Mercure Guilin Yangshuo Xingping

Mercure Guilin Yangshuo Xingping recensioner

Mercure Guilin Yangshuo Xingping

No.12Rongtan Street, Xingping Town, Yangshuo, Guangxi, ChinaVisa hotellinformation
Mercure Guilin Yangshuo Xingping
Mercure Guilin Yangshuo XingpingMercure Guilin Yangshuo XingpingMercure Guilin Yangshuo Xingping
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Gästrecensioner

4.8/5
Excellent
798 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.9
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Alla recensioner(798)
Positiva recensioner(796)
Recensioner med foton/video(272)
Utmärkta bekvämligheter(205)
Utsökt frukost(99)
Fin utsikt(80)
Vänlig personal i receptionen(58)
Snygg design(28)
Nära naturskönt område(27)
Negativa recensioner(2)
Yas_mini
Ancient Town Delight Family Room
Bodde på dec. 2024
Familj
27 recension
4.5/5
Utmärkt
Publicerades 18 jan. 2025
The service of the hotel exceeded the service received at a 5*. The hotel is set in a very convenient location with beautiful scenery from the room. The staff were kind accommodating and welcoming. The duty manager exceeded the levels of hospitality. The breakfast staff went out of their way to accommodate us and make specially halal vegetarian food for us. Which was highly appreciated. They even gave us tips on where to go sightsee and how to get there. The room amenities was good . Only thing that let it down was the cleaning. The bathroom looked as if it was not properly cleaned , on informing the staff, they said it would be seen to. However the next day the same left hair from the previous guests was still there. The room had a rug which was very dirty. More attention can be paid to daily cleaning. Everything else was fantastic. Especially the service which was top notch.
Översätt
Svar från boendet: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有…活動,期待您的參加!小美歡迎您再次入住!
Gray Li
Standardtvåbäddsrum
Bodde på dec. 2024
Par
39 recension
5.0/5
Enastående
Publicerades 19 jan. 2025
We enjoyed very much the stay. The hotel was beautiful, location was perfectly close to the scenic spots, lots of good food along the street. Special thanks to the manager Mr Ma Xin Yin. He was so kind and paid full attention to every detail. He even recognised us and gave us apples when he met us on the street, despite being off duty.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Wei Ting
Standardtvåbäddsrum
Bodde på nov. 2024
Res med vänner
13 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
The location is just opposite the ancient town and 20 min walk from the RMB 20 view. It would be good if the toilet can have a sliding door from the room so that one can change before and after getting out from shower. Breakfast choices limited as only Chinese cuisine is available. Service is excellent.
Översätt
Svar från boendet: Dear guest,Hello! Thank you very much for choosing to stay at our hotel and for your evaluation. We are deeply sorry for the problems you mentioned.Regarding the limited variety of breakfast, we have communicated with the catering department and will enrich the types of food as soon as possible, adding more choices, such as special local snacks, fresh fruit salads, and various hot beverages, to meet the taste preferences of different guests and bring you a delicious and sumptuous breakfast experience.For the issue of the bathroom design in the room, we have arranged for professional staff to conduct an assessment and planning. Subsequently, we will consider optimizing the bathroom space. We will continue to strive for improvement and look forward to your next visit, so that you can see our changes and enjoy a more high-quality and comfortable service. Thank you again for your feedback!
Anonym användare
Mountain-View Balcony Delight Double Bed Room
Bodde på sep. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
New hotel, facilities are new and good, services are excellent! Especially GM Roger! Nearby to places of tour - lijiang, gujie, etc. Will stay again when here.
Översätt
Svar från boendet: The ancient town of Yangshuo in late autumn is exceptionally quiet, and we continue to welcome and send off, as always, to give ourselves new expectations. Welcome to Yangshuo and thank you for your recognition and encouragement of our work. We wish you a pleasant trip and look forward to seeing you again.
Dfoo
Standardtvåbäddsrum
Bodde på aug. 2024
Res med vänner
6 recension
4.2/5
Mycket bra
Publicerades 13 sep. 2024
Though the hotel is located away from most of the attractions, but it also has quite a few eateries nearby. The rooms are spacious, modern and clean.
Översätt
Svar från boendet: Dear guest: thank you for your recognition of our hotel, I wish you a happy life!
N.P lia
Ancient Town LOFT Duplex Double Bed Room
Bodde på juli 2024
Res med vänner
17 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
The room is very big with very good amenities. Also there are 2 toilets in the room. The location is very close with touristic spot as well. We surely will stay here again.
Översätt
6/8
Svar från boendet: Dear guest, Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation. I wish you happy every day, all the best!
XIAOHUI
Standardtvåbäddsrum
Bodde på jan. 2025
Par
5 recension
5.0/5
Enastående
Publicerades 8 feb. 2025
This hotel is on the best location for Li River & XingPing old town travel experience. Everything is excellent. Highly recommend.
Översätt
Svar från boendet: 非常感謝您對我們酒店的好評,非常高興能夠為您提供滿意的住宿體驗。我們會繼續努力,為每一位客人提供更好的服務。
Gästanvändare
Ancient Town Balcony Delight Double Bed Room
Bodde på dec. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 10 jan. 2025
It was a fantastic experience at the hotel. Hotel Manager Mr Ma took the extra mile to ensure that we were well taken care of during our stay.
Översätt
Svar från boendet: Distinguished guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. A thousand words can be summed up in one sentence. Thank you for your support to the hotel.Distinguished guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. A thousand words can be summed up in one sentence. Thank you for your support to the hotel.
Gästanvändare
Ancient Town Balcony Delight Double Bed Room
Bodde på maj 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 6 juni 2024
Clean room, sophisticated decor, convenient location. Hotel has proper laundry facilities and proper gym which are welcomed by travellers; we didn’t have the opportunities to use both. Special call out to front desk staff Jason, who provided us with excellent customer service. We appreciate your hospitality and attention to detail. Highly recommend this hotel.
Översätt
Svar från boendet: Dear guests: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our forward vitality, thousands of words into one sentence, thank you for your support to the hotel.
Muzaffer
Superior-rum i queensize
Bodde på nov. 2024
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 5 dec. 2024
This is just a great place , no need to say much about it. Only improvement could be the western part of the breakfast, the bread selection was really low quality, worse than a supermarket and little option.
Översätt
Svar från boendet: Dear guest,Thank you for your suggestions. We are sorry that we didin't bring you a perfct experence. We will improve the quality of our food and look forward to your coming again.
MartinKL
Superior-rum i queensize
Bodde på okt. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 15 nov. 2024
I had a fantastic stay at the Mercure Hotel in Xingping! The hotel is brand new which really shows. Fantastic rooms. Great breakfast, great view from the rooftop. The staff was also fantastic. They helped us with everything and all our questions regarding our stay and booking of tours. All staff was really good and friendly. I especially had a really good experience with Tangxinglan who was a great help with my many question which she dealt with with very patiently. Can definitely recommend this hotel.
Översätt
Svar från boendet: Thank you very much for your praise for our hotel. We are pleased that you have expressed your satisfaction with our services, facilities and staff. We will continue to improve the quality of service and create a warm and cozy atmosphere for our guests.We always believe that warm and thoughtful service is the key to enhancing customer experience. To this end, we train employees to be customer-centric and provide timely and professional service.
Jason
Superior-rum i queensize
Bodde på sep. 2024
Par
16 recension
4.7/5
Otroligt
Publicerades 14 jan. 2025
Fantastic rooms with included soft drinks. Staff were great and the location is as perfect as you can get. Right across from old town! The breakfast isn’t worth the price however.
Översätt
Svar från boendet: 尊敬的賓客:您好!謝謝您選擇小美並與我們分享您的入住體驗。關於早餐問題,很抱歉給您帶來的不便體驗。酒店將會組織相關部門對早餐問題進行調整,謝謝閣下提出的建議,期待閣下的再次光臨!
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2024
Par
4 recension
4.2/5
Mycket bra
Publicerades 19 nov. 2024
Nice hotel in xing ping old town. Easy to get food as all the eateries are next to the hotel
Översätt
Svar från boendet: We are glad that you have recognized our hotel and hope that you will be impressed by the landscape and service of Guilin Yangshuo. Have a great trip.
Gästanvändare
Mountain-View Balcony Delight Double Bed Room
Bodde på dec. 2024
Annat
1 recension
5.0/5
Enastående
Publicerades 7 jan. 2025
Service is good, everything is good. Nice cleaning, Nice breakfast
Översätt
Svar från boendet: Distinguished guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. A thousand words can be summed up in one sentence. Thank you for your support to the hotel.Distinguished guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. A thousand words can be summed up in one sentence. Thank you for your support to the hotel.
Gästanvändare
Rum med två sängar
Bodde på aug. 2024
Familj
1 recension
3.7/5
Publicerades 6 nov. 2024
Definitely would not think this is the cleanest hotel I have stayed in despite it being a 4 star hotel. Buffet breakfast was average. Location was excellent, can easily reach xing ping port by foot within 5 to 10min.
Översätt
Svar från boendet: Thank you very much for your positive review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide high-quality service and a comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your return visit!