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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.8
Renlighet4.8
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Ka Keung Dennis
Superior-rum i queensize
Bodde på juli 2024
Par
21 recension
5.0/5
Enastående
Publicerades 4 aug. 2024
Very good location with large shopping mall nearby. Many good restaurants in the area. Large and comfortable room with very nice soft bed. Good housekeeping service.
Översätt
Svar från boendet: Dear guest, Thank you very much for your support to our hotel, Our hotel is located in the city centre and close to the shopping mall, the position is superior.we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your coming again!
Gästanvändare
Superior-tvåbäddsrum
Bodde på apr. 2024
Res med vänner
11 recension
4.2/5
Mycket bra
Publicerades 31 maj 2024
The front staff seem to be ready for full service. The room is not clean enough for five star hotel.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at Yichang Junyao International Hotel! We deeply apologize for the bad experience you had during your stay. The hotel has always been committed to providing high-quality environment and service for every guest, and we will do our best to solve all the problems that we can for our guests. We have been constantly renovating and updating, and we have promptly verified the issues you have raised. At the same time, we have a rigorous cleaning, disinfection, and secondary room inspection process for room hygiene. Firstly, the bed sheets and duvet covers will be checked out for one change per guest. Finally, the management personnel will conduct a second level room inspection, clean and disinfect the room. After passing the inspection, they will sign the paper inspection form and modify the room status system for the rooms that have met the standards. The system will be opened for sale to the next guest. We have conducted a carpet style inspection of all rooms and provided targeted cleaning standard training to each of our colleagues regarding the issue you raised. We have not found any specific situation and hope to receive your detailed feedback! Anyway, if there is something, change it; if there is nothing, encourage it. In the later stage, we will also improve our workflow, strengthen the hotel's hygiene and cleanliness efforts, and strive to bring the cleanest and most hygienic room environment to each guest. I also hope that this stay will not affect your travel mood! Wishing you a happy life!
A.R.
Superior-rum i queensize
Bodde på apr. 2024
Affärsresenärer
37 recension
3.7/5
Publicerades 8 maj 2024
Good location, cleanliness is also good. Breakfast have not many choices, specially for western style. No espresso coffee available. Generally equipment is old, mattress is also old
Översätt
Svar från boendet: Dear guest, thank you for your stay and comments. I am very sorry that you are not satisfied with this stay. Your comments have been fed back to the relevant departments, we will try our best to do better. Looking forward to seeing you again.
Gästanvändare
Executive-svit
Bodde på sep. 2024
Affärsresenärer
9 recension
3.0/5
Publicerades 22 okt. 2024
Hotel is outdated, over priced
Översätt
Svar från boendet: Dear guest,we are extremely grateful that you chose to stay at Yichang Juneyao International Hotel and left valuable comments. We are deeply sorry for your unpleasant stay experience. Please accept our most sincere apology.Currently, our hotel is continuously updating room facilities. This is one of our unremitting efforts to enhance the guest experience. We hope that when you stay next time, you will have a different feeling. Looking forward to seeing you again. Wish you a happy life and all the best!
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2023
Ensamresenärer
6 recension
5.0/5
Enastående
Publicerades 6 nov. 2023
fabulous large room with a great view, very comfortable bed and pillows and exquisite bedding.  location. Excellent with local shops and restaurants and tube station three minutes walk away. wi-Fi was fast and consistent in the room, which I have found a problem at other Chinese hotels
I am a solo traveller and the staff went out of their way to take care of me . They organised a superb driver for me to do some private tourist activities ( the waterfalls were out of this world and not so crowded, which I really appreciated).
The bathroom is particularly nice with a really big shower and a bath tub plus lovely fluffy towels.
 breakfasts were really good with a wide selection of healthy and also more typical offerings and unusual for China. The coffee was good quality.
One of the standout hotels, I have stayed in In China
Översätt
Svar från boendet: Dear guest, hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
_Alex_
Superior-tvåbäddsrum
Bodde på jan. 2023
Res med vänner
27 recension
4.5/5
Utmärkt
Publicerades 18 feb. 2023
Beautiful hotel with a beautiful view, but no knifes for the breakfast
Översätt
Svar från boendet: We are glad you choose our hotel and thank you for your favorable review . In fact , the restaurant provides knifes , we will prepare it in advance when you come next time . Best wishes for you.
Svar från boendet: 親愛的貴賓:您好!最好的廣告是客人口口相傳的推薦,非常榮幸我們的服務能得到您的認可。我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到宜昌均瑤國際酒店,就是我們的貴客,我們願意盡最大的努力,讓您的宜昌之旅變得輕鬆愉快順心,期待您的再次光臨,感受宜昌不一樣的風采。祝您生活愉快!
Svar från boendet: 親愛的貴賓:您好!首先感謝您對於宜昌均瑤酒店的喜愛,並在此有一次愉快的入住經歷。酒店始終竭盡全力的去提供完善的待客之道,我們很高興看見您對酒店的稱讚,,也特別感謝您非常用心的給我們寫下如此全面的點評內容。每位賓客的期望就是酒店用心的方向!我們會不斷努力,給您提供更為無可挑剔的服務和細節體驗,讓旅途盡善盡美,期待您的再次蒞臨!最後祝您生活愉快!
Svar från boendet: 親愛的貴賓,您好,非常感謝您選擇宜昌均瑤國際酒店,並對您在入住期間所遇到的不便表示深深的歉意。對於房間黴味的問題,我們將會立即進行排查,找出問題的根源,並採取相應的措施進行解決。同時,我們也將加強對房間通風的管理。對於外賣問題,出於食品安全和住店客人安全角度考慮,外賣人員不能進入客房樓層,酒店在一層設定有專門的外賣提取櫃。同時,我們也歡迎使用酒店客房送餐服務進行點餐。對於您反饋的床品問題,我們在第一時間安排工作人員去您房間查看。並已經將您的意見反饋至我們的客房團隊。我們將會立即改進我們對床品的清洗方式並加大檢查力度,以確保每一位客人都能享受到乾淨、整潔的住宿環境。同時,我們感謝您對我們的酒店提出的寶貴意見,這對於我們改善客户體驗至關重要,我們堅信在您下次光臨時,您將體驗到更好的服務和禮遇。
Svar från boendet: 親愛的貴賓您好,感謝您選擇宜昌均瑤國際酒店並在百忙之中抽出時間對您的入住體驗做出真誠的點評,用心做好服務,為每一位客人帶去均瑤酒店最好的服務,是均瑤酒店一直以來不變的追求,您的五分好評我們銘記於心,我們一定會加倍努力,不辜負您的期望在您的讚許中,更加用心的做好服務與品質,宜昌均瑤國際酒店在這裏,誠摯的等待於您的再次遇見。
Svar från boendet: 親愛的貴賓您好,感謝您選擇宜昌均瑤國際酒店並在百忙之中抽出時間對您的入住體驗做出真誠的點評,用心做好服務,為每一位客人帶去均瑤酒店最好的服務,是均瑤酒店一直以來不變的追求,您的五分好評我們銘記於心,我們一定會加倍努力,不辜負您的期望在您的讚許中,更加用心的做好服務與品質,宜昌均瑤國際酒店在這裏,誠摯的等待於您的再次遇見。