Ooostel 2be Zaventem

체크인 하루 전 날 여권을 찍어보내라는 메일이 오니 잘 확인하시길 바랍니다. 아예 스탭이 없고 셀프 체크인 방식인데, 여권 보내야 비밀번호 알려줘요.. 그걸 몰랐다가 좀 애먹었습니다..! 왓츠앱 연락 안 되고 현지 번호로 전화만 받아요! 그 외에 시설은 공항 주변에서 잠시 묵기 좋았습니다..!

The Worst ever ❌❌❌ I had a reservation on Feb last month , arrived there at 7 pm, I had to wait 2 hours at door when it was freezing freezing cold , I stood there like homeless waiting for their lovely lady to answer my desperate messages ! And emails I have tried everything to get in contact including several Emails , tried their help chat and their direct wats app number . But there was absolutely( ZERO )answers to my desperate messages❌ I didn’t have local sim and no body was there to ask for help I had to use my phone to call using the very expensive rates for their lovely lady to answer me finally ( who has not said even say Sorry for not answering me and letting me freeze there for 2 hours with my luggage in the street ) rude , cold , and unprofessional. Even after I got the key I had to sleep starving and dehydrated because their vending machine was dead and won’t accept card payment Plus the stained bed sheets I am a flight purser working for airlines for 15 years , had been to 72 countries stayed in thousands of hotels around the globe in my entire experience you are the worst by miles far Conclusion do your self the favor or your lifetime and stay away 👎

Worst professionals. Better go anywhere else. They have cancelled my reservation unilaterally few days before arrival. This havs never happened to me before and I travel quite a lot around the world. Disappointing.