DoubleTree by Hilton Yingde Resort

DoubleTree by Hilton Yingde Resort recensioner

DoubleTree by Hilton Yingde Resort

No. 1 Aoyuan Avenue, Yingde, Guangdong, ChinaVisa hotellinformation
DoubleTree by Hilton Yingde Resort
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Gästrecensioner

4.5/5
Good
2828 recension
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.5
Renlighet4.6
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Negativa recensioner(90)
Helen 1974
Deluxe Lake-view Queen Room
Bodde på nov. 2023
Affärsresenärer
12 recension
3.5/5
Publicerades 17 jan. 2024
Nice hotel just like a staying in castle , Kids will like the place . There is a bid chocolate factory team park in front.
Översätt
Svar från boendet: Dear guests, thank you for staying at DoubleTree by Hilton Resort & Spa. The hotel is located in the Aoyuan Chocolate Kingdom, adjacent to the Aoyuan Chocolate Land, Aoyuan Chocolate Land, covering six areas, giving you a sweet time. Looking forward to your second stay.
Gästanvändare
Deluxe Lake-view Queen Room
Bodde på dec. 2022
Par
1 recension
3.7/5
Publicerades 27 jan. 2023
Nice & clean hotel; friendly & very helpful staff, hats off to their customer service; but this hotel is specially for kids because it’s inside the theme park and May be not suitable for couple or solo travelers. No more choices of food for vegetarian specially in breakfast and only one restaurant with limited choices! Bring your own car!
Översätt
Svar från boendet: Dear guests, thank you for staying at DoubleTree Resort by Hilton Yingde Aoyuan!The hotel is backed by the Xiucai Mountain, facing the No. 1 Lake, with green mountains towering and beautiful waters surrounding. The European-style castle buildings are harmoniously integrated with the surrounding natural environment, making you feel like entering a romantic fantasy fairy tale world.
Anthony Pandaway
Tvåbäddsrum med balkong
Bodde på juni 2022
Familj
43 recension
5.0/5
Enastående
Publicerades 4 aug. 2022
Such a nice place, and very friendly stuff. Cookies was so delicious 😋. Unfortunately indoor swimming pool was very cold (
Översätt
Svar från boendet: Dear guest, thank you for staying at DoubleTree by Hilton Yingde Aoyuan Resort! We are very happy to know that you were very satisfied with our service and hotel and had a pleasant trip. The hotel swimming pool is set according to the international standard water temperature of 26-28 ℃, maybe because of the indoor air conditioning, it makes you feel cold.
JAISINGH
Deluxe-dubbelrum
Bodde på okt. 2022
Res med vänner
13 recension
4.0/5
Mycket bra
Publicerades 15 nov. 2022
Property is good ,Hospitatlity is very good ,Staff very helpful , Special Thanks to Sharon , Joanne for assisting during the staying .
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay in [Yinde Aoyuan Hilton Doubletree Resort] and giving good comments on the hotel's accommodation services. We are glad that you like our warm, comfortable, friendly and sincere service. All of our employees at Hilton are enthusiastic about providing excellent service.
IlanaSmit
Deluxe-dubbelrum
Bodde på jan. 2022
Familj
10 recension
4.7/5
Otroligt
Publicerades 24 apr. 2022
The hotel is great with a wonderful breakfast. Even thou the hotel told us the theme park open it was close when we got there. I would double check that the them park and restaurants are open before going here as there is not much else to do.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Yingde Aoyuan Resort. We are glad that you like our warm, comfortable, friendly and sincere service, and you are satisfied with our buffet breakfast. I wish you a smooth journey and a happy life!
Danny619
Deluxe-dubbelrum
Bodde på juli 2022
Par
22 recension
2.0/5
Publicerades 12 aug. 2022
The exterior looks decent. However the hotel staff are quite unfriendly and mundane. There isn’t that extra effort or courtesy for the price. Their room service clearly states 24 hours, however by 11pm they said the chef went home. I will definitely be writing to their company about this false advertising. Secondly, the hotel didn’t keep AC running in the hallways or main areas. The food was overpriced and tasted horrible. It’s a definite pass to stay at this hotel.
Översätt
Svar från boendet: Dear guests, thank you for staying at DoubleTree Resort by Hilton Yingde Aoyuan! We are sorry that you had an unpleasant episode during your stay at our hotel, which did not allow you to enjoy high-quality service. We strive to be proactive and provide the highest level of service to every guest. To ensure that our guest experience is always maintained at the high standard we expect, we enhance our staff service awareness training to bring you a truly high-quality service.
Navin001
Deluxe Hot Spring Room (Double bed)
Bodde på maj 2022
Familj
7 recension
4.7/5
Otroligt
Publicerades 14 aug. 2022
Beautiful Hotel Located Near Chocolate Kingdom, but quite far away from the City Center. The rooms were excellent, clean and spacious. The hotel has all the amenities as expected from a Branded hotel. The food was good but not the best, although the breakfast was good.
Översätt
Svar från boendet: Dear guests, thank you for staying at DoubleTree Resort by Hilton Yingde Aoyuan! We are very happy to know that you were very satisfied with our service and hotel and had a pleasant trip. It is a great honor to provide you with high-quality service, and Ying Xiaoyi looks forward to your next stay.
Gästanvändare
Deluxe-dubbelrum
Bodde på sep. 2022
Familj
1 recension
5.0/5
Enastående
Publicerades 5 okt. 2022
We had a great time. Staff were very accommodating.
Översätt
Svar från boendet: Dear guests, thank you for staying at Hilton Doubletree Resort in Yingde Aoyuan! I'm glad to know that you are very satisfied with our service and hotel, and have had a pleasant journey. It is a great honor to provide you with high-quality service. Yingxiaoyi looks forward to your next stay.
Gästanvändare
Deluxe-dubbelrum
Bodde på juli 2022
Familj
15 recension
5.0/5
Enastående
Publicerades 26 sep. 2022
Good but far away from city
Översätt
Svar från boendet: Dear guests, thank you for staying at the DoubleTree by Hilton Hotel Ind'Orc! It is a great pleasure to learn that you were very satisfied with our service and hotel and had a great stay.
Ceci_lun
Tvåbäddsrum med balkong
Bodde på jan. 2025
Familj
16 recension
3.5/5
Publicerades 2 feb. 2025
酒店裡麪還是挺新的,早餐中規中矩,温泉區也不在酒店裡麪,去巧克力王國還有一點距離,需要開車,房間説包兩大兩小温泉票是2成人和2一米2以下的小孩
Översätt
Svar från boendet: 非常感謝閣下的入住與點評!感謝您的意見,我們將會加強對酒店軟硬件設施以及服務質量的提升,英德巧克力王國酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!
miumm
Tvåbäddsrum med balkong
Bodde på jan. 2025
Familj
24 recension
5.0/5
Enastående
Publicerades 4 feb. 2025
環境衞生挺好,廁所較小,估計夏天去會好玩點,水世界冬天不開,客斯特温泉很小有點臟水又冷,建議要去的朋友優選巧克力樂園的晚場門票配套~
Översätt
Svar från boendet: 尊敬的賓客: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Gästanvändare
Deluxe-dubbelrum
Bodde på jan. 2025
Familj
16 recension
3.7/5
Publicerades 4 feb. 2025
酒店環境還可以,但公共設施還是建議需要多維護,早餐吃得東西也不是很多,可再豐富點。服務還是不錯的,温泉區也離得近,整體還是滿意。
Översätt
Svar från boendet: 非常感謝閣下的入住與點評!感謝您的意見,在您入住期間我們將會加強對酒店軟硬件設施以及服務質量的提升,英德巧克力王國酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!
Gästanvändare
Tvåbäddsrum med balkong
Bodde på juli 2024
Familj
4 recension
0.6/5
Publicerades 19 aug. 2024
設施:22點到酒店了大堂沒有開空調,升級了湖景雙床感謝工作人員,大堂有漏水,裝修是希爾頓品質,其餘的一切都是一言難盡 衞生:發黴嚴重,我們入住的房間有一個小動物,爸爸親子送走了他 衞生間沒有女士衞生袋,本人在特殊階段,導致垃圾桶裏直接拋棄所用廢棄物,對於清掃人員萬分不好意思 服務:C8F-1服務人員,口氣極端生硬,8.19早上退房,問服務人員要礦泉水,人員問:幾瓶?我説:4瓶,人員答:一間屋配兩瓶,衹能給兩瓶…這是個親子酒店,這麼回覆不能接受 環境:大廳彌散着南方酒店固有的黴味潮味,大堂屋頂有漏水,大門沒人清理,特別臟 整體絕對不推薦
Översätt
6/11
Svar från boendet: 尊敬的賓客,感謝您就入住我們英德奧園希爾頓逸林度假酒店。由於當天下大暴雨排水不及時,導致大堂有漏水現象,我們會進行修繕。我們對於您遇到的清潔問題,我們由衷感到抱歉。希爾頓集團一直致力於提供清潔衞生的環境。您的意見已經分享至酒店客房部,我們目前正積極就客房的整潔問題同保潔團隊協作,確保客人在我們酒店期間一直享受到賓至如歸的體驗。您的評論幫助我們在日常工作中繼續關注這些方面的問題。再次感謝您分享的意見期待您的再次光臨。
Rebeccahuanghuangchunping
Rum Queen med sjöutsikt
Bodde på juli 2024
Familj
3 recension
1.0/5
Publicerades 26 aug. 2024
房間設計有問題,半開放式廁所,整晚地板都濕的 早餐更是差得一塌糊塗,周日10點半結束的,我們9點讚下去吃,沒位置沒餐具而且也沒東西吃了,人多的,每個食物台都是人,卻不見服務員,吃個早餐像是在市場搶,這是希璽頓酒店嗎
Översätt
Gästanvändare
Deluxe-dubbelrum
Bodde på juli 2024
Familj
5 recension
3.3/5
Publicerades 25 aug. 2024
住過的希爾頓裏最差的吧……門口的迎賓堪當擺設,我去停車老婆牽着孩子拉着箱子也沒有要幫忙拿一下的意思,兩個門迎自顧自地聊天。 小童樂園小的離譜,小孩玩了一會跑不開就不想玩了。 辦入住也是慢的離譜,好像他們要跑的後面的小屋子裡才能做房卡。幾條隊的人都等得在那翻白眼,然後就各種插隊的開始了,xxx也需要排隊嗎? 最離譜的是走廊是沒有空調的,一出電梯一出房間門即可享受桑拿,怕熱星人整個一個莫名暴躁。 停車區也沒有地下停車場,酒店門口兩塊小停車場壓根停不了幾輛車,晚上回來滿院子到處是車,停的亂七八糟,至於你能不能找到車位就各憑本事了。 如果你是奔着巧克力王國來的就大可不必了,戰損版的園區收門票也不説了,各種項目收費也不説了,好歹給開起來,人少了很多項目壓根就不開。這邊除了紅旗茶廠外逛的也不多,不如去住英西峯林那邊。 周邊也沒啥外賣好叫,第一天去農莊吃了個🐔還是這幾天的N頓🐔裏最貴的,不過味道還是不錯的。 本來懶得評價的,結果收到了邀請評價的短訊,就如實講一下好了。。。
Översätt