Western Airport Aviation Hotel (Xi'an Airport)

Western Airport Aviation Hotel (Xi'an Airport) recensioner

Western Airport Aviation Hotel (Xi'an Airport)

Opposite to T1 Terminal, Southwest of T2 Terminal, Weicheng District, Xianyang, Shaanxi, 712035, ChinaVisa hotellinformation
Western Airport Aviation Hotel (Xi'an Airport)
Western Airport Aviation Hotel (Xi'an Airport)Western Airport Aviation Hotel (Xi'an Airport)Western Airport Aviation Hotel (Xi'an Airport)
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Gästrecensioner

4.4/5
3186 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.4
Renlighet4.4
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Utmärkt för affärsresor(61)
Utmärkt mat(38)
Negativa recensioner(179)
Battuya
Elegant Tvåbäddsrum
Bodde på jan. 2025
Familj
3 recension
4.7/5
Otroligt
Publicerades 18 feb. 2025
Location so good. Near airport ✈️ The carpet needs to be replaced.
Översätt
Svar från boendet: 尊敬的貴賓:您好!感謝您能對我們的工作給予監督。我們非常抱歉我們會立刻排查所有房間的房態狀況,衞生狀況。以確保房間可以正常對客出售,避免下次再出現此類問題。真心期待您的下次檢閲!
Anonym användare
Elegant Tvåbäddsrum
Bodde på okt. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 24 nov. 2024
Free airport shuttle bus to and from airport. Just follow the airport bus sign. Room is big and clean. Perfect for transit or stay for night flight.
Översätt
Svar från boendet: Dear guests: Hello, thank you very much for choosing to stay at Westport Aviation Hotel (Xi 'an Airport Store)! Creating a warm and comfortable accommodation environment for guests is the service tenet of all the staff of Westport Hotel, and your satisfaction is the greatest motivation for our pursuit of quality service! Look forward to your visit again! I wish you good health!
Vale90
Elegant Tvåbäddsrum
Bodde på sep. 2024
Par
19 recension
3.5/5
Publicerades 22 okt. 2024
I was going to give this hotel a very high rate cause the customer service I was in touch was very reliable, typed in English and helped me to get a shuttle bus. The problem was that the shuttle bus has no space for luggages. Which kind of defeats the purpose since this is a hotel that is used for airport transfers which means everyone is going to have lots of luggages. So there is no space to seat and is very dangerous as well to have all these bags in the middle of the way inside the shuttle bus. Either you have a bigger bus or two shuttle bus, but it is not safe the way they do it. Also we couldn’t enjoy the breakfast cause we had to take the shuttle bus at 5:30am.
Översätt
Svar från boendet: Dear guests, thank you for taking time out of your busy schedule to comment. It's a pity that it didn't bring you a perfect stay experience. Your valuable opinions are very important to us, and we will inform the relevant departments to improve the service quality. If you come here next time, I hope you can book our hotel again and give us a chance to apologize! The hotel is 800 meters away from T2 Terminal of Xi 'an Xianyang Airport, with excellent geographical location and convenient transportation. The hotel provides free tea in the lobby, free shuttle service in the airport, and ten free services such as ward round exemption and deposit exemption. I hope you can continue to accompany you on your future journey ~ There is always unexpected warmth. I look forward to your next stay and wish you a happy life!
Hieu beo
Rum Elegant(queen size-säng)
Bodde på aug. 2024
Affärsresenärer
11 recension
4.5/5
Utmärkt
Publicerades 21 sep. 2024
The hotel should describe that it is next to Xi'an Air Traffic Tower. Another thing is the main gate is closed so i need to the back side. All other is fine. Good for arriving at night
Översätt
Svar från boendet: Distinguished guests: Hello! Thank you for choosing Westport Aviation Hotel (Xi 'an Airport Store). The satisfaction of the guests is our greatest pursuit. I am very glad to give you a satisfactory stay experience. Your comments will inspire us to devote more enthusiasm to giving back to the guests, and we expect every guest to get a good stay experience. Welcome you and your family to come again!
MsCh@n
Rum Elegant(queen size-säng)
Bodde på feb. 2025
Par
2 recension
4.0/5
Mycket bra
Publicerades 17 mars 2025
Hotel was under renovation when I checked in. Hence, the hotel lobby was difficult to find. There are no restaurants or café nearby. Service is good because the hotel provided a free shuttle bus service to the airport, including terminal 5. Hotel room was clean and modern with minimalist design.
Översätt
chia fon
Elegant Tvåbäddsrum
Bodde på okt. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 1 dec. 2024
Bed comfortable. Free Shuttle bus .
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您抽出寶貴的時間給予西港航空酒店(西安機場店)點評。並在百忙中與我們分享您的入住體驗。能給您提供便捷、滿意的服務是我們的榮幸與幸運。人海中有您,是一個風景;生活中有您,是一種快樂;幸福中有您,是一種分享;朋友中有您,是一個緣分。期待您下次和家人一起過來哦,相信西港之旅一定會給您及家人更美的感受,祝您天天好心情!
Marie
Rum Elegant(queen size-säng)
Bodde på dec. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 23 feb. 2025
Good location and very clean, Friendly staffs too. Great location if you do not want to rush going to the airport
Översätt
Svar från boendet: 尊敬的賓客:您好!有一種緣分叫似曾相識,有一種心動叫在哪裡見過你,親愛的朋友,西港航空酒店(西安機場店)一直秉承熱情微笑、盡善盡美的精神接待每一位朋友,期待在其他城市與你相遇,期待我們的緣分牽連着心動~~~感性浪漫的西港航空酒店(西安機場店)在等你哦!
Kurza
Elegant Tvåbäddsrum
Bodde på dec. 2024
Par
23 recension
4.5/5
Utmärkt
Publicerades 11 jan. 2025
This hotel is good to stay at during a layover. The room is spacious and clean. The hotel was quiet so we were able to rest. Breakfast was ok, but there was not Western food or coffee. They offer an airport shuttle but we were not able to catch the shuttle. We phoned the hotel from the airport but they hang up. However, despite this, it is walkable distance from Terminal 3 to the hotel.
Översätt
Svar från boendet: Dear guest: Hello! First of all, the hotel sincerely apologizes for not giving you a perfect check-in experience. We must take your feedback seriously. From your comments, we can see that our overall service has not been satisfied with you. We have fed back to the relevant departments for rectification and adjustment, and we sincerely hope you can understand. Every service staff in the hotel is willing to sincerely solve any problems and troubles during your stay, and hope to see you again next time, so that you can see the service status of hotel staff and the improvement of environmental facilities, and we will also solve problems for you in time. -Looking forward to your stay in Westport again.
Gigikka
Tvåbäddsfamiljerum
Bodde på dec. 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 22 jan. 2025
location was very confusing, they made us wait about 3 hours,hotel it self was very clean comfy
Översätt
Svar från boendet: 尊敬的客人您好,非常抱歉給您帶來不便,我們深感自責。小西檢討自己做的不足的地方並積極改正,歡迎監督!期待您的再次光臨,我們會為您提供更優質的服務!---勤奮上進的西港
Anonym användare
Rum Elegant(queen size-säng)
Bodde på nov. 2024
Familj
29 recension
4.7/5
Otroligt
Publicerades 10 jan. 2025
There’s no restaurant nearby, and not so many food delivery options. But the room is great and there’s shuttle van service to drop off at Airport
Översätt
Svar från boendet: Distinguished guests: Hello! Thank you for taking the time to give comments to Westport Aviation Hotel (Xi 'an Airport Store). And in your busy schedule, share your stay experience with us and give a sincere evaluation. Your approval and encouragement are the best motivation for our continuous progress. I look forward to your coming with your family next time. I wish you a good mood every day!
Marc
Rum Elegant(queen size-säng)
Bodde på nov. 2024
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 14 feb. 2025
A bit hard to find main entrance. Gotta find a random elevator and the sign guiding to reception is actually in Chinese. Overall staff is excellent, the room is clean and modern, amenities are really nice.
Översätt
Svar från boendet: Distinguished guests: Hello! Thank you very much for your check-in and comments. Your encouragement is our driving force. I hope Westport Aviation Hotel (Xi 'an Airport Store) will become your home. You are always welcome to give us your valuable comments and suggestions to help us improve and perfect our service. The hotel has been committed to creating a better consumption environment and check-in experience for guests, waiting for your visit again! I wish you a smooth work and a good mood every day!
Anonym användare
Rum Elegant(queen size-säng)
Bodde på okt. 2024
Par
4 recension
3.7/5
Publicerades 11 nov. 2024
Overall ok
Översätt
Svar från boendet: Dear guests: Hello, thank you very much for choosing to stay at Westport Aviation Hotel (Xi 'an Airport Store)! Creating a warm and comfortable accommodation environment for guests is the service tenet of all the staff of Westport Hotel, and your satisfaction is the greatest motivation for our pursuit of quality service! Look forward to your visit again! I wish you good health!
Gästanvändare
Rum Elegant(queen size-säng)
Bodde på okt. 2024
Par
3 recension
4.0/5
Mycket bra
Publicerades 16 jan. 2025
We made a very short trip here, it was great value for money we just needed a place to rest and store luggage. There were renovations happening and entrance was in an odd place with no signage to show us where to go. All in all we would stay again to be close to the airport.
Översätt
Svar från boendet: 親愛的客人您好,我們非常抱歉您的入住未能達到期望,您反饋的問題這邊一定會認真對待~~酒店應該及時準確的回覆您提出的問題,在後期的工作中,遇到類似的問題我們會更加認真的對待,以避免類似情況再次出現,真的非常抱歉,我們一直將客人的體驗視為工作中最為重要的元素,也期望與客人的互動中加入不斷提升酒店軟件服務水平,讓各方賓客在每一次的入住都能感受到我們的進步和改變,時刻為您的下次到來做好準備!----抱歉的西港
Gästanvändare
Rum Elegant(queen size-säng)
Bodde på apr. 2024
Ensamresenärer
4 recension
4.0/5
Mycket bra
Publicerades 24 maj 2024
My flight arrive around 2am. First time First time to Xian. Called hotel responded by sending a van tonpick. Checking in was quick. The room was clean, welcoming. All amenities in working condition except the hotel phone. So have to go downstairs to book van trip. Enquiries. Quite inconvenient. Breakfast is local food. No bread, coffee . Overall experience is good.
Översätt
Svar från boendet: Dear guest: Hello! First of all, the hotel sincerely apologizes for not giving you a perfect check-in experience. We must take your feedback seriously. From your comments, we can see that our overall service has not been satisfied with you. We have fed back to the relevant departments for rectification and adjustment, and we sincerely hope you can understand. Every service staff in the hotel is willing to sincerely solve any problems and troubles during your stay, and hope to see you again next time, so that you can see the service status of hotel staff and the improvement of environmental facilities, and we will also solve problems for you in time. -Looking forward to your stay in Westport again.
Gästanvändare
Elegant Tvåbäddsrum
Bodde på okt. 2024
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 16 jan. 2025
shuttle service is very convenient for the hotel guests. Hotel is very clean and spacious. International breakfast buffet is very palatable and satisfying. Hotel staff are very friendly and helpful and make guests feel at home
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您抽出寶貴的時間給予我們及時的關注和肯定。您的滿意是我們不變的追求,能夠為您提供滿意的服務是我們的榮幸。我們相信在廣大新老顧客的持續支持和鼓勵下,我們會將服務做得更加精緻精美,讓每一位下榻酒店的賓客乘興而來、盡興而歸。酒店全體員工歡迎您常來,祝您生活愉快,工作順利!