Stone Haven· Zhangjiajie National Forest Cave Homestay

Hotel was very clean with a modern and luxurious design. Breakfast was nice. Location was perfect for a visit to the national park, with only having to walk 10 minutes to reach the entrance. They even gave us a full description of what routes to take in the park, free of charge.

We loved our stay at this hotel. Clean, beautiful, comfortable, modern, great design, the nicest and most helpful hotel staff. Made our vacation truly incredible. Would stay here again - please check it out!

Enjoyed our stay. The service was lovely and communication through WeChat was outstanding. Excellent location, it’s a 10 minute walk to East Gate entrance for Zhangjiajie National Park and has a number of restaurants nearby.

The hotel was fantastic, location was very good, room was excellent, service was impeccable and especially the guest relationship 小唐was very attentive and helpful. The overall stay was nothing short of memorable and wonderful. The only regret was not able to stay longer. I highly recommend everyone to come and experience this amazing hotel.

Our stay was amazing! The staff were so accommodating. They helped us plan both of our days in the national park. The breakfast and dinner was delicious. I could not recommend this stay more!!

The hotel was clean and had a very comfortable bed. The staff were extremely helpful and attentive. Extremely helpful at planning the best route to take in the national forest park and only a 15 minute walk away so you don’t need to travel far after long days hiking. Breakfast was delicious with a mixture of Chinese and western options that varied by day. Only regret was I didn’t have enough time in the hotel, would have loved to have had more days to relax here.

Exceptional service and a wonderful stay! Yuan Yuan and Xiaotang, our personal butlers, helped plan our days, provided park guides, recommended restaurants and a nail salon, and arranged complimentary airport transportation. They even came to kill a spider in our room at 10 p.m., and a little robot delivered toilet paper to us in the middle of the night! The team was incredibly attentive and made our entire stay easy and relaxing.

We had a great stay at this hotel. The hotel itself was beautiful, clean, and very comfortable. The room was lovely, with one of the most comfortable beds we’ve ever slept in, and the sheets were excellent. The only small improvement would be having a little more storage space in the room. We also really enjoyed the breakfast. We appreciated having some Western options, especially fresh tomatoes and cucumbers, and we were happy that we could order scrambled eggs. The one thing that could be improved is the coffee, it wasn’t very good, and it would be great to have the option to order a proper cappuccino or other coffee drinks. Perhaps changing the coffee machine or beans could make a big difference. The reception staff were incredibly friendly and helpful. Wang was especially wonderful! He helped us arrange everything during our stay, recommended some great food outside the hotel, and even suggested a lovely place for a foot massage after two days of hiking. When we were leaving, he even made sure we had our passports, which we thought was such a thoughtful touch. We also loved the fridge with free water and the freezer with ice cream! We also enjoyed using the pool, which was lovely after a long day of exploring. Overall, we had a wonderful stay and would happily come back!

The room and the amenities were clean. Support for the itinerary was very satisfactory. The view is good. Close to avatar mountain gates. Breakfast is average. They do their best to make up any problem or issue you have. Pick up drop off services were on time. Generally satisfactory stay..