Hotel Berner Zell am See

The Hotel Berner is exceptional in every aspect, it is a small family run hotel in a great location within Zell am See. It is located within easy reach of the bus station, town centre and a nearby cable car. Once inside you are met with a spotlessly clean yet traditional Austrian Hotel. Rooms are well equipped and spotless with plenty of storage and incredible views of the mountains and lakes. Christoph is an amazing guy, he is the current owner of this family hotel. He is always available and is constantly striving to give his guests the best possible experience and to provide the highest level of customer service. The staff that support him are so efficient and clearly have his ethos, nothing is too much trouble for them, they are always prepared to "go the extra mile", their customer service skills are some of the best that we have ever experienced anywhere in the world. Only one word can be used to describe the food...........WOW The chef is clearly a very talented and dedicated professional who has so much pride in his cuisine, in our view it is definitely Michelin Star standard. The hotel provides a wide selection of local wines and beer at very reasonable prices. Each morning, there is a menu form which guests can select their choice of evening meal along with a wine suggestion for that specific night. Breakfast is buffet style with a wide selection of fresh, well presented quality food that caters for all tastes.

The Berner is a beautiful traditional style hotel, with lake views and a garden setting making a perfect location for our Ruby wedding. Our lake view bedroom was spacious, comfortable and well appointed with lovely bathroom and loads of storage space. The service was second to none and the restaurant staff were attentive and really cared for our enjoyment of their excellent food. All in all a great stay in our favourite hotel.

What a fantastic hotel, 3 of us stayed for a week for skiing in Feb, from check in the staff were outstanding, food great & plentiful, rooms fantastic, so much that I plan on a summer visit this year as the area is stunning & will be booking again for another ski trip next year

We have just spent a week in this wonderful hotel and we highly recommend it! The location, comfortable and clean rooms, delicous food, friendly and professional hotel staff and the overall family atmosphere was really on the top. Probably our best winter holidays ever.

Our first family summer mountain holiday. Hotel is lovely, rooms a good size, though pillows were a little on the thin size. no air conditioning in the rooms, though that's to be expected. lovely small outdoor pool to relax in at the end of the day. you are a little away from the centre of town, but that's not such a bad thing. food was excellent and staff were very helpful if there wasn't anything on the menu you fancied. service in the restaurant could be a little on the slow side. overall, an excellent place to stay, whether summer or winter.

We arrived on the 28th December and stayed until the 4th January. What an absolutely wonderful hotel. Christoff Berner and all his staff were wonderful. The whole of the Hotel is spotlessly clean and warm. The location is fabulous for the ski in ski out and only a five minute walk into town. Breakfast had numerous choices every day. The evening meals were lovely we were given a choice of two starters and three mains and two deserts every evening along with soup, salad and cheese board. On New Years Eve we had a fabulous Gala Dinner which consisted of seven wonderfully presented delicious courses. At midnight every table was presented with a bottle of Champagne and a rose, we actually missed this on the night as we were meeting with friends in town but to my amazement the following evening we were asked if we would like our Champagne as we had missed it so we had it the following evening. The pool and sauna area is really lovely too. I would recommend this hotel to everyone, it was just wonderful. It was definitely value for money so if you are thinking of booking don’t hesitate you won’t be disappointed.