Iberostar Waves Averroes recensioner

The hotel was nice, and the rooms were tidy and modern. However, I was very disappointed that the steam room was not working, and this information was not mentioned on the website prior to booking. When I discussed the issue with the manager, he was not very helpful and seemed rude, showing a "couldn't care less" attitude. Aside from that, the food and general amenities were pleasant, and the rooms were quite clean.

Propre:5/5 Service:5/5 Emplacement :5/5 Animation 3,5/5

Disappointing for this price and for a 4 stars hotel. Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay. Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two. Getting an iron was a battle and forget about laundry service. Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours. Lunch was excruciatingly expensive for the area, forget about it. Included breakfast and dinner were OK. Location was very nice, although the surroundings are a bit dead..

We enjoyed our stay

Chambre propre, personnels serviable et souriant, tres belle hôtel