Radisson Blu Hotel, Yerevan recensioner

The hotel is very comfortable and provides excellent service experience.

The best hotel in Yerevan in terms of price and quality. Very polite stuff and clean rooms. Cool swimming pool.

The hotel is rather far away from the city centre. Most of the facilities need to be refreshed. It seemed overpriced for the quality.

住二樓突然發現沒熱水了，臨時升級豪華套房，發現花灑根本用不了，但是想到最後一晚了就湊合了，整體感覺華而不實，徒有其表，設施維護並不好。

Были с семьей, не первый раз бронируем сетевые отели через сервис бронирования, выставляли что ребёнок с нами 10 лет, сервис выставил цену, но в отеле попросили доплатить за раскладушку ребёнку, в первые с таким столкнулись, если номер бронируем на троих то не в одном отеле не подразумевают что 10 летний ребёнок 150 см ростом будет спать с нами в одной кровати, при чем ни в Турции, ни в Дубае, ни в Египте ни в России проблем таких не было. Номера пыльноваты, старый ковролин, постельное половину белое, половину жёлтое, то-ли от старости, то-ли что то с ним случилось. Было долгое заселение, около 25 минут, что то говорили за законсервированные номера, хотя на букинге их уйма, долго искали номер, когда с самолёта прям выматывает. В кафе всё вкусно кроме стейка, он не понравился, оказался резиновым. Из плюсов, месторасположение, рядом каскад, парк, смотровые на Арарат, есть хорошие кафе чтоб поесть и вечером можно развлечь ребёнка в парке Хороший спа с крытым бассейном, бассейн очень большой, есть большое джаузи, интересный вариант полежать на лежаках на улице с видом на парк

Хороший отель. Расположение не очень удобное, находиться на горе, рядом нет никаких магазинов. Номер уютный, чистый, но очень тонкие стены, и высокая слышимость. На наш взгляд слишком жесткий матрас. Спа, бассейн один из лучших на нашей памяти, бассейн осень теплый и приятный.

房間很大乾淨服務好，早餐可以在花園吃

服務蠻好的，會幫忙停車，床也很舒服，空調也很足，冬天很温暖

Alex provided a warm and welcoming reception that truly made my day! His friendly demeanor and professionalism created a positive atmosphere. I felt valued as a guest, and his attention to detail did not go unnoticed. Thank you, Alex, for making my experience exceptional!

For two days in a row, on Oct 2nd and 3rd, 2024 we had the misfortune of having to enter an unclean room when we (my wife and I) returned after 4 hours and 6 hours 20 minutes,respectively, on the said dates. Lame excuses and evasive replies were given about there being 150 rooms and that cleaning goes on till 6 pm. It was pointed out to persons manning the reception, Mr Alexis Sislian and Ms Nare Yeghiazaryan that we are aware of all this as we are experienced travelers and stay in different hotel chains, but it is the first time that we are facing a situation where the room has not been cleaned even 4 hours after our leaving the room ( 6h 20m the next day). It was also pointed out by us that we never found a "Please Make My Room" card which we would have readily placed if there was one. Following several reminders (at least thrice on 2nd Oct' 24 and twice on 3rd Oct'24), and waiting for half an hour and more, the room was cleaned in a jiffy without paying much attention to cleanliness and leaving the Cleaning Spray on the table in the room, instead of the House-keeping staff taking it with them. The missing "Please Make My Room' card was surreptitiously put where it should have been in the first place. Radisson Blu belongs to a Premium segment and they have to take extra care to train their staff to respond in an acceptable manner when an issue that affects hospitality and service is taken up with them.

This is the 7th time I go to this hotel Room perfect Laundry perfect Air cleanness perfect Location perfect Staff perfect Breakfast perfect Bar perfect Bamboo bar perfect Grills perfect Green lawning perfect

I stayed at the hotel for 3 nights, and overall the standard was amazing. The hotel is just outside the city center in a great location, which is surrounded by a park. The restaurant staff were some of the most professional, customer focused and real 5* team I've ever met, especially Hovhannes, Daniel and Abraham. Food was also great and there are a wide variety of options. There's rooftop bar as well as a main restaurant with a terrace and the lobby bar. Service was fantastic at all of them. The rooms are very clean, stylish and comfortable, and I found them completely relaxed and silent and no noise from the roof top bar. There is also a pool, jacuzzi and sauna and Hammam which are very modern, spacious and clean. Very relaxing after a day of exploring the city. The interior and reception area is nice too. Although the reception staff are generally young and inexperienced, they try their best. This is the only area which is not quite up to Radisson Blu and 5* standard yet, but from conversations I'm sure it's something that's coming. I'd reccomend this hotel to anyone looking to explore Yerevan in style and be able to relax at the same time. It's also around 2€ for a taxi to the city center.

Reception and check in : very smooth. No place to sit / wait around the reception, which meant we had to keep standing until checkin is complete- this is a first time experience for me in a 4-5 star hotel chain globally. Rooms: Great Superb room ambience and furniture, comfortable bedding, tv connects to Netflix, YouTube etc. Room Service: Very good - exceptional cleaning and service. Breakfast Restaurant food and staff: Very Poor Despite our request to ensure vegetarian food for breakfast there was no hot vegetarian breakfast, limited salads were veg nor were their breads without eggs available. We were informed by the staff that only a veg tea cake was available. We found two of their badlie staff at the restaurant quite rude and this is the first time I experienced a chain like Radisson’s where the chef and staff explicitly declined even cooking us a vegetarian sandwich.. this is extremely disappointing and yes did ruin our stay. The steps to pick main course breakfast was a hazard risk with wires dangling before the steps which could result in people tripping.. something that was totally ignored by the place. The restaurant experience and the staff is the reason for my rating at 3/5 instead of 5/5.

Everything in the hotel was excellent, but the price of breakfast was a little high compared to the price of the hotel