Hampton by Hilton Zhangjiajie National Forest Park

The hotel is new so the rooms are pretty clean. The breakfast is ok. But being a vegan, there ain’t much options. We were surprised that there was a metal (probably part of a metal scrubber) in the porridge. For this, I give a 4-star. There is free self-served laundry services. But the lady at the laundry is very helpful and help to spin dry the clothes, followed by sending them back to the room.

just 8 mins walk from 東門，very convenient location. Overall the hotel offers excellent customer services. They even have staffs help you to plan your holidays itinerary. Highly recommended

Been travelling multiple cities in China, this is the best hotel I've stayed so far, excellent service provided by all hotel staffs, polite, kind, helping all guests arrange their trips for free (if needed), provide suggestions of local food and must sees, hotel is super clean, room has great view, I will say the best thing I experienced in Zhangjiajie is staying at this hotel, I like this hotel more than the nature in here Great work team, hope all the best to you all

Location: Distance from hotel to east entrance is 15 minutes walk away. There are quite a few high rated restaurants nearby. Service: Front desk, butler and cleaning lady are all very courteous and will say hello everything I walk by. I was sitting in the lobby to find where to eat, and the butler would serve me a cup of water. Room: Clean and spacious. I do find the programming to the switches a bit buggy. Sometimes, input to the air con will not have a beep sound, so I'm unsure if my input is accepted or not. Others: Breakfast starts at 6.30am, which is great for those who want to eat something before reaching east gate early, which opens at 7am to avoid the massive crowd later. Conclusion: Overall, a pleasant experience.

The staffs were helpful especially when you asked about the national forest park navigation. Some of them used translator speaker to talk in English. Nice breakfast. Good location, only 15 minutes walk to National Park's East Gate Wulingyuan. One nice local restaurant nearby gave 12% discount when I showed my room card.

Miu Miu is an invaluable presence at hotel in Hampton by hilton. , significantly enhancing the visitor experience. Her fluency in English bridges cultural gaps, allowing guests to connect effortlessly. Miu Miu’s local insights and personalized recommendations are essential, ensuring that every visitor feels welcomed and truly cared for. Her friendly and professional demeanor not only makes her a vital point of contact but also fosters a warm, inviting atmosphere that guests cherish.

the hotel is very beautiful and new, very convenient location, not far from the east gate, breakfasts are delicious. the attitude of the staff at the international hotel is very upsetting, for some reason they convince guests that Laowai is normal, and this is in the international hotel chain Hilton. However, the manager Miu Miu (the only person in the hotel who speaks English) helped us a lot in navigating the city, thanks to her for that

Everything was perfect, personnel is so friendly. Especially ! want to say special thanks to Ms.Miu Miu for her helps during our stay.

It would be amazing if there would be at least one Receptionist knowing English Language.  First time in such a city could be really challenging due to the language barrier. For a foreigner having a person that can help out clearing some questions would turn the staycation in a very positive way!.  Also, the room had some death insects on the floor.