Hotel Daniela

All good. The hotel upgraded our room. Service very nice. Breakfast very nice. The only minor negative point is the fact that the hotel didn't provide toothbrush. Except this everything was perfect

乾淨整潔，早餐非常豐富美味，特別是可以自己榨果汁。 提供睡袍和一次性拖鞋。 有自行車出租。

We booked our holiday with The Swiss Travel Company & was touring around Switzerland. We arrived by train to Zermatt & was told we would be greeted by a porter. Unfortunately there was some confusion & the man waiting for us wasn’t expecting us. He was very nice though & kindly took us to the hotel. Once in the hotel we were greeted by a lovely lady called Victoria. Sadly yet again there was some confusion @ we were at this point concerned but incredibly swiftly another lovely lady joined Victoria & said not to worry & that they would give us a better room due to the problems. I don’t think it was their fault even . The room was BEAUTIFUL the decor was so nicely done with a crackling fire on the TV & dressing gowns & slippers & we had a lovely balcony which you could see the tip of the Matterhorn. The Hotel breakfast was delicious with so much to choose from & plenty of it. I can’t rate this hotel enough I loved staying here & I really want to thank Victoria especially as despite feeling poorly remained professional & friendly. I would very much like to stay here again given the chance !