Wanfeng Grand Hotel recensioner

Name: Wanfeng Grand Hotel
Address: No.3188 Xingzhou Avenue, Xindu District, Xingtai, Hebei, 054000, China, No.3188 Xingzhou Avenue, Mainland, Kina
Rating: 9.6

Wanfeng Grand Hotel

No.3188 Xingzhou Avenue, Xindu District, Xingtai, Hebei, 054000, ChinaVisa hotellinformation

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Rum och gäster

Gästrecensioner

9.6/10

Excellent

2123 recension

Verifierade recensioner

Läge och interiör9.6

Bekvämligheter9.5

Service9.6

Renlighet9.6

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Alla recensioner(2123)

Positiva recensioner(2096)

Recensioner med foton/video(239)

Elegant miljö(241)

Utsökt frukost(234)

Vänlig personal i receptionen(168)

Utmärkt för affärsresor(121)

Praktisk parkering(113)

Skulle gärna bo här igen(76)

Utmärkt pool(30)

Utsökt buffé(10)

Negativa recensioner(27)

upadhya

Queensize-rum i business-klass

Bodde på feb. 2025

Affärsresenärer

14 recension

3.0/10

Publicerades 1 apr. 2025

It is rated as 5 star property and they do not have room service. B.fast was very cold. No Ice cube in the Hotel . Location is so bad that you do not get any Normal Taxi you have to call the private taxi like DIDI Bath room shower was not working if you open the tab both the hand and the top shower run together. All towels are kept in Plastic bags seems to us weather to use or not if used hope they do not charge.

Översätt

Svar från boendet: 尊敬的1805客人：您好！對於此次您入住時遭遇的種種問題，我們深表歉意。酒店管理層非常重視，已針對您反饋的客房服務、早餐品質、設施故障等問題逐一進行整改處理。我們會加強服務人員的培訓，提升服務；全面檢修設施設備，保障正常使用。我們一定努力改進，爭取給您截然不同的優質體驗。期待您的再次光臨！

Abnos

Superior-tvåbäddsrum

Bodde på juli 2024

Affärsresenärer

30 recension

10.0/10

Enastående

Publicerades 21 aug. 2024

The only hotel to stay at when in the city. About 25 minute drive from the train station. Restaurants, bakery and retail are three minute walk from the hotel.

Översätt

Svar från boendet: 非常感謝貴賓選擇入住邢台萬峯大酒店且給予專業的評價。在得到您對我們的貼心周到服務肯定和讚許後，同事們都感到非常榮幸與高興。我們會將您的評論與我們的團隊一起分享。請相信酒店從總經理到每位基層員工都致力於為每位賓客提供最完善的設施及最貼心的服務。我們將繼續秉持誠信經營、賓客至上的宗旨，為來自五湖四海的貴賓提供熱情、貼心、細緻的服務來回報廣大賓客對我們的支持和厚愛。再次感謝您對我們酒店的肯定，我們將以一如既往的優質服務期待您的再次到來~!

Gästanvändare

Tvåbäddsrum Business

Bodde på okt. 2024

Familj

12 recension

10.0/10

Enastående

Publicerades 1 feb. 2025

The hotel's facilities, services are first-class, the lobby manager and customer service to very enthusiastic, patient, make people feel like home warm. Whenever we go to Xingtai in the future, we will definitely stay here. Thanks to all the staff!

Översätt

Svar från boendet: Dear guest, welcome! Thank you very much for your stay and appreciation! We are glad to bring you a wonderful time for your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit! Welcome back to experience it, and wish you a happy life!

Alice Schuettler

Tvåbäddsrum Business

Bodde på aug. 2024

Res med vänner

4 recension

6.5/10

Publicerades 15 sep. 2024

We had a few misunderstandings with the reception staff, since no one spoke English properly and we couldn’t speak Chinese, still they mixed up a few things. They made processes, such as a later check in than expected and paying, more difficult than they should have been. However, the room was nice and clean, looked like in the pictures. The food from the room service was already cold, apart from that alright. Breakfast was really good and the staff there was super friendly and helpful. Laundry service was worth the price, as it was really good as well.

Översätt

Svar från boendet: Dear guest, thank you for staying at Wanfeng Grand Hotel. We apologize for not providing you with a perfect stay experience. The issues you raised regarding meal items and language communication difficulties are taken very seriously by the hotel management, and we have conducted a thorough investigation and made timely improvements. If you have any problems during your stay, you can contact us at any time. Our hotel housekeeping center and front desk staff are available 24 hours a day to serve you wholeheartedly. We look forward to your next visit and wish you happiness every day.

Gästanvändare

Queensize-rum i business-klass

Bodde på mars 2024

Affärsresenärer

17 recension

10.0/10

Enastående

Publicerades 24 apr. 2024

I was here for a week and the staff is very helpful. Lily at the front desk is super sweet and helped me find what I needed. This hotel smells really nice and they give you plenty of water! 👍👍👍

Översätt

Svar från boendet: Dear guest,：Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is just to bring a different experience to every guest. We are really very moved to see your satisfaction and affirmation.

Joy241

Queensize-rum i business-klass

Bodde på maj 2023

Affärsresenärer

1 recension

10.0/10

Enastående

Publicerades 9 juni 2023

Great location. Decent breakfast. Staff was very friendly and helpful.

Översätt

Svar från boendet: Dear guest, thank you for taking the time to give us recognition. Your satisfaction is our unremitting pursuit. Looking forward to your visit again, I wish you and your family good health and happy every day!

NomadByun

Tvåbäddsrum Business

Bodde på apr. 2023

Affärsresenärer

9 recension

10.0/10

Enastående

Publicerades 17 maj 2023

Everything is very good, especially the staff.s service is great.

Översätt

Svar från boendet: Dear customer, thank you for your choice and high praise of our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit and will wholeheartedly serve you! Wishing you a happy life!

Gästanvändare

Family Friendly Room

Bodde på apr. 2025

Familj

2 recension

10.0/10

Enastående

Publicerades 5 maj 2025

酒店環境特別好～我們選的是家庭親子套房，哆啦A夢主題非常可愛。還專門配備了小朋友的洗漱用品，還有水果和小禮物，非常的細緻，小朋友很喜歡。酒店的層數很高，住在高層的話視野開闊，體驗感非常好。早餐也很棒，種類豐富，尤其是豆沫和煎餅，強烈推薦。餛飩也不錯。總而言之，真是一次不錯的入住體驗。不愧是老牌五星級酒店！

Översätt

Svar från boendet: 【人生總是需要一次又一次旅行！】每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有她們甜美而有温馨的回憶，希望萬峯大酒店會是您回憶裏最温馨最獨特的那個！看到您的滿意和肯定，我們真的是非常感動，同時我們更有動力前行，萬峯大酒店期待您的再次光臨。

Saai

Superior-rum i queensize

Bodde på mars 2025

Par

79 recension

10.0/10

Enastående

Publicerades 11 apr. 2025

第一次到邢台遊玩，選擇了據説當地唯一五星酒店，果然酒店真的是蓋的大氣磅礴，停車場就好大。最讓我驚喜是前台服務更好，本來計劃讓前台再給升個級，沒想到，前台美女小趙熱情告訴我，都安排好了，不但升級還按照我的選擇還給安排的陽面，如果感到熱可以再調！點個贊，後來前台張經理給辦理了入住，親自送到電梯，還説有啥事隨時聯繫！點贊張經理，讓客人有賓至如歸的感覺！房間舒適整潔，能看到邢台全景，智能馬桶，乾淨床品，美味水果，歡迎造型，每處點滴體現酒店給予的温暖！早上起晚了，餐廳服務人員微笑服務多次提醒，多拿點，快閉餐了，一位銀色制服應該是經理吧看我倒牛奶不多了，趕緊過來幫助拿取！點贊餐廳美女們！美麗邢台、温暖的酒店都給我留下美好回憶！

Översätt

Svar från boendet: 【風景人事在路上，歡喜觸動在心底！】尊敬的客人您好，感謝您的光臨，同時也真誠感謝您對我們服務的認可，讓您享有更美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們更有動力繼續前行，希望能有更多為您服務的機會。

Gästanvändare

Superior-rum i queensize

Bodde på mars 2025

Annat

3 recension

9.5/10

Otroligt

Publicerades 7 apr. 2025

這是邢台當地唯一的五星酒店，屋內設施偏傳統風格，但各種設施洗漱用具和拖鞋等，符合五星標準，一點不含糊。返京中途路過邢台暫住一晚，體驗很好，特別是酒店提供的自助早餐，品種豐富，性價比高。酒店帶地庫和地面停車場，有充電樁，電車友好。前台負責人王程昱熱情，職業，很好的維護了酒店的形象。

Översätt

Svar från boendet: 尊敬的賓客您好!感謝您抽出寶貴的時間給予我們肯定，您的滿意是我們不懈努力的追求。期待您的下次光臨。希望下次能得到親親的五星好評哦~

Anonym användare

Superior-tvåbäddsrum

Bodde på mars 2025

Familj

19 recension

10.0/10

Enastående

Publicerades 6 apr. 2025

過來邢台玩，邢台最好的五星酒店了，價格不貴，雖不在市中心，但是交通便利，我們下午到的，大堂經理主動過來迎接，幫忙辦理入住，並且安排了高層陽面房間，看到有長者，主動提出是否需要防滑拖鞋，安排房間提出避免有浴缸的房間，防止長者洗澡不方便，給準備了迎賓水果等等，讓我想起了張佳寧在《歡樂頌》裏扮演的客房部經理，體現一個詞“專業”。禮貌問了下，經理姓王[強]

Översätt

6/7

Svar från boendet: 尊敬的客人您好!感謝您對我們的全五分評價，怦然心動如往昔，笑顏燦爛如春天，您的誇讚與認可，彷彿天空被點燃了一團火焰讓人陶醉其中。期待下次為您服務!。

Gästanvändare

Superior-tvåbäddsrum

Bodde på feb. 2025

Affärsresenärer

7 recension

10.0/10

Enastående

Publicerades 14 mars 2025

房間高端大氣上檔次，果然是五星酒店。免費給我升級了零壓力床墊，還送了免費的水果，感覺比在家裡都舒服。酒店高端就算了，關鍵酒店的每一位工作人員都熱情微笑有禮貌，讓人感覺很舒服。酒店五星沒問題，關鍵酒店服務超五星，我還會再來的，希望貴酒店越來越好！順祝每一位酒店員工健康快樂！

Översätt

Svar från boendet: 尊敬的客人您好!非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着您隨時回來。

Gästanvändare

Superior-tvåbäddsrum

Bodde på feb. 2025

Par

21 recension

10.0/10

Enastående

Publicerades 24 mars 2025

自駕回京途中，選擇了在邢台豪華酒店排行榜第一的萬峯大酒店，名不虛傳，酒店設施非常好，房間也很寬敞。尤其是早餐很好，最喜歡他們家的小米粥還有羊肉麪條，前台也很熱情。

Översätt

Svar från boendet: 親愛的顧客感謝您的選擇以及對我們酒店的高度評價。讓顧客滿意就是我們酒店的服務宗旨，期待您的下次光臨，我們會竭誠為您服務!祝您生活愉快!

Gästanvändare

Superior-tvåbäddsrum

Bodde på jan. 2025

Ensamresenärer

12 recension

10.0/10

Enastående

Publicerades 11 feb. 2025

酒店位置優越，邢台本市唯一的星級酒店，設施都非常棒，停車場在樓前，大堂寬敞明亮，總枱接待人員語言文明、操作快速、指示明確，大堂主管親自引導，將客人送至房間服務很温馨，送水果送飲水，都會及時，在客人離店，主動幫助接送行李🧳。酒店房間整潔乾淨，衞生間乾濕分離，馬桶🚽蓋是自動控制的，浴巾消毒用品用塑料袋包裝的，早餐中西結合、品類多樣，值得點贊哦👍

Översätt