Grand Palace Hotel & Spa

Davidson is so kind and helpful throughout our Checkin and Checkout and he is very professional in explaining things covered with our package. We had a pleasant stay at Grand Palace Resort as the weather during November is cool and foggy during night, Highly recommended during this season.

We stayed at Grand Palace Hotel and Spa for two days, and overall, it was a pleasant experience. Rooms & Maintenance: The rooms were just okay. They are a bit old and definitely in need of some maintenance. Our AC wasn't working properly, and the intercom in the room was not functional either, which was a little inconvenient. Service & Staff: What really made our stay enjoyable was the excellent customer service. From the reception to the room service and restaurant staff, everyone was extremely courteous and helpful. A special mention to Nithya from the restaurant and Chef Ravi—both of them went out of their way to ensure we had a great dining experience. They checked on us frequently, asked for feedback, and even accepted suggestions very gracefully. We had ordered a Tiramisu that didn’t taste right, and they immediately replaced it without any hesitation. Their attitude toward service and guest satisfaction was really commendable. Food: The food at the restaurant was delicious. We thoroughly enjoyed our meals, including the complimentary breakfast buffet. The variety and taste were both impressive. While the food is priced on the higher side, the quality justifies it to a large extent. Ambience & Amenities: The resort has a beautiful ambience, complete with an infinity pool, children’s play area, and other recreational activities. It's a great place to unwind and relax with family. Overall: Despite the room needing some upkeep, the warmth of the staff and the quality of the food made our stay very enjoyable. Big thanks again to Nithya and Ravi for their wonderful hospitality! Would recommend the place for a short, relaxing getaway in Yercaud.

Davidson was very helpful, respectful, and responsible. The scenery was exotic. The food was very nice in both restaurants. There were many activities to do here such as swimming, ziplining, shooting, etc. The rooms were also very clean and tidy. The room service was also very nice

Experience was awesome. Swimming pool is good and enjoyed the activities. Buffet breakfast was tasty and healthy. Room service was good. Davidson was very kind and polite. All the room services was done immediately. Kids play area was nice

Rooms are decent. We went at a time when crowd was moderate. The morning breakfast was good, moderate in spice and oil with reasonable options. Property is crisp and slightly old fashioned, was soothing for a 2 day stay. Thanks to Nitya, Gaurav and Shubang for their service in restaurant.

Food was amazing... view and location exceptional... rooms well maintained..... courteous and friendly staff.. overall a great place to stay as family.. Open pool was great.... Should focus on some fun activities.... Also pool should have dress code and restriction to maintain cleanliness..