The Westin Yilan Resort

Very nice resort Very warm staffs Only is that the location is a bit far from city

Good hot spring, perfect for family

The hotel is average, with a lot of strict rules about taking photos. The only person with exceptional service was Maggie. She was an amazing caretaker, looking after us and giving great service. We got poor service from the others. Big attitude problems. The room wasn’t the cleanest, with hairs still in the corners. The onsen was quite nice but the shower heads were molded. The buffet food was pretty good although the two nights we stayed had pretty much the same food. Other than maggie, service was completely trash. We won’t be coming back for this reason which makes me feel bad because we really liked Maggie.

Very nice hotel

一進房就看到 房間牆上有喇牙 沙發底下有不知名蟲子 浴巾上有可怕的污垢 這個價位唯一滿意的是陽台的浴缸 在訂房前已經傳送入住相關要求，飯店也回信說有收到我的要求 但是抵達現場後櫃檯人員都沒有提到 還要再次主動詢問才有回覆 早餐可以吃到11:00 10:30開始收東西 但是不到10:30就開始收東西 一直催促大家取餐 感受都很差 飯店看得到附近山上的墳墓 CP值好低 不推薦

宜蘭的一處度假勝地，背靠員山，安靜！酒店一步一景，服務親切，設施很新，房間就可以直接泡湯，晚上酒店還準備了宵夜，床品質量很好。