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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.2
Renlighet9.6
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Negativa recensioner(8)
NA8705
Superior-dubbelrum
Bodde på juli 2025
Ensamresenär
2 recension
9.5/10
Otroligt
Publicerades 17 aug. 2025
What a nice hotel!
Good environment and good views
Översätt
6/11
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are truly delighted to hear that you found our hotel to be wonderful, and that you enjoyed the environment and the beautiful scenery.Your kind words mean a great deal to our team, and they serve as great encouragement as we strive to provide even better service in the future.We hope to have the pleasure of welcoming you again when your travels bring you back to Yokohama.Thank you once again, and we look forward to seeing you again soon.Sotetsu Hotels The Splaisir Yokohama
kombiniicecream
Superior-dubbelrum
Bodde på maj 2025
Ensamresenär
2 recension
10/10
Enastående
Publicerades 11 juni 2025
I booked a Superior Double Room for four nights. The room was very spacious — I could easily open my suitcase and still had plenty of space to walk around. The bed was very soft, clean, and comfortable, which allowed me to rest really well every night. The room was also well-maintained and tidy throughout my stay. The hotel staff were very nice and helpful — they handled everything efficiently and made me feel welcome. I also really liked the hotel's modern interior design; it was beautiful and stylish. If possible, I would definitely choose to stay here again.
Översätt
6/7
Svar från boendet: Thank you for sharing your wonderful experience! I'm glad to hear that you enjoyed your stay in the Superior Double Room and found it spacious, comfortable, and well-maintained. It's great to know that the hotel staff were helpful and made you feel welcome. The modern interior design sounds lovely as well! If you decide to return, I hope you have another fantastic stay.Sotetsu Hotels The Splaisir Yokohama
donia**
Standarddubbelrum
Bodde på feb. 2025
Familj
8 recension
10/10
Enastående
Publicerades 16 apr. 2025
Very nice hotel, newly established and clean. Location is great - walking distance to JR station with lots restaurants and shops around the hotel. Breakfast is great with wide variety of food.
Översätt
Svar från boendet: Thank you very much for your wonderful review.We’re delighted to hear that you enjoyed our hotel’s convenient location, the cleanliness of our facilities, and especially our breakfast selection. It’s always rewarding to know that our guests had a pleasant experience and found our offerings to their satisfaction.We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Yokohama.Sotetsu Hotels THE SPLAISIR YOKOHAMA front desk
JNey
Standarddubbelrum
Bodde på juli 2025
Ensamresenär
3 recension
10/10
Enastående
Publicerades 11 aug. 2025
I love the room and location.
Travelled there for a concert at K-Arena.
Was a bit hard to find location at first cos the Yokohama station was soooo busy.
But once I checked in and walked around, I found my bearings and it’s actually really convenient.
The room was just nice for me, really clean and comfortable.
Loves my 2 night stay there.
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear that you had a comfortable stay. As you mentioned, our hotel is close to Yokohama Station and nearby event venues, which has received high praise for making it easy for first-time visitors to Yokohama. We will continue to strive to provide a comfortable space, so please consider staying at our hotel again when you visit YokohamaThank you for your valuable feedbackSotetsu Hotels The Splaisir Yokohama Front Desk
Traveller Lee1
Superior-dubbelrum
Bodde på juni 2025
Ensamresenär
3 recension
10/10
Enastående
Publicerades 1 aug. 2025
The location is really convenient which the route from Train / bus station are covered. Just walk through the shopping mall NewWoman , then you will find the linking footbridge to the hotel. The hotel room is new, clean and comfy. The staff are helpful. Highly recommended for someone who is staying in Yokohama.
Översätt
Svar från boendet: Thank you very much for staying with us.We are truly grateful for your kind words regarding our location, the comfort of our rooms, and the service provided by our staff. Your feedback has been shared with the entire team, and we are all delighted to hear that you had a pleasant stay.Our hotel is highly regarded by many guests for its excellent access to public transportation such as trains and buses, as well as the convenient walkway through the “NEWoMan” shopping mall, which allows guests to reach us without being exposed to the weather.We are also pleased to know that you found your room clean and comfortable.It is a great honor to have contributed to a memorable stay in Yokohama.We sincerely look forward to welcoming you again in the future.Best regards,SOTETSU HOTELS THE SPLAISIR YOKOHAMA Front Desk Staff
Anoy
Bostads Dubbel
Bodde på nov. 2024
Ensamresenär
14 recension
8.0/10
Mycket bra
Publicerades 10 jan. 2025
The hotel is quite new, just opened in 2024. It is quite close to the train station of yokohama, covered all the way from the train station to shopping arcades to the hotel. You don't even need to have your umbrella if it rains. The hotel is easy to locate. It is quite tidy with all the basic stuffs in the room. You can watch youtube in the TV. The staff are friendly and helpful.
One thing I think can improve, this hotel brand (which I have lived in a number of different hotels from this brand) requires room cleaning (even if you decline so) every 3 days (if you live more than 3 days). I don't think it is necessary if the hotel guests do not require so in order to save manpower and be more environmental friendly (which I think the hotel is on one hand promoting).
. Overall, I think the hotel is good.
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear your compliments about our location and facilities.As stipulated in our hotel's Accommodation Agreement, we clean the rooms once every fourth night to maintain a hygienic environment, even if we receive a guest's request that cleaning is not required.We appreciate your understanding.We hope you will choose our hotel again when you visit Yokohama.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Splaisir Yokohama Front Desk
Maple_Lief
Tvåbäddsrum Standard
Bodde på dec. 2024
Familj
4 recension
10/10
Enastående
Publicerades 5 apr. 2025
It was ridiculously clean and location is perfect.
Översätt
Svar från boendet: Thank you so much for your kind words! We're thrilled to hear that you found our hotel, Sotetsu Hotels The Splaisir Yokohama, to be exceptionally clean and in a perfect location. It’s always our goal to provide a comfortable and convenient stay for our guests, and we’re so glad we were able to meet your expectations. We look forward to welcoming you back in the future!
Steve a McCoy
Bostads Dubbel
Bodde på feb. 2025
Par
4 recension
10/10
Enastående
Publicerades 5 maj 2025
Possibly the best hotel I have ever stayed in, I cannot recommend it highly enough, service, staff, room, location all 1st class
Översätt
Svar från boendet: Thank you very much for choosing to stay at our hotel from among many hotels.We hope you had a relaxing stay with us.We are very happy to hear that you praised us as ‘'the best hotel’'.Your kind words are the driving force for us to continue to provide you with services that will satisfy you.We look forward to seeing you again!Thank you for your contribution.Sotetsu Hotels The SplaisirYokohama Reception
Danjiye
Tvåbäddsrum Standard
Bodde på feb. 2025
Reser med vänner
25 recension
10/10
Enastående
Publicerades 11 mars 2025
Excellent location with train station nearby. Warm and modern decor. Friendly staff. Pay for parking location on site for those who wants to do car rental. Coin Laundry and gym on site. Various styles of restaurants downstairs below the 4th floor reception. Train station B1 elevator upto 2nd floor sky walkway to prevent yanking your luggage all over the road. Better yet I just used Yamoto luggage delivery service to the hotel. The staff kept my luggage in storage and bring it out when I arrived on site to check in.
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama. We are delighted to hear that you had a pleasant stay with us. The hotel is smoothly accessible via a connecting passageway from Yokohama Station, making it very popular even with guests coming to Yokohama for the first time.We will continue to strive to provide a comfortable space.Thank you very much for taking time out of your busy schedule to write this review. Sotetsu Hotels The Splaisir Yokohama FrontDesk
GM.
Standarddubbelrum
Bodde på juni 2025
Affärsresenär
8 recension
9.0/10
Utmärkt
Publicerades 25 juli 2025
It was a nice stay. Friendly stuff, clean and good location.
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear that you had a comfortable stay. Our hotel is connected to Yokohama Station by a walkway, which many guests appreciate as it allows them to enjoy shopping and dining without having to go far from the hotel. We will continue to strive to provide a comfortable space, so please consider staying with us again when you visit Yokohama. Thank you for taking the time to provide your valuable review.Sotetsu Hotels The Splaisir Yokohama Front Desk
Gästanvändare
Bostads Dubbel
Bodde på dec. 2024
Affärsresenär
1 recension
10/10
Enastående
Publicerades 21 apr. 2025
The location of this hotel is unbeatable. Short walking distance to everything you need. New clean facility with efficient friendly service.
Översätt
Svar från boendet: Thank you very much for choosing to stay at Sotetsu Hotels The Splaisir Yokohama, and for taking the time to share your kind feedback.We are delighted to hear that you enjoyed our convenient location and found our facilities to be clean and comfortable. It's also wonderful to know that our team was able to provide you with efficient and friendly service — your compliments mean a great deal to us.We hope to welcome you back again on your next visit to Yokohama. Thank you once again for your support.Sotetsu Hotels The Splaisir Yokohama Front Desk
Gästanvändare
Superior-tvåbäddsrum
Bodde på juli 2025
Familj
6 recension
10/10
Enastående
Publicerades 6 aug. 2025
Very new facilities , and efficient services
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We also sincerely appreciate you taking the time out of your busy schedule to share your feedback with us.We are very pleased to hear that you were satisfied with our hotel facilities and services.We will continue striving to provide an even more comfortable stay for our guests. Please do not hesitate to visit us again when you come to Yokohama.We look forward to welcoming you from the bottom of our hearts.Sotetsu Hotels The Splaisir YokohamaFront Desk Staff
Anonym användare
Superior-dubbelrum
Bodde på okt. 2024
Annat
17 recension
10/10
Enastående
Publicerades 24 nov. 2024
Good location
Översätt
Svar från boendet: Thank you very much for choosing our hotel.We are very honored to receive compliments from our guests on our great location.We will continue to strive to improve our services in the future.Thank you very much for your valuable contribution.We sincerely look forward to welcoming you again.Sotetsu Hotels The Splaisir YokohamaFront Desk
Gästanvändare
Tvåbäddsrum Deluxe Corner
Bodde på nov. 2024
Familj
10 recension
10/10
Enastående
Publicerades 21 dec. 2024
Overall good location with good amenities and comfortable bed but slightly pricey price for 1 night Although the check in is self service but the staff still willing to help to expedite the process. Did not include the breakfast option instead dine in the cafe in the lobby which serve great option for a quick bite, nice coffee and reasonable price.
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are pleased to receive your very high evaluation.Thank you for your understanding regarding the self check-in procedure.In order to make the procedure smoother for more of our guests, we often ask our guests to complete the procedure themselves at the self check-in machine.As you mentioned, our front desk staff is always available to assist you. We are very happy to hear that you enjoyed your meal at THE CITY BAKERY located in the lobby.Breakfast at Suju Dining, our breakfast restaurant, has also been well received by many of our guests.If you have a chance to visit our hotel again, we hope you will enjoy our breakfast at Suju Dining.We look forward to seeing you again.Thank you for taking the time to write this review.Sotetsu Hotels The Splaisir Yokohama Front Desk
Jianhua
Bostads Dubbel
Bodde på nov. 2024
Par
11 recension
10/10
Enastående
Publicerades 16 jan. 2025
Everything is good except high price. It had a washer and drier. Very convenient to wash and dry your clothes after morning exercise. It has a well maintained fitness room. The breakfast is not worth 2800 yen.
Översätt
Svar från boendet: Thank you for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are glad to hear that you found the washer and dryer convenient after your morning exercise, and that you enjoyed our well-maintained fitness room. However, we are sorry to learn that the price of our breakfast did not meet your expectations. We appreciate your comments and will take them into consideration as we strive to improve our services. We look forward to welcoming you back in the future.Sotetsu Hotels The Splaisir Yokohama Front Desk