Hotel Verde Zanzibar - Azam Luxury Resort and Spa

Als je niet oppast wordt extra kosten in rekening gebracht bij de receptie. En de receptie personeel waren niet totaal vriendelijk

個人覺得很一般！

Excellent resort with many activities. Very welcoming staff ( especially Othman) from reception to room service. Very clean hotel. We have enjoyed the experience a lot. Nice comfortable rooms with an amazing view. Good food. Superb spa.

An amazing rooms best hotel I’ve ever stayed it’s was very clean also the staff was welcome and helpful. The breakfast is a world class everything is fresh and cooked infront of you which makes the experience even better. Also the room view of the beach is fantastic:

The hotel’s location is ideal, just a short distance from both the city center and the airport, making it convenient for travelers. The stunning views from the hotel are truly captivating, offering a relaxing backdrop whether you’re enjoying a quiet morning or winding down after a long day. The furniture is elegantly simple yet sophisticated, providing comfort without compromising on style. The staff services were exceptional, consistently going above and beyond to ensure a pleasant stay. Their warm hospitality and attention to detail made the experience even more memorable, leaving a lasting impression of comfort and excellent service.

I have been to Hotel Verde several times, twice of which were business related. Unfortunately this time I was quite disappointed with the overall experience. While it wasn’t all bad, there is much more to be expected from such an establishment and I hope the management will take necessary actions to make this place wonderful again. Improvements needed: 1. Maintenance: The hotel seems to be suffering from poor maintenance. My bathroom ceiling had cracks, one of the wardrobe lights in the middle was broken/missing, the iron brought in to my room on request was broken and could not regulate heat therefore almost burning my shirt, the security hook on the iron made it difficult to take advantage of the iron cords length making it almost impossible to iron, the hangers in the wardrobe had a design fault such that you cannot remove them like other hotels to easily hang clothes like suits etc., the toilet left an odor in the whole bathroom after each flush despite closing the lid and the door. These are a few items I noted. 2. Staff Training: While the staff had an overall nice demeanor and very welcoming, they require some more training on providing an above and beyond experience to guests for a hotel of this caliber. A housekeeper promised to restock towels in my room in a short while which ended up being close to an hour and by then I had already used the in room bathrobe as an alternative to not miss an appointment I had. That was sloppy. The reception staff did not have a proper system of tracking what they held for guests especially during a time when multiple high level events are happening at the hotel causing a lot of anguish and confusion. items that were needed by noon 🕛 for a function were only later retrieved by 10pm resulting in a loss of productivity that those items were expected to have. Everyone seemed lost. 3. Slow WiFi: Not sure if it was just my room but the internet speed was on the slower side. These experiences made the stay this time a 2/5 for me. Hope the hotel will improve in the future.