Mercure Trabzon Hotel

Excellent hotel !!

Ne çok iyi ne çok kötü

The hotel is modern and clean, reception are welcoming and nice, I left my mobile in a taxi they did not help to call the company try to inform them, hotel is far from city center it cost to Meydan 400 Tl each way, to forum mall 350 tl each way…………..

Location is good not in the centre of the city but close to shopping area and airport, staff are helpful, as they change my room because of a bug the room is clean and breakfast is very good but one thing I don’t like is that they switch off the air conditioning from reception once the temperature reduces to 20/19 degrees saying it is “winter” ! No its not the weather was warm, For me i prefer to control the air conditioning instead ..

Mercure Trabzon Hotel, a hotel with beautiful views of the Black Sea, a modern hotel with a good location. On the right, you can go to Gevahir Shopping Complex by taxi 10 minutes, and to the north, Forum Shopping Complex, 15 minutes by taxi. Upon entering the hotel, you will find a beautiful and spacious reception hall with beautiful decor. I always like it when the general manager is successful, he knows how to manage the hotel, follows up on the customer's needs himself, the cleanliness of the entire hotel, and receives the customer and asks him about his needs and the extent of comfort. The reception manager is wonderful and all the staff are wonderful, beautiful elegance, smiling, speaking English. I used the restaurant. They have a varied menu of food, it was delicious, and the way of cooking is really wonderful ,The dinner they have is delicious. hotel rooms; Wonderful, full-service, clean, spacious bathroom. I consider this hotel to be 5 stars. It should be chosen when visiting Trabzon. I thank the general manager and all the hotel staff for their hospitality and comfort, and I thank the people of Turkey (Trabzon) for their hospitality and generosity to me in their beautiful country.

Very poor in service and there’s no AC in the room. I’m really not recommend to stay in this hotel. The room was very hot and if you ask the reception they say the AC can be control only in room control . This first time I see international hotel like this poor service.