Microtel Inn & Suites by Wyndham Zephyrhills

Friendly staff great location planet fitness across the street

The hotel star rating overall would was an 3.5, mainly due to carpet in room we stayed in&the clerk that checked us in.Everything was really good.The clerk that checked us in was,well different,from any other times I have stayed at hotels,&I travel often,so its been many.He was kind&efficient,but a bit lax on professionalism.I called for sheets for pull out bed,which i do often bc i am w/my son;I was told i needed to grab them at front desk.That was a 1st. They are normally brought to room.No worry,he did say he was only one on site&we went down to grab them,i was handed the sheets all bundled up in a ball! Honestly,I was unsure if they were clean or not! I was surprised i was handed them like this.I smelled them a FEW times, bc they didnt smell clean(like soap),but didnt smell dirty (what would that smell like).So even till now, i dont know what they were.That was another 1st&unprofessional& weird.Handing a customer blankets that looked like they were either just pulled from dryer or HAMPER! not a good feeling.The room was nice only issue was the STRONG musty smell,which i am 100% sure was coming from the carpet.It was noticeably unclean by sight,smell and touch.There was a film on it from either heavy deodorizer oftenly placed on top to cover the smell which has now built up a film on it which is absolutely disgusting we put socks on to walk through the room our entire 2 days of stay there because it was gross.Rest of room was clean&proved after clorox wipe down.

I was able to find out about this property after making arrangements to link up with my family and friends for a family celebration in the area. I didn't realize how convenient things would be until I arrived, and I'm not complaining. I appreciate the help I received before I even arrived at the location to check in, the staff was very helpful. Thank you for your excellent service, hope to be returning soon.