Gästanvändare
11 juni 2025
Arrived at hotel it says refurbished the only refurbishment that has taken place is the reception, so it's a screen, first impression, I can assure you the rest of the hotel has not been refurbished, I don't know where to start, we booked a bungalow and having a disabled partner we were advised that a suite was better for his needs and location so accepted, fan in the seperate and only toilet does not work so no where to extract smells currently day 5 of holiday and using external loo's, shower over flows into living area, not ideal for disabled people. Bed bottom sheet only and no cover on quilt, room not cleaned on day 1, removed rug because of trip hazard and the floor hadn't been cleaned in months, no tea or coffee in room, reception say yes yes but don't fix anything and don't care, we are still waiting, no 5 bars as advertised, no beach bar, the bar that's there is quite a walk whilst on the beach, rotted flooring at soho restaurant that my partner went through, no tables cleared in olive restaurant and waiting 20 mins then cleaning it your self, 1 coffee machine for over 2000 people, the other has been broke since we got here. Beach is disgusting and dirty not cleaned at all and I'm not talking seaweed, plastic bottles litter, items of clothing. Cold food at the soho restaurant left out for people to eat, lack of toilet roll in most public toilets, bathroom doors that don't lock so people walk in on you, the place is tired and there is only one restaurant the other you have to book but it's only open twice a week and reception keep saying it's fully booked even though no one is eating in there, the list goes on. It's a really poor unorganised hotel take your money somewhere else.
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