Grand Astoria Hotel

Bathroom smelt very bad, we know why as it's mouldy on the walls and under the shower tiles black comes up from where the water goes under the bathroom is actually quite dirty a bit of bleach or a strong mould remover would work wonders.. Towel rail just hanging on wall. Nothing to place your things in the bathroom and only a small desk so if you have to keep things in your suitcase as there is no room. Room service had to put the plates of food on the bed yes on the bed as the desk is very small and there is nothing else to use. The staff are very polite and this is what is keeping this hotel going as for us it wouldn't be the rooms. Maintenance would help if you actually repair stuff in the room. The phone system was down so had to keep leaving the room to ask questions about things, number given we couldn't get through to the mobile number.. Being fathers day we had to stay in Zamboanga for 2 days for business and had no choice to stay for the 2 nights otherwise I would have left that night. The second night we had no water coming out the tap not happy. The hot water system has the bathroom light wired in as well and when you are showering the light flickers like a disco. Seems quite dangerous. Overall the bathroom has let the room down and even the dust on top of things, I'm tall so I see it all. I can actually let the room pass but definitely not the stinky bathroom and the health hazard mould.

very accommodating and hospitable clean and tidy comfortable and sound sleep

Nice room, it’s so clean and near mall and the staff are good.

Lovely staff but poor facilities and amenities

Great service and awesome hotel highly recommend

Friendly staff and approachable