Hotel Royal Chiao Hsi recensioner

The hotel is attempting to portray itaelf as a 5 star hotel, but it doesnt quite live uo to that standard. while they may be offering upscale amenties and a polished exterior, the overall experience feels lacking in the finer details that typically define a true 5 star hotel. It feels more like a 4 star property rather than a true 5 star experience

Everything they supplied but missing Iron. Buffet is great lots of variety but taste are so so.

Very good hotel including nice and friendly staff, nice view, good facilities and good restaurants.

The hot spring to good. We enjoy so much! The hotel is very good and we enjoy so much.

This hotel is great. Staff are friendly, room is extremely clean with great views. The onsen and its facilities are also good for a retreat or family getaway.

The service as well as the food was fantabulous and professional. The room was clean and warm. The staff were kind and hospitable. We will definitely pay another visit and recommend the hotel to friends. No cap!

All was good if not excellent.

Although a little expensive, it’s a great experience! Great getaway from the busy city life and get to relax in hot spring. The meals included were buffet style and really yummy

Nice resort hotel with great facilities, entertainment and hot spring

I booked this Hotel with the expectation of it being 5 Stars. All in all, the location was great, it was secluded and offered great views of Yilan. Transportation that was provided (at cost to us) was convenient and they were willing to pick us up from Taipei City which made it accessible. The Hotel facilities were plentiful and offered a lot for both adults and children of all ages. Room was clean and the Hot Tub in the room was great. Last thing, the drivers that drove the shuttle around town were amazing and would not only do a quick tour of the town, but would also go out of their way (when they could) to drop us off at locations that would be more convenient for us. The hotel offers customers use of their facilities up until 6pm the following day which worked for us as we wanted to escape from the families that checked in on the Saturday and left the following day. However, that's where the good part of the review ends. Perhaps it was that we booked over a Weekend, however it seemed like the hotel staff were not as friendly as the Drivers that drove the shuttles over the weekend. Although the check-in lady was nice, the staff at the restaurant weren't as friendly. As it may have been a busy weekend, my wife and I were seated in the "Meeting Hall" for our dinner. Although it was positioned to us that we would be further away from the buffet, I didn't realise how far we were seated until we have to pass through a corridor, exit the restaurant and be seated in a room that is meant to host company functions. (you could tell by how bright the lights were turned on and the projector in the front of the room) . Our server was insistent in taking away the plate that were used for the Shrimp shells without asking if we were done on 4 occasions. At the time my wife and I had a plateful of shrimp that we were peeling. Second, about the food - most of the hot food is served just below room temperature, so by the time we got back to our seat (in the meeting room) it was cold. Third, if you go on a weekend be prepared for the long lines at the buffet. For dinner the selection is ok by 5 star hotel standards, there weren't any empty trays and they were willing to restock when the hotplates ran out. On the Sunday morning, we booked a time slot for breakfast. Came down on time and still needed to wait at the bar for 15 mins before they could help us with a table. As for selection of food for the breakfast slot, there is plenty of food so you won't go hungry. At the same time, don't expect too much with selection of fruits or from the western menu. Facilities - For Gentlemen, you will be fine. All parts of the Sauna, Change Rooms were in good condition. For my Wife, she felt that the women's pool area change room was not left in a good condition. The other areas were up to standard. In the end, I believe that this may have "once" been a really great hotel. However for the price they charge now and for what you get in terms of price, service and facilities, there is definitely better value for money elsewhere in the area. We paid close to $17000NTD or close to $570 USD per night for our stay, but definitely did not get our money's worth through this experience. For 5 Stars, there is a lot to be left desired.

重新裝潢後充滿更濃郁的日式風情了 房內的Dyson設備～～大加分😊😊😊 部份地板雖仍保有原有的設計與延用 但是看得出來做了最大的努力去改變 新的樣貌 新的感受 都很棒 一家四口全新體驗皆是享受與好 啊啊啊房內跟餐廳還有廁所都放上了鮮花 餐廳是每個用餐位置都放上了 用心的巧思與細節讓人心曠神怡🩷❤️🧡💛

心目中的白月光，環境，服務，設施，體驗感，都一流。唯獨一點要提前説明，這裏任何東西都要預約，從坐車進酒店開始（提前一天），到吃飯，玩任何活動，都需要提早預約 自助餐早晚都很豐盛也符合亞洲胃，很多台式特色菜。早餐不吃可以選擇吃中午的定食，但要提早預約。 房間獨立浴缸就很舒服，沒去公共區。 交通接駁很方便，250台幣一個人從台北到酒店。

離礁溪高爾夫球場很近，可以泡湯又可以打球，地理位置非常的好。服務品質好，但硬體設施可以更細膩考慮更多，會讓品質再提升。

寒流侵襲 過來泡湯，真的是在合適不過的選擇 住宿都很方便 泡湯出來全身都暖呼呼的 酒店內的各項活動也都安排得很好👍