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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Wendy McCumber
Tvåbäddsrum i business-klass
Bodde på okt. 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 9 nov. 2024
The hotel staff were extremely friendly and helpful.
My prepaid booking included free airport shuttle and breakfast. There was no shuttle service evident at the airport. However I asked at the money exchange if they would phone the hotel for me, which they did. Someone arrived promptly from the hotel who accompanied me to their vehicle with a driver.
The ladies at the reception downloaded WeChat on my phone to make communication easy.
Reception had no record of my booking through Trip.com or my arrival but sorted it efficiently and quickly. They were very welcoming. The staff insisted on carrying my bags and accompanying me to my room even though there’s an elevator.
The room is appointed with many features including dressing gown, slippers, hot water jug, small fridge, snacks, toothbrush and toiletries. Complimentary fresh fruit was delivered to the room. The room had good light and a good view and blackout curtains.
Breakfast was an extensive banquet with so many different dishes, hot and cold, cooked and fresh. Many of the Chinese dishes I found too vinegary for my taste. There was plenty of fruit, juice, biscuits and a toaster with white bread, butter and jam for a western palate.
The entire hotel is exceptionally clean inside and out. The gardens attractive and maintained to a very high standard.
After breakfast a van was available for shuttle service to the airport.
I had 25 hours in Zhengzhou, not enough for sightseeing but enough for a really comfortable sleep in a quiet and beautifully decorated hotel.
Översätt
Svar från boendet: 您的認可讓我們倍感榮幸,我們會珍惜這份好評,不斷提升服務質量,再次感謝您的支持!
Dan9292
Specialrum i queensize
Bodde på feb. 2024
Par
12 recension
4.7/5
Otroligt
Publicerades 7 mars 2024
Great room, very cheap price, the bed is little too hard, but overall good.
Översätt
Svar från boendet: 看到您的稱讚,地球引力也阻止不了我要起飛的心情~~ 期待您下次光臨哦!
Howie Han
Specialrum i queensize
Bodde på mars 2024
Affärsresenärer
1 recension
3.7/5
Publicerades 6 apr. 2024
Near to airport with shutter bus service to pick up at airport.
Room look clean and nice for solo traveller.
Översätt
Svar från boendet: 尊敬的賓客: 您好! 您每一次的選擇是我們的無尚榮幸, 您對我們始終如一 的支持讓我 們倍感欣喜。期待與您的再次相聚!
Mei
Specialrum i queensize
Bodde på feb. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 7 apr. 2024
I had an excellent experience at the Xingang Hotel. The staff were exceptionally pleasant, and the services provided were of high quality. Additionally, they graciously upgraded my room, which was immaculately clean. Overall, it's a great option for a short stay.
Översätt
Svar från boendet: 哇,感謝親對小鑫的用心好評!能得到親的稱讚是我們的榮幸哦,非常感謝您對小鑫的支持與認可,您的滿意就是我們不斷前進的動力!對您提到的建議,我們會加強改善,期待您的再次光臨!祝您開心每一天~
John
Specialrum i queensize
Bodde på feb. 2024
Ensamresenärer
6 recension
5.0/5
Enastående
Publicerades 4 mars 2024
Very conveniently located two minutes drive from Zhengzhou Xinzheng airport, with a free shuttle service to the terminal. The front desk staff are very friendly, caring and polite, and they complete the registration formalities for foreign guests quickly and efficiently. The room was clean and quiet, and the hotel is nicely decorated and well looked after. A good option if you have an early or late flight from the airport, but also a good base if you want to visit Henan for a few days, as Xinzheng has excellent links to the rest of the province.
Översätt
Svar från boendet: 非常高興您在我們酒店度過了愉快的時光。您的滿意和好評是我們最大的驕傲。感謝您的支持和熱情,希望再次為您服務!
Libra traders
Queensize-rum i business-klass
Bodde på maj 2023
Affärsresenärer
32 recension
5.0/5
Enastående
Publicerades 11 juni 2023
The hotel is 1.5 kilometers from the airport, the first choice to catch the plane, as well as free shuttle service. Is the hotel front desk Xiao Li and Wang Fei small sister for me to check in, very skilled, but also very fast, but also free upgrade of the good room, and help make an appointment for the next day wake-up service and delivery service, and then the little sister also brought me to the room, very intimate to tell me the room wifi password, the hotel on the first floor has a restaurant, breakfast, lunch and dinner, negative first floor there is a free gym and laundry The facilities in the room are very perfect, the room is also very large, and the living is very comfortable [Yeah!]
Översätt
Svar från boendet: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向,感謝您對小鑫的支持與信任,我們希望一直與您同行相伴!期待與您再次相逢!
PetroUA
Tvåbäddsrum i business-klass
Bodde på juni 2023
Par
21 recension
5.0/5
Enastående
Publicerades 24 juli 2023
Five minutes by car from airport, pickup service including. Good choice if you have night flight. gonna be metro station soon.
Översätt
Svar från boendet: Thank you for your encouragement and recommendation! It's glad for us to meet you and welcome to our hotel again next time ~Good luck ang happy life to you ~~
dalan karim
Tvåbäddsrum i business-klass
Bodde på juni 2023
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 14 juli 2023
The staff for the hotel are super nice and the hotel location is good , and the breakfast was , and the desk staff ( Wang Meing and Wang Fei) are so friendly and very helpful, if I ever visit Zhengzhou again, this hotel will be the place that I will stay in., recommend for all who look for a nice hotel to stay in this hotel
Översätt
Svar från boendet: Thank you for your encouragement and recommendation! It's glad for us to meet you and welcome to our hotel again next time ~Good luck ang happy life to you ~~
Gästanvändare
Svit i business-klass
Bodde på apr. 2024
Par
12 recension
5.0/5
Enastående
Publicerades 7 juli 2024
Very nice
Översätt
Svar från boendet: Hello! I am glad that you have chosen to stay at the Xingang Holiday Hotel. Seeing your small review, I was immediately confused! The hotel is located in a bustling area with the hustle and bustle of the city and convenience. The hotel offers a wide variety of delicious buffet breakfasts, and there will be a takeout box! Home is a shelter from the wind, a cozy little nest, and a warm corner for the body and mind. Love is home, and the hotel has always hoped to use its thoughtfulness and warmth to become the home outside your home. Looking forward to your next home!
Gästanvändare
Queensize-rum i business-klass
Bodde på apr. 2023
Affärsresenärer
12 recension
4.0/5
Mycket bra
Publicerades 2 juni 2023
Close to airport. Nice option
Översätt
Svar från boendet: 感謝您選擇鑫港,我們會不斷完善,提高服務質量,歡迎下次再來,祝您生活愉快!
Svar från boendet: 尊敬的貴賓您好,在您入住過程中遇到了不愉快的體驗,我們深刻理解您的失望和不滿,對此表示誠摯的歉意,在仔細審查您的反饋後,我們注意到了您對房間燈光和衞生巾異味以及吹風機不能正常使用問題,我們酒店高度重視並在1天內將以上問題解決責任到人,我們將您的反饋傳達給相關部門,以確保類似問題不在發生,非常感謝您提的寶貴意見,您的反饋是我們不斷改進和進步的動力,我們將認真對待每一條建議,努力提升服務質量,我們真誠地為這次疏忽向您致以歉意。