Helan Family & Spa

I really enjoyed my stay at Willa Helan. The hotel is unique with plenty of character, it is decorated traditionally. The rooms are also traditional with their decor and furniture which is nice as you feel somewhere different, unlike chains where every hotel looks the same wherever you are in the world. The booked a single room and I found the bed to be comfortable. My only negative was the room was too hot for me even with the autumn temperatures of October, although this could be a how the Polish prefer their room temperatures to be as I found it to be very hot on the overnight sleeper train also. I opened the window for the duration which did help somewhat. The location is convenient as the centre is easily accessible by a bus which is frequent and operates late into the evening, the area surrounding the hotel is peaceful and pretty and there’s the benefit of of a few restaurants and shops within a 5 minute walk of the hotel. The facilities are excellent, the spa has multiple saunas as well as a steam room whilst the pool also comes with a large jacuzzi. The staff were very friendly and helpful, they all spoke very good English so communication was never an issues. The breakfast which was included with my booking was delicious and the buffet was plentiful. As a vegetarian I could always create a plateful of food. I especially enjoyed how they use local produce such as the mountain cheeses. I would definitely stay again in the future. Thanks for enjoyable stay Willa Helan!

Nice and clean rooms. Very tasty breakfasts and dinners. An atmospheric swimming pool and jacuzzi available to guests. The location is a bit on the side of Zakopane, but there is no problem in getting to the center.

Un hôtel avec maintenant une belle piscine, jacuzzi, hammam etc.. un coin pour les enfants au sous-sol et au même niveau que l'accès piscine De belles prestations, avec des repas en service buffet. De très bonnes qualités et variées chaque jour.un Pdj très copieux aussi en Buffet. Pas très loin du centre ville , un petit 2,5 kms où des navettes à 500m. Chambre spacieuse avec sdb , WC, balcon . Grand parking , jeux enfants aussi en extérieur. Un belle terrasse pour profiter du soleil. Je vous conseille cet hôtel.

Grand établissement assez excentré. Les chambres sont modestes mais la literie est très bonne. Certaines chambres ont vue sur les montagnes. Un point de vue est ouvert sur le toit de l'hôtel pour que tout le monde puisse profiter du splendide panorama. Les points positifs de cet établissement sont incontestablement : le centre bien être compris dans le prix de la chambre. Il se compose de trois saunas, 1 hammam, une grande piscine intérieure, un jacuzzi et un mur d'ambre. Le buffet du petit déjeuner très copieux. Pour 50€ la nuit nous avons pu profiter pleinement de ces excellentes prestations. Les points à revoir sont l'accueil à la réception, personnel hautain et désagréable contrairement aux jeunes serveuses très souriantes, prévoir des serviettes de bain dans le centre de bien-être et prolonger l'heure du repas du soir servi entre 16h et 18h. Sinon excellent rapport qualité-prix. Nous avons passé un excellent séjour