that was not possible this trip. Furthermore, being the only foreigners that had the Vanilla Villa, no one knew what we wanted when it came to driver coming to retrieve us—we spoke mandarin on the phone; they still did not understand us. Lastly, the “western” dinner and breakfast buffet was missing the western food. Needless to say, SIG is not what it use to be. We’ll try again in 2023; this when the place should be done with construction and offer all its great amenities again.
Översätt
Svar från boendet: Dear guest: Hello, hereby we sincerely apologize for not being able to bring a satisfactory holiday environment to you and your family because the resort is under upgrade and renovation. We attach great importance to the issue mentioned by you, and the resort will also make improvements and perfection in terms of the issue you mentioned. Thank you a lot for your feedback. Meanwhile, we sincerely look forward to and welcome you to come again. We will do our best to provide you and your family with a more perfect trip. Looking forward to seeing you again!