Banyan Tree Huangshan

In general a nice relaxing stay. Good location to explore Hongcun and ancient towns. However, a little disappointed by the overall quality which is below my experience when compared to staying at other banyan tree properties. Little things like the clearness, maintenance of the property where paints are peeling etc. the most obvious is poor choice and quality of the breakfast .

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

The hotel very clean and view from the hotel very nice The person in charge in the hotel name Mr Maw very kind , patient and professional He is very good behaviour to handling our stay in the hotel Overall 5 star to the hotel rates 👍👍

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

第二次入住。之前第一次來還是😷時期，啥活動都不能玩，整個園區就我一家人。這次來，比第一次體驗更豐富，也更好。 如果厭倦了黃山的疲憊，西遞宏村的嘈雜，就來悦榕莊吧。出門5分鐘左右，就可以到達盧村，再走一段時間就是塔川，這兩個都是很原生態化的村落。 我們在到達之前，管家Felix聯繫了我，問第二天大概幾點到，幫我們提前安排好。當我提出想要加一床被子時，他立刻説在房態允許的情況下，幫我升級房間，好棒哇。後來入住了整個悦榕莊最大的房型，盧村雙卧別墅（2字開頭的房間號），200平+室外花園和室外陽台。對於我家青春期的娃來説，上下樓跑，可開心了。房間很大，大到我們仨找人，要打電話。 畢竟是五星，該有的都有，不再贅述。3個衞生間，2個浴缸，3個電視，1個三開門冰箱，微波爐，洗衣機，樓上樓下被打掃的非常乾淨，我們基本都是光腳跑。整個房間，一點灰塵和蟲子什麼都沒有，真心滿意。 服務更是沒話説。前面提到的Felix，幫我們又是介紹又是推薦，很熱情。入住的三天，打掃衞生的大姐，Jo Yao，不僅非常有禮貌還很有界限感，無論打掃衞生還是送果盤開夜床，都是先詢問再進門工作，工作時跟我們聊天也是很誠懇。還有個開接駁車的司機小哥哥，帶着我們轉園區，推薦當地美食，忘記問名字了。這裏的工作人員，都是熱情的，誠意滿滿的。真感謝。所有工作人員都是笑臉相迎，有求必應。 早餐也算不錯的，不過可以再豐富些。其他都是很滿意的。萌寵樂園有好多小動物，游泳池工作人員好負責，日落儀式很有儀式感。 今天剛回來，趕緊寫點評，得對得起悦榕莊的所有美好。

來黃山旅遊，這家悦榕莊絕對是最佳住宿之選！酒店整體徽派風格，與周圍山水完美融合，一踏入就彷彿置身水墨畫卷。房間寬敞舒適，lucas 服務細節滿滿，床品柔軟得讓人一夜好眠。酒店人員熱情又貼心！之後還會再來的！ 夜景很美，酒店佔地面積很大，很適合帶孩子出遊，山青水秀，晚霞超美，酒店早餐食物都挺新鮮。