Hampton by Hilton Zhangjiajie National Forest Park

We stayed for 2 nites, we enjoyed the breakfast except for the juices that are too sweet, maybe can add lemon water on the list of fruit juices, it’s better than those artificial juices being served. Location is 500 meters walk to the East Gate of the National Park. Free laundry machine and dryer to use for hotel Guest. The problem we have during our stay is the bed sheets on one of our beds, smells like it has not been change, we reported it to the front desk the next day and they have change it change when we got back to our room. We have check in late and we don’t want to bother the housekeeping for a change of bed sheets, the other problem is the sink, it’s clogged on the second day, first night is slow draining. Housekeeping should also check the supply of the shampoo, conditioner etc on the bathroom. Our room run out of conditioner on the second night. Free flow of water , soft drinks and some other drinks near the reception area. Front desk are helpful.

An absolutely wonderful stay at Wulingyuan in Zhangjiajie! The hotel is fairly new, modern and clean, making for a comfortable and relaxing stay. The breakfast buffet was a highlight with many varied choices. This hotel boasts a prime location that makes exploring the Wulingyuan area effortless. It is just a short didi car ride away from East Entrance Gate of Zhangjiajie National Forest Park and Baofeng Lake. It is also within walking distance to the Charming Xiangxi Show. A special shout-out to the amazing lady butler, peng peng 朋朋, who truly made our trip extra special! Her thoughtful recommendations and itinerary planning helped us make the most of our time at Zhangjiajie. Her advice on the best local spots to eat was also spot on. We are truly impressed by this hotel's exceptional flexibility and commitment to guest satisfaction. When our travel plans unexpectedly changed in the middle of our stay, they provided us with a free cancellation for the rest of the booked days. This level of customer care is deeply appreciated. Highly recommend this hotel for an exceptional stay. Looking forward to coming back!

**Exceptional Vacation Experience—Hilton Hampton Hotel & Professional Guide Service** 📍 **Prime Location**: Just a few minutes’ walk to the scenic area, super convenient. 🏨 **Comfort & Hospitality**: Cozy facilities and a diverse breakfast buffet. Special thanks to the hotel staff 朋朋(Pengpeng) for the thoughtful arrangements and referring a chinese speaking tour guide. 🌟 **VIP Tour Guide Service**: Our guide, 邓满(Deng Man), was outstanding—professional, knowledgeable, and detailed in her explanations. She pre-booked VIP tickets, saving us hours of排队 (queueing), and designed a perfect itinerary that revealed breathtaking views we’d have missed otherwise. **Final Verdict**: Will definitely choose Hilton Hampton and request Deng Man again on our next visit! Highly Recommended.

Hotel was conveniently located about 15 minutes’ walk away from the East gate of Zhangjiajie National Forest Park. Room was clean and the beds were comfortable. Breakfast buffet spread was delicious. Would highly recommend staying at this hotel.

We love this beautiful new hotel at the heart of Wulingyuan minutes away from the Zhangjiajie National Forest East entrance. The staff is super helpful and friendly. Service is impeccable. And the breakfast is excellent with lots of choices both Chinese and western. We highly recommend it to everyone coming to visit Zhangjiajie.

I like the fact that you can check the availability of the washing machines and dryers on the TV screen. I also appreciate the abundant supply of mineral water at the lift lobby. Everything was good except for: (1) the cleanliness of the restaurant where breakfast was served. There was a dead insect stuck onto the bowl and there were dead insects on the glass window pane. (2) the size of the kettle counter in the room is miserably small and I even broke the mug! (2) the crew at the restaurant didn't have much customer-centric attitude. I would like to compliment staff at reception counter Mao Li Hua, who was attentive and polite and positioned herself to serve guests. However, whenever we passed by the reception in the evenings, we always saw this female and male staff chatting away by themselves at the edge of the counter.