The Helyar Arms

Wonderful Place. Welcoming staff. Fabulous comfy room and bed. Food was lovely. The room was beautifully decorated Fantastic value. It had wonderful toiletries and an excellent hospitality tray. You can even make a lot of tea! Lovely setting too. Perfect.

I was over the moon to be able to have are wedding there, it's the most special day of are lives, the place is beautiful, clean, friendly, and fantastic staff. The bad points.... Customer relations... It was a stressful time, with a very disrespectful owner. The staff are extremely helpful and understand. Which made everything better.

During our visit, the kitchen was quite busy, but the owners went out of their way to serve up a portion of chips for my son, even though we hadn’t paid yet. This gesture meant a lot to us, especially in a local setting where such kindness truly stands out. It’s clear that they genuinely care about their customers, and that makes all the difference. Highly recommended!

After the England vs Switzerland game finished, the manager turned the tv off and refused to switch it back on even though the Nederlands vs Turkey game was starting. I explained that we were visitors and not English but she said the landlord wouldn’t be happy if any other match was shown

Went for Sunday roast .Excellent service and the food was delicious one of the best roasts we have had in Somerset .Great value for money good helpings and beautifully cooked.great choice of puds and very attentive staff and service.will certainly be back

The Helyar is set in a lovely country location. The room was cosy and well looked after. The evening meal was delicious. The manager Chris was spot on with excellent customer service. Unfortunately it went downhill in the morning for breakfast. I was there with my Mum who hardly ever goes away and she was so looking forward to the breakfast. We came 2 years ago and it was excellent. Unfortunately this time the sausages were so hard and rock solid, and the bacon needed a sledge hammer. We told the waitress not long after we started eating and we left most of the cooked breakfast. She was very apologetic and sought advice from the landlady, but apparently there was no movement on the cost of our breakfast and we still had to pay. We had eaten sausages there for dinner the previous evening, which were delicious, but the breakfast ones were dreadful. The fact there was no acknowledgement that there was any fault with the breakfast (by the landlady) was so disappointing. I explained how I felt and the sadness it had caused my mum. My mum said it was the worst cooked breakfast she had ever had! We come to Somerset once a year and do so like the Helyar but we will certainly never eat breakfast there again.

This is a good example of how a pub should be run. It is well managed, has waitresses who know what they are doing, delivers very good food and has a nice ambience. Nothing to fault really. We went twice on a short holiday in Somerset on a local recommendation and enjoyed it very much.

Stayed at The Helyar Arms over the Easter weekend. The location/setting is lovely and quiet with nice countryside views. There is a large car park to the rear, although if you go out and return mid-afternoon, it does fill up. However, there is ample parking on the nearby street. We had lunch before checking into our room. The restaurant area is set out very well and it's very clean with nice decor. We had a Panini for lunch, they were lovely and fresh and tasty. When we checked into our room, we found it to be spotlessly clean and very bright. It was a front facing room, which had lovely views up the village street. We did find the walkway to the window side of the bed very tight. You had to shuffle sideways to get in. Also, when getting changed of an evening, we felt the room was quite cramped. The pillows on the bed were far too soft for our liking, I think this is the only place I have stayed in that use feather pillows! There was plenty of tea, coffee, and biscuits on the hospitality tray in the room along with bottled water. It would have been nice to have a couple of hot chocolate sachets there, too! The housekeeping throughout the building was very good, and all the staff were friendly, helpful, and efficient. All the food we received was good and cooked well, we do, however, have to question value for money where the steaks are concerned. The Ribeye steak was cooked to perfection, but all you got with it was a couple of scoops of gratin potatoes and some mixed leaves and peppers! For £27 I would have expected a portobello mushroom, grilled tomato, and onion rings as well. There were only 2 options of draft ale, and they were both amber beers, Otter and Butcombe. It would have been nice to have the option of a lighter Ale on draft. For an establishment with only a handful of rooms, at no point did the owners/managers introduce themselves to their paying guests. They seem to spend more time with the locals. It feels that their emphasis is more on the pub/food side of things rather than the B&B side of the business. "You only get one chance to make a good first impression," Although I have pointed out a few negative points, the positives far outweigh them, and we would definitely stay there again.

A lovely location and great looking pub. Sadly the food did not live up to the promise. In particular the pizza resembled a supermarket pizza - soggy with far too much tomato and cheese. There was supposed to be Duck and Spring onion but all I saw was a few small cubes of strange meat and small circles of green - no flavour except the overpowering cheese end tomato. Even the drizzle Hoisin couldn't save it. I can do better at home. The other meals were pretty average - which for the price (£13 each for pub grub) is unacceptable. Also average bottle of wine was £23.50! Didn't complain because we were with my elderly mother and she had said the recommendations locally were good. But when we got home she apologised!