För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
The hotel looked good, but thats about it. The rooms looked good as well, but you couldn't change the warmth of the shower. And a boiling hot shower when its more than 30 degrees outside isn't optimal. This hotel advertises itself with its swimming pool. We arrived there in the middle of the summer, beginning of july, with a temperature above 30 degrees. And guess what? They told us the pool wasn't open, which was the entire reason we booked this hotel. Around the hotel there is also nothing to do, as its quite on the edge of the city. So going somewhere with taxi is the only option. Furthermore the gym: there were three working cardio devices (and a broken airconditioning), and there was one single device for arms, chest and back. One device with multiple ways to use it, but most of them were broken, the others were awkward.
So in short, I wouldn't recommend this hotel
Översätt
Svar från boendet: 尊敬的客人 ,感謝您的入住,未能讓您有一個滿意的入住體驗,我們向您至上誠摯的歉意。關於泳池開放的問題,您入住前期間,泳池已經進行清洗與消毒,當日還正在補水位於當天下午15點小泳池可以正常使用,大泳池傍晚也可以使用了。您提及到的問題酒店也非常重視,房間的水壓剛好恰是泳池蓄水有點點影響到,給您帶來不便再次向您表示歉意,我們也同時加強設施設備的檢查與維護,爭取讓每位遠道的賓客都有一個愉快的假期!祝夏安~
Gästanvändare
Guestroom - With View (Natural Latex Mattress + Mini Refrigerator + Smart Bidet Toilet)
Bodde på maj 2023
Annat
9 recension
8.5/10
Mycket bra
Publicerades 26 juni 2023
It was fine. Breakfast was not what was told to us but I found cute cafes that I could eat breakfast at. Besides that everything else was fine.
Översätt
Svar från boendet: 很抱歉未能給您帶來一個滿意的入住體驗,您指出的不足是對我們的鼓勵與鞭策,同時我們也在向品牌酒店學習,關注客人所需,旨在為客人帶來個性化的優質服務,我們期待着用我們的真誠,換來客人的每一次入住,並讓我們為之努力!
Eddieb2b
Cozy Room (2 Beds)
Bodde på sep. 2022
Res med vänner
52 recension
8.5/10
Mycket bra
Publicerades 8 okt. 2022
The hotel is great for it price.
Clean, a lot of amenities in the room. Room is spacious and comfortable. The furniture is little tired already. But still good.
The breakfast is Chinese, coffee just 3 in 1.
Amazing swimming pool.
10 mins walking to the West street.
Can ask the agency in the lobby for booking tickets to the sightseeing or rent a bike.
Översätt
Svar från boendet: 【免費停車場】【觀景陽台】【小童樂園】我們珍惜每一次的相遇,為您提供優質高效的服務體驗,很高興在分別之後還能為您帶來美好的回憶,我們真誠期待您的再次光臨
Address - New West Street International Hotel is located in Yangshuo close to West Street. You can rent an electric scooter 🛵 at the reception for 50 yuan per day with a 200 yuan deposit which you will get back if you bring it back in the same condition.
Ambiance/Facilities - This is a very fancy looking hotel. From the lobby to the bedroom. I was very impressed. They have a wonderful pool and kiddie pool 🏊🏽♀️, gym, laundry .etc.
Highlights - Definitely the pool 🏊🏽♀️ The breakfast was good but mostly Chinese cuisine with a little Western sprinkled in.
Översätt
6/15
Svar från boendet: 【免費停車場】【復古典雅】滿心歡喜遇見您,以微笑、熱情的服務,提供乾淨整潔的居住環境,就是最好的語言,真為您在新西街國際度過一段柔軟的時光而開心
This hotel is very old and the furniture stye is very dated but it was clean. The ladies who came to clean the room with sometimes just come in or bang on the door early in the morning even though you have the red do not disturb sign on. On the plus side the hotel was very cheap.
Översätt
Svar från boendet: 很抱歉未能給您帶來滿意的入住,酒店全體員工一直在努力為客人提供温馨、整潔、舒適、性價比超值服務體驗,同時我們也會加強對每一位在崗員工的培訓,提高我們的服務標準,給一位遠道的賓客帶來滿意的入住體驗~~
The hotel is located conveniently with a shuttle bus to West Street. It is very clean and the front desk is very helpful (no English). Comfortable beds. Wonderful pool. Overall, a great place to sleep after a long day of adventures.
Översätt
Svar från boendet: 假期旅途愉快,未能給您帶來一個滿意的入住,我們深感抱歉,沒有達到您心中的要求也深有遺憾,酒店依山而建 伴水而居,佔地面積達60畝,後花園生態環境好,設有露天親子泳池,羣山環繞,彷彿置身一幅山水畫中。我們都希望用最舒適乾淨的居住環境迎接遠道的每一位客人,願我們的高要求嚴標準給您帶來一個不一樣的假期!
Svar från boendet: 親愛的賓客,新年好!非常感謝您光臨新西街國際大酒店並樂於與我們分享您的入住體驗。很高興我們小夥伴們的服務、早餐、停車場得到您的認可,也非常感謝您對我們環境和位置的肯定。我們致力於通過體貼入微的個性化服務讓每一位賓客體驗到難忘的服務,再次感謝您的選擇,期待您的下一次回家!祝:安好!
Svar från boendet: 當我們看到您的好評時就彷彿在這喧囂塵世中,收到了一封來自遠方的温暖書信。那一刻,讓我們感到所有的付出都有了意義。您稱讚房間整潔舒適以及肯定我們的服務,這對於我們而言,是莫大的榮幸。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。再次感謝您的到來,期待着與您在未來的日子裏再次相遇,共赴一場美好的旅途!
Svar från boendet: 【免費停車場】【免費西街接駁車】【自助洗衣服務】您稱讚房間整潔舒適以及肯定我們的服務,這對於我們而言,是莫大的榮幸。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。再次感謝您的到來,期待着與您在未來的日子裏再次相遇,共赴一場美好的旅途!
Svar från boendet: 當我們看到您的這幾條好評時就彷彿在這喧囂塵世中,收到了一封來自遠方的温暖書信。那一刻,讓我們感到所有的付出都有了意義。您稱讚房間整潔舒適以及肯定我們的服務,這對於我們而言,是莫大的榮幸。我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。再次感謝您的到來,期待着與您在未來的日子裏再次相遇,共赴一場美好的旅途!
Gästanvändare
Superior Double Room【Natural Latex Mattress + Mini Refrigerator + Smart Bidet Toilet】