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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.6
Renlighet4.6
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李家的木
Klassiskt tvåbäddsrum, balkong, bergsutsikt
Bodde på nov. 2023
Familj
18 recension
4.5/5
Utmärkt
Publicerades 28 nov. 2023
Everything was good at this hotel except the automatic lights sensor which has a very annoying sound throughout our stay.
Other than this, all’s well when it comes to the location, wifi was stable, room design and scenic views from the balcony were as reflected on the website and not forgetting, the complimentary shuttle to train station.
Thanks for the great service, strongly recommended.
Great location, staff and amenities. Walkable to trains. Lovely view of the Matterhorn and river. Fondue service and ridiculous fur robes were fun to use. Only complaint is the design of the rooms. There’s a window into the bathroom, so there’s no privacy when you’re using the toilet. Also the mirror is poorly lit. Makes it hard to put on even a little bit of makeup because you can’t see yourself
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
5.0/5
Enastående
Publicerades 29 nov. 2024
Well, whoever is enjoying a good ginger tea knows that it is very hard to find. I have found the best hier in Zermama Hotel Bar. Always made by Tiit and served by Viktor, enjoyed infront of the fire place with nice cookies nd creamy honey. Oh yeahhhh 🥰
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
4.0/5
Mycket bra
Publicerades 3 nov. 2024
The hotel itself is wonderful. But keep in mind that everything in Switzerland is twice the price (of USA) and in Zermatt, everything is 3-4x the price. I was bummed our $550 per night BASIC room did not even come with a breakfast in the morning. The bar/lounge area is quite beautiful (except for the very rude bartender from Estonia). Hotel is central to everything in town. Hotel will provide free transportation to/from train station. It is a short walk, but when you have luggage, that ride was appreciated.
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Gästanvändare
Bodde på okt. 2024
Annat
5.0/5
Enastående
Publicerades 20 okt. 2024
It was my second time at Hotel Zermama and it did not disappoint. I stayed in its Sweet Matterhorn room, which is able to house 4 persons and yet give us some privacy. It had two toilets and two TVs. It even had a sensor light that lights up the floor just enough when you need to go to the toilet in the middle of the night. The room was modern, spotless and had a nice view of the Matterhorn. The shower was great. The TV had weather information, exercise routines and even tutorials on how to enjoy cheese fondue. The hotel is conveniently located within a 10-minute walk from Zermatt station. It provides a shuttle service from the station at check-in and check-out. You just have to call 15 minutes before your arrival/departure.
Översätt
Gästanvändare
Bodde på mars 2024
Annat
5.0/5
Enastående
Publicerades 22 mars 2024
Really enjoyed our stay. Great location. Convenient to skiing, ski rentals, restaurants, shops, train station, and an amazing view from our balcony. It was our first trip to Switzerland and we had loads of questions. The staff went above and beyond to assist us, were very knowledgeable, and gave great advice. Loved the ski locker room too. So convenient. The room and balcony views were as great as the pictures. Fantastic meals at the restaurant. I can’t say enough good things.
Översätt
Svar från boendet: Dear guest, Thank you very much for taking your time in leaving such a nice comment about our hotel! We are delighted to read that you enjoyed your first trip to Switzerland and we were happy to help you with your questions! We look forward to see you in a future occasion and wish you a great day, Best regards, Norberto