Daniel Lang |lindanni
13 februari 2025
Our stay at Manyuan exceeded expectations. Every staff member we met was thoughtful and kind, and Xiaoxiao (晓晓) stood out as a true miracle worker. She took the time to address our concerns, even late at night, due to our tricky itinerary. Her incredible service made all the difference in our experience.
We initially chose Manyuan for its clean, spacious rooms with a tub, as well as benefits like itinerary planning, a complimentary foot bath, and breakfast. We were relieved and impressed to find all these—and much more.
Upon our late-night arrival, we were pleasantly surprised to find a plate of fresh fruit prepared in our room. The hotel even provided more upon request, which helped tide us over until breakfast. Speaking of breakfast, the selection featured plenty of delicious Chinese options. My wife and I especially enjoyed the tasty yogurt, and I appreciated the easy-to-use coffee machine, fragrant tea, and simple yet satisfying cakes and dumplings. Thete weee plenty of other choices, too.
Xiaoxiao also made our park visits effortless by booking our tickets in advance. Thanks to her help, all we had to do was scan our passports or use facial recognition to enter the attractions. After a long day exploring Zhangjiajie National Forest Park, the complimentary foot bath was a welcome treat—we simply had to boil water, add provided herbal pouches, and a basin made it easy to enjoy a relaxing soak.
When we encountered an unexpected emergency, Xiaoxiao was incredibly understanding and responsive, once again demonstrating her dedication and professionalism. She even helped us with our Lantern Festival itinerary that would take place after we'd checked out. She acknowledged weather considerations and even road closures ahead of providing her recommendations. Her wide yet humble knowledge of the area deeply moved us.
Even the small details at Manyuan, like the delicious front desk candies and complimentary luggage storage, added to our enjoyment. We are deeply grateful for such a warm and accommodating experience and highly recommend Manyuan to future travelers.
Översätt