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Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.6
Service9.6
Renlighet9.7
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Utsökt frukost(974)
Vänlig personal i receptionen(660)
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Nära shoppingområde(111)
Praktiskt för shopping(93)
Utmärkt gym(27)
Utsökt buffé(21)
Negativa recensioner(14)
Karltwin Kerol
Comfort Mountain-view Double Room
Bodde på feb. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 10 apr. 2025
Good service from this hotel. And the staff very helpful (Cici & Yulia). Place is convenient, near to the shop and mall. Room is clean and comfortable. The breakfast from this hotel really nice menu. I get free gift after checkout. Will come again to another time.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
BenS88
Mysigt queensize-rum
Bodde på jan. 2025
Affärsresenärer
1 recension
9.5/10
Otroligt
Publicerades 24 feb. 2025
The hotel was great, clean, and the staff was most pleasant and helpful. It was easy to get where I needed to go. There was a number of food selection available nearby also which was great. The buffet for breakfast was excellent and had a good number of varieties.
Only complaint I have is that my room shower did not seem to be able to keep a consistent temperature as it randomly spiked from hot to cold.
Aside from that it was a great hotel and would highly recommend.
Översätt
Svar från boendet: Thank you very much for your detailed feedback and valuable comments regarding your stay at our hotel. We are delighted to hear that you were satisfied with the cleanliness of our hotel, the staff's service, the convenient location, and the variety of options at our breakfast buffet. Your recognition is the driving force behind our continuous improvement!At the same time, we sincerely apologize for the issue with the inconsistent water temperature in your room's shower. We understand that this affected your overall experience, and we deeply regret the inconvenience caused. We have already notified our engineering department to inspect and resolve the issue promptly to ensure that such incidents do not occur again in the future.Once again, thank you for your understanding and support. We genuinely look forward to welcoming you back and providing you with an even more perfect stay.Wishing you a wonderful day!Sincerely
Lostbhoy
Superior-rum i queensize
Bodde på mars 2025
Affärsresenärer
9 recension
10.0/10
Enastående
Publicerades 23 apr. 2025
Stayed at this hotel around 7 times now.
Never disappoints.
I will be back.
Översätt
Svar från boendet: "承蒙厚愛,不勝感激。閣下七度下榻仍給予認可,實為我店無上榮光。吾輩必當精益求精,靜候君再度蒞臨
Ricky
Comfort Mountain-view Double Room
Bodde på okt. 2024
Affärsresenärer
9 recension
8.0/10
Mycket bra
Publicerades 16 jan. 2025
The service is good and room is clean. Just that the food is not international enough to service international customers but could be fine for local guests.
Översätt
Svar från boendet: 嗚嗚~~~看到您的批評,歡小朋覺得心裏好難受呢~因為我沒能抓住機會,在我們短暫的相處時光中好好地展現自己。對於您提到食品方面的問題,我們已經進行了內部反省並認真細緻地梳理了每個環節存在的問題,感謝你的監督,下次相見,我們會贏得 你32個贊滴! ——好好努力天天向上的歡小朋
LABBE
Mysigt queensize-rum
Bodde på nov. 2023
Affärsresenärer
2 recension
9.0/10
Utmärkt
Publicerades 12 dec. 2023
This hotel is always nice. At reception, always nice english speaking ladies.
The room is bright, clean, large.
Around, not so many convenient shops. Need walk few minutes to find living area.
Breakfast is ok, not great but not bad, just ok.
Översätt
Svar från boendet: Huanxiaopeng is super happy to get your review, thank you for your affirmation of Hampton, thank you very much for sharing your stay experience, and look forward to your return soon, Huanxiaopeng will do its best to keep you see the existing appearance, and want to try to bring you more surprises, because of your compliment, every Huanxiaopeng's heart is very warm. I also hope to get your full score next time - Huan Xiaopeng who goes up every day
thBT
Mysigt queensize-rum
Bodde på sep. 2023
Familj
52 recension
10.0/10
Enastående
Publicerades 10 okt. 2023
Very good and clean hotel to stay in. Thanks to Yulia and Luna for the hard work to make our stay comfortable
Översätt
Svar från boendet: Because it is intimate, it is comfortable, and seeing your sharing, Huan Xiaopeng is happy in his heart. It can bring a pleasant mood to your trip, Huan Xiaopeng is very happy. (*^▽^*) ~Thank you for your support and love for us. Huan Xiaopeng looks forward to meeting you next time, be sure to remember our agreement~ Huan Xiaopeng is waiting for you here~
Sanzhar Kozybayev
Mysigt 2-sängsrum
Bodde på dec. 2023
Annat
1 recension
10.0/10
Enastående
Publicerades 15 jan. 2024
Great hotel! Great personnel! Cici yan yan!!!
Översätt
Svar från boendet: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is the vitality of our progress, thousands of words into one sentence, thank you for your support to our Hampton by Hilton, look forward to your next visit!
Svar från boendet: 滿意!就是歡小朋的宗旨,就像喜歡你歡小朋就會待在你的身邊一樣,瞭解你的所有習慣並且會遷就你,這樣的話你既有微笑,我們又有相遇,還有明天見面的重逢,下次還有再見並且還有交集,但是我們沒有彷徨,沒有終止,針對您提出的建議,我們會加倍努力完善,相信一切都是美好的-----願你永遠都是美好的歡小 朋
Svar från boendet: 尊敬的客人:您好!衷心感謝您選擇宜賓大學城希爾頓酒店,並對您遭遇的前台服務不周深表歉意。您反饋的問題已引起管理層高度重視,我們已採取以下措施:對當日前台團隊進行服務覆盤,相關員工已重新培訓考核。為您推薦房間卻未能預留的情況,系房態系統未及時更新所致,我們已升級系統並增設人工複核環節。我們將餐飲部的熱情服務作為全店標桿,開展“全員增值服務”培訓,確保每位員工能主動提供本地指南等個性化幫助。您提到的晚餐廚師與女服務員將獲得內部表彰,您的感謝我們已親自傳達至他們本人。誠邀您再次入住體驗我們的改進成果,您的監督是我們進步的動力。 ---深感抱歉的歡小朋