Cloud Inn recensioner

I had a wonderful stay at this hotel. The room was very clean and comfortable, and I really appreciated the heating system, which kept the room warm and cozy. The hotel also provides a washing machine, which was very convenient during my trip. The staff were extremely friendly and helpful. They went out of their way to assist with everything, including helping me book a car. Their warm service made my stay even more enjoyable. Overall, I highly recommend this hotel for anyone looking for a comfortable stay with excellent service.

🌟🌟🌟🌟🌟 A Slice of Heaven in Xiaojin We stayed at Cloud Inn in Xiaojin County and it was honestly one of the best travel experiences I’ve ever had. Originally, we planned for just one night… but my friend got altitude sickness (don’t worry — they even have an oxygen machine available!) and we ended up cancelling our next destination just to stay another night. That’s how comfortable and peaceful it felt here. What truly makes this place special are the people. The aunties, the staff, the bosses, and even the two dogs, Hua and Keke — they’re all incredibly kind, respectful, and genuinely warm. From helping us when we arrived, to patiently explaining everything we needed, to just chatting and laughing with us — they made us feel like part of a big family. The hotel also has a café, and as a coffee lover, I’d give it 9/10! The latte was so good, and the vibe is cozy and relaxing — perfect after a long day of mountain air. As Muslim travelers, we mentioned our dietary needs, and the staff were thoughtful and careful to guide us through what we could eat. They even helped us locate a Halal restaurant nearby and arranged a very affordable taxi for us. It made a huge difference in our stay. Also, if you’re planning to visit Shuangqiao Valley (just 8km away), no worries — the hotel helped us book a taxi for about 30 yuan, and the same driver picked us up after. Super smooth and easy. And for those who want something extra special: the bosses are building a gorgeous new branch just 10–15 minutes away, with private pools in every room and a panoramic view of Mount Siguniang. I’ve seen it myself — it’s honestly breathtaking. If you can afford to splurge, this is the place. When it was time to say goodbye… I cried. Like, actual tears. The staff walked us to our van, hugged us, and told us to come again. It felt like leaving family. And I’m not writing this review because they were kind only to me — I’m writing this because this hotel is truly something special. For all of the Cloud Inn family — I will come back soon. Please be healthy, rest well, sleep early, and I hope your business soars high above the sky! Sincerely, Azatul 💛 ⸻ 🌟🌟🌟🌟🌟 小金县的一片天堂 —— 我们原本只打算在小金县的 Cloud Inn 云上客栈 住一晚，但因为朋友高反（别担心，酒店配有吸氧设备），我们最后取消了原本的行程，多留了一晚。真的一点都不后悔，这里太舒服、太温暖了。 这里最特别的地方是人。酒店的阿姨们、工作人员、老板们，还有两只狗狗 Hua 和 Keke，都非常热情、真诚、有耐心。从我们一到达开始，他们就一直照顾我们、陪我们聊天、带我们看风景，真的感觉像家人一样。 酒店里还有一个咖啡馆，作为一个咖啡爱好者，我给这里的拿铁打 9/10 分！味道很好，环境也很放松，适合在山里玩了一整天后慢慢享受。 作为穆斯林旅客，我们在饮食方面有一些限制。我们说明之后，工作人员特别贴心，认真帮我们确认哪些食物我们可以吃，还帮我们联系了附近的清真餐厅，叫了一辆价格非常实惠的出租车。真的太感谢他们了。 如果你计划去双桥沟（距离酒店大约8公里），完全不用担心交通问题，酒店也可以帮你叫出租车，大概30元，而且司机也会按时来接你，非常方便。 还有一个超级惊喜：老板们正在打造一个新分店，大约离现在这家店10–15分钟车程。每个房间都有私人泳池，面向四姑娘山的绝美景色。我亲自去看过，真的太震撼了！如果你想体验更高级的度假感受，那边会是一个非常值得的选择。 当我们离开时……我真的哭了。所有工作人员都送我们到门口，有人给我一个拥抱，还有人站在门边目送我们离开。就像分别的家人一样温暖。写这篇评价不是因为他们对我特别好，而是因为这家酒店真的值得推荐。 致云上客栈的家人们：我一定会回来！请你们保持健康，早点休息，好好睡觉。希望你们的生意像天空一样飞得高高的！ 真诚的，Azatul 💛

The room is clean, the floor is very warm, the service is very good, there is oxygen to help with breathing due to allergies at high altitudes, the breakfast is delicious.

Very nice receptionist, good location. The room was clean enough and the bed was comfortable

I had a very great experience during my stay, this hotel is 5 star!!! No no no, 10 star! They have everything, very helpful in everything. I’m from Malaysia, staying here only for one night, i wanna extend one more night but they’re full because i came during golden week :( but if i come back, definitely will stay in here. I love here so much. The room is huge! Can you imagine 2 big bed for 2 person? Dayuum! Jackpot! Floor heating and water heater is function very well. Even we have language barrier here since im the only Malay i think!?!?! But, no problem at all! They have oxygen tank, massage chair, lounge area at level 5 to see the view. I lost my words, everything was so perfect.

The location is very near to the gate. The staff at reception was very kind. He helped us to book a van back to Chengdu.

Good services, clean hotel, no smoking scent in my rooms.

The hotel is a nearby restaurant. Hotel staff helps us a lot about mountain sickness. They have an oxygen tank for customers who have a High altitude illness.

The room is spacious with full amenities at a great price. The reception staff were extremely helpful. I would definitely stay here again if I have the chance.

This hotel has a great location, close to restaurants and attractions. The rooms are clean and have complete facilities. The staff can speak English and are always ready to help. 11 July 2025

Just in walking distance to Changpinggou gate  which is great who will have a plan for Changpinggou. The room is big and warm. The floor comes with heater so it is very good to warm your body in freezing temperature outside.  The hotel staff helps you to call the local taxi, 15 yuan per ride/person to Shuanquigou gate. The hotel also provide a simple local breakfast with a goos taste.

The hotel is very goods service, staff.

Big room but no portable heater. It was very cold in the bath room. The reception guy is so frirnd and helpful. He speak fair english and i love the husky dog which always stay next to him. The view from.the room is nice. Breakfast is limited but good taste.

The owner welcomed us with pleasure and he also upgraded our room. This inn made us feel cozy and comfortable like we were at home. They also provided the meal. (Their hot pot was so good with a big potion) The owner and all stuffs are so nice. The communication was so smooth although we used translate app. The location is also good because there is a cafe nearby.