Felinger Concept Hotel

Все было чисто. Расположение хорошее.

We stayed at Fellinger Hotel for 4 nights during our trip to Yerevan for the IELTS exam, and overall, it was a great experience. Location was absolutely perfect — just a 5-minute walk from the university, which made it incredibly convenient for exam day. The breakfast was also a highlight: varied, fresh, and satisfying each morning. The rooms were comfortable and well-equipped, providing a relaxing space after long days. However, the room service and cleaning left much to be desired. Despite leaving the “clean up room” sign out daily, the sheets were never changed during our entire stay, and the room wasn’t properly cleaned unless we called reception to ask. Even basic items like bottled water and toiletries were only replenished upon request. In short, while the trip itself was wonderful and the hotel had many strengths, we hope the management will improve housekeeping services to match the overall quality of the hotel.

I stayed at Felinger Hotel for a week, and I would never, ever go back. While the hotel is clean and new, the service is absolutely AWFUL! They don’t clean the rooms daily, and when they do, it’s only partially done. I had to repeatedly ask and BEG for basic essentials like soap, toilet paper, and towels. They didn’t change the sheets for the entire week, and on some days, they didn’t even bother replacing the towels!!! The shower leaks water into the restroom, making a nasty mess every time you shower. When I informed them about this, they said it was normal!!!! but it was such a GROSS situation to deal with. The breakfast was a disaster too. They prepare the meal and cut the veggie and fruits the night before, so everything was SOOO cold and stale by morning. On top of all this, the elevator is located right next to the rooms, and it makes a loud ding-ding noise every time it reaches a floor. The noise disturbed my sleep throughout the nights. I chose this hotel based on the rates and reviews, and I thought it would be a nice stay even though it’s far from the center. With the same amount of money, you can DEFINITELY find a better place to stay. It was a deeply disappointing experience, and I would not recommend this hotel to anyone.