XiFuWan Resort Hotel

🏨 XiFuWan Resort Hotel — Wulingyuan, Zhangjiajie (June 12–16, 2025) ⭐ Overall Rating: 5/5 1. Hotel Experience & Unmatched Hospitality My stay at XiFuWan Resort Hotel was truly unforgettable—one of the most heartfelt and sincere displays of hospitality I’ve encountered in all my travels. A family-owned hotel opened in 2024, it makes you feel like a guest in someone’s home rather than a commercial customer. As a solo traveller on a spontaneous trip, I had very little planned. The hotel staff kindly helped secure attraction tickets to Zhangjiajie National Forest Park, Tianmen Mountain, and ZJJ Grand Canyon, even managing to get them at slightly lower prices than the official sites. The owner—formerly with the Zhangjiajie Tourism Bureau—also provided invaluable advice on routes and timings, tailored to my stay. This made a huge difference in navigating the expansive park efficiently. 2. Cleanliness, Comfort & Amenities The Exceptional Business Double Room was impeccably clean—easily among the cleanest hotel rooms I’ve stayed in. Rather than a work desk, the room had a lounge table and two chairs by the window, creating a cosy spot to unwind and enjoy the scenery. A wonderful bonus was the complimentary laundry service, which was thoughtful and convenient, especially after outdoor excursions. 3. Generosity & Personal Care I arrived early in the morning and was offered a free early check-in. On departure day, the staff also offered late check-out due to my evening flight, which I truly appreciated. When I felt unwell on my first day, the owner’s father—a retired doctor— kindly offered a medical consultation and continued to check in on me. Their level of attentiveness was deeply moving. To top it off, the hotel gifted all guests a box of fresh local fruits, reflecting their warmth and generosity. 4. Location, Accessibility & Language Support The hotel is located in a fantastic area—peaceful, yet close to numerous eateries, shops, and amenities. The convenience of having everything within walking distance enhanced the entire experience. Despite being in a mountainous region, the hotel features a built-in lift, making it very accessible—something that’s not always common in small towns. For English-speaking travellers, one of the owners is a former English teacher, which made basic communication smooth and reassuring. 5. Community Feel The hotel sits beside a local primary school, which added a lovely, heartwarming touch to the environment. There’s a strong sense of community and kindness, not only within the hotel, but throughout the surrounding area. For those who value authentic, local experiences, this place feels like home. 6. Final Thoughts Although XiFuWan Resort Hotel only began accepting foreign tourists a few months ago, it is an absolute hidden gem that deserves more recognition among international visitors. If you’re considering a stay in Zhangjiajie, I wholeheartedly recommend giving this hotel a try. The care, hospitality, and personal touch truly set it apart. Without a doubt, I’ll be staying here again the next time I return to ZJJ.

⭐⭐⭐⭐⭐ My recent stay at XiFuWan Resort Hotel was nothing short of exceptional. From the moment we arrived, the warm greeting from the owner made us feel right at home. The owners, a genuinely kind husband and wife duo, went above and beyond to ensure our experience was memorable and comfortable. Upon check-in, we were pleasantly surprised to receive a lovely basket of fresh fruits—a thoughtful touch that truly reflected their generosity. They even went the extra mile by creating a WeChat group labeled "VIP" to keep us updated on local attractions and assist us during our stay, which added a personalized touch to the experience. The owners were particularly helpful in arranging tickets for the mountains and the famed Bailong Elevator, making our adventures seamless. They provided complimentary pick-up and drop-off service to the east gate of the mountain, which was incredibly convenient. During our stay, my mother experienced some abdominal pain, and the compassion demonstrated by the owners was heartwarming. The husband personally took us to the hospital and assisted us through every step of the process, ensuring my mother was taken care of from A to Z. There, we experience what visiting a hospital in China is like. Its very fast and convenient. Location-wise, XiFuWan Resort Hotel is perfectly situated in the bustling city center, surrounded by an array of conveniences including HeyTea, cyber cafés, supermarkets, and even a hospital nearby. It’s the ideal spot for anyone looking to explore the area without sacrificing comfort or service. Not to mention, there is also a halal restaurant nearby, ideal for muslim guests. The service we received at XiFuWan Resort Hotel exceeded our expectations, giving us an experience worthy of more than just five stars. If you're looking for a warm, welcoming stay in a prime location, look no further than XiFuWan Resort Hotel. Thank you to the wonderful owners for making our trip unforgettable!

**⭐⭐⭐⭐⭐ Authentic & Heartfelt Hospitality!** This charming family-run hotel proves warmth matters more than polish. No corporate perfection here—just **genuine care**, personalized attention, and staff who treat you like old friends. Yes, you might spot tiny imperfections, but they’re eclipsed by the **"home-not-hotel" vibe** and thoughtful touches. For travelers craving real connection over scripted service, it’s perfect. We adored our stay!

The host is an English teacher, which was easier for communication. They provided us with good instructions and advice to visit the scenic spots. They even offered us fresh fruits! The rooms are big and fully equipped, perfect for groups or family!

入住感覺非常好，老闆和老闆娘服務超級到位，很熱情，房間因為熱水問題，免費幫忙升級更大的親子房，期間關於遊玩的問題都可以一一幫忙解答，第三天還幫忙送到汽車站搭車，還送了水果，簡直太貼心了。大力推薦❤

這家酒店滿足了我在外出遊住宿的美好幻想，老闆的親切和用心，讓我們有一種回到自己家的感覺，尤其是女孩子出門，安全最重要，住這裏完全可以放心；衞生和實施都超好，而且處在核心景區地點，一出門就可以享受打車、吃飯還有購物的便利，真的太讚了，下次如果有機會和朋友還來張家界遊玩，還是會義無反顧地選擇這家