Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area) recensioner

We stayed for 2 nights and our room was upgraded. It is very pleasant to stay there. They always greet us warmly. We booked our ticket to national forest with lower price and help us for itinerary inside the forest. The itinerary was perfect. We enjoy very much. Without the itinerary, of course we will lost. We also booked ticket for romance show from the hotel. In the lobby, they have snacks and hot tea. Mineral water also provided full.

Travel dates: Nov last week Weather: Cold and foggy The hotel is located close to national park with free shuttle. Ms.Lily was fantastic host and helped us all through our 3 days. Whether it's bookings or food, she made sure our trip went smoothly The hotel was good and value for money. Laundry room, pool and gym available. 15min walk to market.

Great, quiet location being only 10min away from the forest by drive. Room was clean and staff was very attentive. Free breakfast downstairs as well, though it is only open from 6-9AM.

Room was very clean and spacious. They were kind to accommodate our kids request and gave room upgrade as well. Very nice location and near to Baofeng Lake.

The staff is very helpful in guiding you through the map of the Zhangjiajie national forest Park and the Grand canyon. They provide free drop-off and pick up to the east gate of the Zhangjiajie national forest park. The rooms are spacious and modern. Recommend if you are looking for a stress-free trip to the Zhangjiajie national forest park.

Perfect 10/10 stay - nice quiet location, great hotel amenities and extremely helpful and lovely staff.

Hotel staff are friendly and helpful . Hotel is new and clean. Hotel room is big and very comfortable . Highly recommend

Located just beside 宝峰湖. Got discounted entrance tickets. Staffs were extremely helpful and patience with explanation of ticket, routes, discounts etc. We were extremely tired and lazy to go out for meals, staff help us order food delivery. This was extremely helpful for foreigners that do not have local no. we really appreciate. Hot food delivered to our rooms while we can enjoy the spacious room and comfortable bed. Free shuttle service to East gate makes visiting 张家界森林公园 even more convenient

New hotel that is clean and rooms are spacious. Offers free pick up and shuttle to “east” gate area. Also can help to buy the attraction tickets. Friendly reception. Helped to receive taobao parcels on behalf as well. Not related to hotel: For free and easy family will highly reco go to east gate at 7am as 9plus onwards the q were horrendous throughout the day.

Same review as the latest one from Thailand. (Same group booked separate room)

One of the best hotel ib town.. I really love it Very freindly staff.. Very nice room Very nice location.. Perfect

Great hotel with very friendly & helpful staff. They offer a free shuttle service to the east gate of Zhangjiajie national park. The rooms are very modern and have smart technology, also they will place a little basket with local fruits in your room every day. If you need anything from the hotel and are not able to speak Chinese, just write them via WeChat- they will help you!

Room was great! It was modern and big with all the amenities that a 5 star hotel have. Would really love to compliment about the the great service that the staff offered. We went there with not a clear itinerary in mind they were very knowledgeable and could provide us with a better itinerary that could cater to our needs. Every staff there were extremely helpful and friendly. I could not recommend this hotel enough and will definitely stay in this place if i am in zhangjiajie again. A big thank you to all the staff there for making our stay so memorable and pleasant. A downside will be that this hotel is located away from the city area however, if you are looking to relax and wind down aaway from the hustling and bustling city life. I would say definitely go for this hotel! My only minor feedback was that the hotel breakfast could offer scramble eggs as well instead of just sunny side ups.

Location/ 酒店位置；☞ 85％ Depends on the traffic 10-15mins from the east gate & 20-30 mins（￥40） from south gate .Food shops are along the road to the hotel but the road is a steady slop isn't flat. Taxis are rear but the view around is perfect.到景区东门10-15分钟，到南门20-30分钟（￥40自费）楼下路边有吃饭的一些小饭店但走路不平，一直是个上坡。有好多洗脚的。便利店也有。出租几乎没有,得打滴滴。环境倒是特别好。两边都是山，安静，干净 Room房间； Clean卫生 ☞ 90% Bathroom洗手间 ☞ 100% A/C 空调 ☞ 100% Net网速 ☞ 100% Breakfast早餐 ☞ 90% Service 服务 ☞ 95％ (good room services with free fruits delivery & tea) Disappointments遗憾； There's a kind of irritating smell in the hallways & rooms. No free drinks were there in the fridge which were free.走廊和房间里有一种味道不知道是哪来的但确实不香。 本来冰箱里应该有免费的饮料，住3天了但一直没放。