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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.9
Service4.2
Renlighet4.2
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Anonym användare
Pagoda Deluxe Room
Bodde på dec. 2024
Affärsresenärer
61 recension
1.2/5
Publicerades 1 feb. 2025
I chose to stay at this hotel based on my team’s recommendation which I booked 3 rooms but unfortunately, my experience was disappointing from the moment I arrived.
I won’t comment on the door or reception staff, but I had specifically booked a deluxe non-smoking room for two people and even included this request in the additional notes on Trip.com. However, upon arrival, I was given a smoking room with a strong odor and a quilt cover stained with bright yellow urine marks. To make matters worse, the bathroom amenities were only set up for one person. When I requested additional items, the staff insisted that my booking was for a single guest. I had to show them proof from both my booking confirmation and the Trip.com request form before they only gave one additional toothbrush.
Regarding non-smoking room, I again raised my concerns in the mid-afternoon, the receptionist informed me at around 8:30 PM that they could move me to another non-smoking room which I kindly declined because I dont have time to pack again as I am have other business meetings in that evening.
Due to the overwhelming smoke smell and the unacceptable hygiene condition of the bedsheets, I was unable to sleep all night.
As for the morning breakfast, I was once again disappointed by the poor service. I ordered an egg, but it was poorly prepared—its appearance was unappetising, almost resembling vomit. To make matters worse, when the restaurant staff brought it over, liquid from the eggs was dripping through their hands and onto the floor. It was extremely unhygienic and unacceptable.
To be honest, I was deeply disappointed by the hotel’s failure to maintain even basic standards of professionalism and hygiene, let alone the expectations of a four-star establishment.
I sincerely hope the hotel improves its professionalism and, most importantly, its basic hygiene. I had planned to stay again due to its convenient location near Shwedagon Pagoda, but my experience made me reconsider.
Översätt
Gästanvändare
Superior-rum
Bodde på dec. 2024
Par
2 recension
4.7/5
Otroligt
Publicerades 31 jan. 2025
Great hotel, very friendly staff and a nice view on the Shewadagon pagoda
Översätt
Hana Bich Hoa
Superior-rum
Bodde på juni 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 13 juli 2024
The room is very beautiful and comfortable, the space was vintage and comfortable
Översätt
Gästanvändare
Superior-rum
Bodde på nov. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 31 dec. 2024
excellent hotel, great location, varied food in the hotel restaurant, top-notch service
Översätt
Bruce M
Superior-rum
Bodde på sep. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 8 nov. 2024
Would stay again. Great location, close to area famous landmark by walking distance. Room need sound proof due to noise from street and near by park especially on morning. Also room key needed to be updated. Like old style bulk key chain back in the 80's . Great breakfast buffet and enjoy it. Staff are very attentive and helpful. Overall, very pleased with stay.
Översätt
mikechang829
Superior-rum i kingsize
Bodde på aug. 2024
Ensamresenärer
79 recension
5.0/5
Enastående
Publicerades 12 sep. 2024
Near many attractions and downtown of Yangon. Also, it's convenient to other areas by Grab.
Strongly recommend to all the travelers!
Översätt
Robby
Superior-rum
Bodde på apr. 2024
Ensamresenärer
9 recension
4.0/5
Mycket bra
Publicerades 18 juni 2024
Good hotel close to most embassies. Pleasant rooms, but with a slightly dated bathroom. Nice staff. Recommended.
Översätt
Jun3R
Superior-rum
Bodde på okt. 2023
Familj
20 recension
2.7/5
Publicerades 27 nov. 2023
Old amenities with small room. Ceiling fan is nice tho
Översätt
Ayah Iki
Rum Deluxe King
Bodde på juli 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 28 sep. 2024
Its hotel nice central city
I got nice hospitality
Översätt
KTshering
Superior-rum
Bodde på dec. 2023
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 8 jan. 2024
Has a wonderful time and stay in the hotel.The management was good, service was excellent.Clean hotel and friendly staff.I recommend this hotel to travellers
Översätt
Udai
Superior-rum
Bodde på nov. 2023
Ensamresenärer
118 recension
5.0/5
Enastående
Publicerades 4 dec. 2023
Very Nice hotel close to the pagoda. Breakfast served was excellent too
Översätt
Gästanvändare
Superior-rum
Bodde på apr. 2023
Res med vänner
13 recension
4.2/5
Mycket bra
Publicerades 28 maj 2023
Location is great. Nice service
Översätt
onideth oudomsak
Superior-rum
Bodde på feb. 2024
Affärsresenärer
12 recension
4.2/5
Mycket bra
Publicerades 15 maj 2024
very good convenience for travel in city
Översätt
Anonym användare
Superior-rum
Bodde på okt. 2022
Familj
52 recension
2.7/5
Publicerades 12 nov. 2022
I was excited about this stay and it was good until two workers showed up and asking many questions and very aggressive. If it wasn’t for the two, it would have been the best.
It is really important for the staffs to know that hotel industries are service based business and if there is none of those good service and politeness are seen, you will slowly loose your customer and many people read such this post before they book.