Orange Hotel (Guilin Yangshuo West Street Branch)

I had a great stay at Orange Hotel in Yangshuo. The rooms are spacious and comfortable, and it’s clear that many travelers choose this hotel—it’s always lively. They offer free laundry and drying machines, with plenty of racks available. There’s also a well-equipped gym with treadmills, and many lockers for guests. It’s just a 10-minute walk to the lively West Street. Highly recommended!

One of your front staff really made extra effort to make us welcome and help us in every way possible. The hotel is very conveniently located with many restaurants nearby and the West Street pedestrian street not far away. The toilet is very high tech with remote control for the many types of flushing, warm water washing and drying . The toilet seat cover can also automatically lift up when we go near. The only little inconvenience is the lack of rail or hook for hanging towels and clothing in the toilet and bath room area.

Love the room and is very close to west street. Breakfast wise is so so, variety not much and not nice.

Excellent experience! Very nice staff, very very clean, fully equipped. No smoke of cigarettes, the hotel actually smelled very nicely and fresh. The rooms are clean and completely new. Front desk lady helped us a lot with getting transported! Highly recommend! The beds are a bit hard but that's the standard in China, they're very comfortable still and new. So it's just their preference I assume. Loved the M60 Plus toilet !

The location of the hotel is good – centrally situated and within walking distance of the lively West Street. The official photos show the hotel surrounded by nature, with mountains and water. In reality, while the mountains are there, in front of them is a parking lot, with streets and cars in the foreground. We booked the Terrace Deluxe Family Suite with Panoramic Mountain View, which was advertised as including a separate living room. However, the living area only contained a very narrow an uncomfortable sofa, a small table, and a basic children’s slide, no TV and otherwise an empty room. Additionally, the only option to store clothes for a family of 4 was a rack in the entrance. No other storage options—shelves, wardrobes. The shower towels were stored in the entrance area and only three were provided for the four of us. Cleanliness in the room was poor our socks turned dirty within minutes. The lighting could not be adjusted to a cozy atmosphere —only fully bright or completely off, uncomfortable in the evenings. Breakfast is advertised as both Chinese and Western. In reality, it consisted almost entirely of Chinese dishes. The only Western options were toast and butter, which is far from a proper international breakfast offering. The so-called gym is a small niche with two treadmills—there are no other machines or equipment. Unfortunately, none of the front desk staff we dealt with spoke a single word of English. For a hotel of this category, it would be great for the front desk staff to have at least very basic English skills to ensure smooth communication with international guests. Even the sentence: “we would like to check out” had to be translated. Overall we found it overpriced and we would have changed hotel, if we had booked for more than 2 nights.

Good location but due to peak season, the breakfast was like a war zone. Too many people and only 1 coffee machine which was very slow. Ended up long queue waiting for just a cup of coffee.