Mushan Yingxue Holiday Bieyuan (Siguniangshan Changpinggou Scenic Area)

The stay was ok. The hotel staff were not that friendly and helpful. The staff didn't greet us whenever they saw us during our 2 nights stay there. It is a small property and we were probably the only few customers there and yet it felt like we're were strangers to them. There is no elevator and we had to lug our luggage up to the 4th floor where our room was. Likewise we need to carry them down from our room when we checked out. If you need suggestion and information about getting around and what to do, don't hold hope that the staff is able give useful tips, you would have better luck checking the Internet. Breakfast was not ready by 7.30am on our first morning and the choices were limited due to low season. We had some soup noodles which was nice. The room was decently decorated. However, the toilet bowl flush was annoying and flushed by itself and splashed water out onto the floor with the "faulty" sensor. There is no air conditioning but luckily there was floor heating. However, the heating took extremely long time to heat up. We also had to request them to activate the heater for us even though they knew we were in the room in the cold winter, really lack of sense of good customer service. The hotel is conveniently located about 10 minutes walk from the Changpinggou visitor center. We visited in February, during the low season, 80% of the shops were closed in Changpinggou area so it felt like a dead town. We went to Shuangqiaogou for meals and it seemed livelier there.

The Hotel is located in Siguniangshan Village for tourists which means you will be conveniently located to the.national park entrance. If you are going in the fall or winter make sure you are prepared for cold weather; although the hotel has heard floors! A great added luxury.

I love this hoter so far. Nice location near by a lot of restaurants the best is staff. They are very friendly and helpful. And hotel is welcoming for Thai people. I hope I will come back to stay here again.❤️

Good service

Good hotel

ไม่ไกล ทางเข้าอุทยานฉางผิงโกว หัองไทป์ ในรูปมีระเบียง แต่ของจริงไม่มีระเบียง พื้นอุ่นช้า เราบุ้คไป2ห้อง อีกห้อง ไม่มีแผ่นรองนอนฮีทเตอร์ ถามพนักงานทำไมไม่มี เขาตอบว่า เพราะอีกห้อง ฮีทเตอร์ที่พื้นอุ่นไม่พอ เลยแอดเพิ่ม ฮีทเตอร์แผ่รรองนอนให้ ซึ่งมันไม่เมคเซ้นท์ตรงข้ออ้างนี้ พนักงานก็เลย แก้ปัญหา เอาฮีทเตอร์รองนอนมาให้ แต่เป็นแบบแผ่นเล็ก สำหรับคนเดียว ทั้งที่ห้องนี้พัก2 คน หลอดไฟก็กระพิบ ส่วนอีกห้อง สายปลั๊ก ทีวี กล่องอะไรก็ไม่เสียบให้เลย โดยรวม พนักงานพยายามแก้ปัญหาให้ แต่ ความพร้อมของโรงแรม เราถือว่าแย่มาก