Paradis Palace

Let me be absolutely clear: my recent stay at Hotel Paradis Palace in Hammamet was, without question, one of the most appalling, filth-ridden, and health-compromising experiences I have ever endured in what claims to be a “FOUR-STAR” establishment. If this place were graded on actual cleanliness and hygiene standards rather than whatever fantasy rating they’ve conjured up for their marketing, it wouldn’t even qualify for a single star. In fact, a starless void would feel too generous. From the moment I stepped into my assigned room, I was confronted with conditions that I found profoundly unhygienic. The toilet, for example, showed signs of what appeared to be deep neglect. I noticed a hair on the lid and visible discoloration on the seat—far from what any reasonable guest would consider acceptable. It gave every impression that it had not been thoroughly cleaned in a very long time. The bathtub’s interior walls sported a yellowish buildup and stray debris that I felt should never appear in a hotel bathroom, let alone one that claims a four-star rating. The sink area was similarly disheartening: dried stains and hardened residues on the counter, and taps marked by what looked like limescale and possibly mould, suggesting to me a serious lapse in basic sanitation practices. Inspecting the beds did nothing to improve my impression. Underneath the double bed’s mattress, I encountered a layer of dust and debris that seemed to have accumulated over a considerable period. The single beds were no better: I saw what I interpreted as mold-like growth under the spring box and mattress, and one bed featured a stained duvet and an unsettling brownish streak. In my view, this went well beyond a minor oversight and raised serious questions about the frequency and quality of housekeeping. I complained and was moved to a sea-view room. Although this second room appeared somewhat less grimy, I still found it far below any reasonable standard of cleanliness. By this point, my trust in the establishment’s hygiene practices was irreparably damaged. On my final night, the presence of a cockroach in my room underscored just how far conditions had strayed from what I consider hygienic and comfortable hospitality. This unwelcome encounter only deepened my sense of unease and dissatisfaction. Beyond the room conditions, I also became quite unwell during my stay, requiring emergency medical attention while in Tunisia. While I cannot be certain of the precise cause of my illness, the timing was unsettling. The stress and the general lack of hygiene I observed certainly did nothing to reassure me. I was left shaken, out of pocket due to unforeseen medical costs, and deeply disturbed by the circumstances. In fairness, I should note that the buffet and bar staff were courteous, and the desk manager did allow me to print my emergency travel documents without charge. Unfortunately, no amount of politeness could offset the state of the rooms or the distress I experienced

Came to this hotel in March and really enjoyed it. Came in November and its changed. The rooms are a little dated but that doesn’t matter they were clean. Reception staff were excellent the beach is fantastic the weather was great and that’s where it ended. They don’t cater for English food. Only occasionally. Breakfast was salads, cakes, and eggs no English type cereals no cooked tomatoes no beans (I do know that they don’t have bacon) . Lunch was at the beach restaurant covered in flies and food not good except soup and donut lady was very pleasant the dates you couldn’t see for flies appalling hygiene standers.Evening meal was similar every night cakes were good (but not for my weight) Drinks were ok but not much variety on all inclusive menu had much better in other hotels in Tunisia . Entertainment was make your own they had two outside acts only in the time we were there the rest was make your own. No children’s disco as hardly any children there. Line dancing started at 9.30 just a few guest joined in then three animation dancers on stage dancing all out of time. This is noway a four star hotel. TUI rep never there

Where do I begin THIS REVIEW IS MAINLY ABOUT THE MOST FANTASTIC ANNIMATION TEAM. MANAGED BY OUR OLD FRIEND SCOOBY DOO(not met him since 2009 in Abou Sofianne PORT EL KANTAOUI!!! Scooby you haven’t changed a bit A Brilliant head of your wonderful Team at Paradis From the morning we get up till the time we’ve gone to bed you have ALL MADE OUR 2 week Vacation with you All the BEST EVER! Yes we are a slightly BONKERS FAMILY AND NANNY LESLEY MAYBE THE NUTTIEST!!Youve had a 9 yr old granddaughter LOTTIE with you at every show on stage dancing playing round pool with JAMBO (my other son) MoMo you was so funny Sico well what can I say I wanted to pop him in my case and bring him home to UK You made all of us so Happy ! Tears were shed many! As we said our goodbyes Loved the bar after show with Disco and Foam Party even though I’m to old for all that now!We hope to see you all again one Day Don’t ever change you are the BEST and we’re missing you all already and only flew home yesterday Love you all❤️❤️❤️❤️❤️Nutty Les xx